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Sim freezes as soon as it loads

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As the title says, the sim freezes some 5 seconds after it loads. The music is still playing, mouse is active, but I have to shut it down either through Steam or Task Manager. I let it be for half an hour to no avail. Nothing has changed after my last successful flight, no Windows updates, nothing. Except Navigraph updates.

I have a MAG B650 Tomahawk mobo, a MSI RTX 4090, drivers are 566.36, no Nvidia app, no GeForce Experience, 64Gb RAM. Later drivers gave me CTDs as well as did the new Nvidia app.

I tried:

- Deleted all Nvidia caches, also DirectX cache

- Community folder is empty

- in C:\Users\-user-\AppData\Roaming\Microsoft Flight Simulator 2024 I deleted Content.xml, exe.xml, UserCfg.opt, FlightSimulator2024.CFG

- in C:\Users\-user-\AppData\Roaming\Microsoft Flight Simulator 2024 I deleted Cache, SceneryIndexes, SimObjects\Airplanes, WASM\MSFS2024 folders

- deleted ROLLINGCACHE.CCC

I tried disabling DLSS in Nvidia inspector, tried to swap with earlier DLSS libs (3.7.0 and 3.7.1)

I also tried the latest beta (this morning) and then opted out again. 

Any ideas, has something like this happened to anybody? I seriously doubt reinstalling would solve anything, but I'll try that as well, since I am out of ideas. 

Thanks!

EDIT: Forgot to mention: no error log is generated!

Edited by Jure

Best advice I can give you friend is to cut n’ paste your entire text above and place it squarely in a zendesk ticket if you’ve not done so already.  Good luck,

-B

  • Author

Thanks, I was thinking about that, yes. But after my last experience with their zendesk when nothing was solved, I figured I'd try here first... 🙂

By the way, MSFS2020 is working 100%, so I guess that will have to be my sim of choice until I can figure out what is wrong. 

47 minutes ago, Jure said:

I figured I'd try here first... 

Sure.  Hopefully others can provide more technical resolution tactics.  Again, good luck.

-B

14 hours ago, Jure said:

As the title says, the sim freezes some 5 seconds after it loads.

Install Nvidia driver 576.02 (latest) and the latest SU2 beta (1.4.14.0),.ALL of my freezing/CTD's have been solved.  Just did a two hour flight with no issues.  I couldn't run SU2 with the Nvidia app installed, but that is now installed with no problems. Also DLSS 310.2.1 is working OK.

576.02 and SU2 beta 1.4.14.0 solved every problem I had!

Edited by MrBitstFlyer

CPU Ryzen 7800X 3D  RAM 32GB Corsair VENGEANCE DDR5 6000MHz GPU GEFORCE RTX 4090
Monitor AOC AGON AG352UCG UltraWide G-Sync @ 3440x1440
Internal Storage 1TB NVMe PCIe SSD 
External Storage Three 4Tb HDs

  • Author

Problem solved! I got the solution on the official forums and I am posting it here in case somebody else has this same problem:

"I had a very similar issue. Try to delete your cloud save files in Steam.
First turn off the cloud save funcionality in Steam, the navigate to your Steam\userdata\usernumber)*2537590* folder:
Here try delete first the remotecache.vdf file and try to load the game. If it still not working, go in the remote subfolder and delete the datausage, localprofile and profile_00 files.
For me it solved it, but if you delete all 4 files, you’ll lose some settings. At least your inputprofiles will stay, just have to reselect them.
Also make a copy of these files, and if the issue is solved, make sure to upload them on the Zendesk Support page wth the issue description to help the devs solve this."

@MrBitstFlyer, I will try what you suggest, hopefully the bugs are ironed out by now.

Thanks to both! 🙂

Try to delete your cloud data.

Just a heads up it'll delete all your key bindings and game settings and career progress/logbook

https://flightsimulator.zendesk.com/hc/en-us/articles/17060350083612-How-to-delete-a-cloud-save-to-fix-some-loading-or-crashing-issues-Crashing-on-the-identity-screen-spawning-inside-buildings

My Liveries | FAA ZMP | PPL ASEL |
| Windows 11 | MSI Z690 Tomahawk | 12700K 4.7GHz | MSI RTX 4080 | 64GB 6000 MHz DDR5 | 500GB Samsung 860 Evo SSD | 2x 2TB Samsung 970 Evo M.2 | EVGA 850W Gold | Corsair 5000X | HP G2 (VR) / LG 27" 1440p |

 

 

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