15 minutes ago, simaddict said:

It tries to log me in, in 3 seconds, then I get that message

Raise a ticket with Hi-Fi.

Just now, Ray Proudfoot said:

Raise a ticket with Hi-Fi.

will do! Thank you, Ray!

Hi, Ray. Just wanted to give you an update. I sent a ticket to HiFi explaining all of my problems. This was all I recieved...

 Please make sure ASP3D closes down properly and is not forced closed.
If using a VPN make sure Active Sky is properly closed and logged out before disconnecting your VPN session.
 
Let me know if this helps.
 
Thank You!
HiFi Support

I replied...

 

Hi, Dave. I still get the same message. I will make sure that it's closed properly, if I can ever get it to open again! I'm not using a VPN.

I only got it to open once. 

 

I don't know what else to try. Is there anything else I can do?

Thank You!

Mike.

 

I never heard back.

 

Meanwhile, I reinstalled my REX SKYFORCE3D. 

 

Oh, well. 

 

Thanks for being the for me, Ray!!

Take care. Mike 

@simaddict, the prompt requires you to login with your email address and password. Is that info in the login screen? If it’s valid the countdown timer will log you in automatically.

Please confirm that is how you’re logging in.

If logging in is okay then all you need to do is click the X top right to close the program which will automatically log your session out.

On 9/29/2025 at 11:00 AM, Ray Proudfoot said:

Raise a ticket with Hi-Fi.

 

6 minutes ago, Ray Proudfoot said:

@simaddict, the prompt requires you to login with your email address and password. Is that info in the login screen? If it’s valid the countdown timer will log you in automatically.

Please confirm that is how you’re logging in.

If logging in is okay then all you need to do is click the X top right to close the program which will automatically log your session out.

Yes, that's how I log in. It counts down 3 seconds, then it shows up, but with critical error messages, asking me to send the error report. If I send or not, the program closes. 

I have to go upstairs and go on the oxygen machine, maybe tommorow I'll hear from them. 

Have a good night,

Mike  

12 minutes ago, simaddict said:

Yes, that's how I log in. It counts down 3 seconds, then it shows up, but with critical error messages, asking me to send the error report. If I send or not, the program closes. 

Post the error message and report please Mike. Hope you feel better soon.

Have you created an exception in Windows security for the AS exe? Running it as admin?

14 hours ago, Ray Proudfoot said:

Post the error message and report please Mike. Hope you feel better soon.

Have you created an exception in Windows security for the AS exe? Running it as admin?

5:18:58 AM:0192-Adjusted windows firewall rule (AS_PIPE_PORT) for ambient control at port: 445
5:18:58 AM:0201-Adjusted windows firewall rule (AS_RADAR_PORT) for radar functionality at port: 19284
5:18:58 AM:0231-Adjusted windows firewall rule (AS_HTTP_PORT) for web server functionality at port: 19285
5:18:58 AM:0233-HostName: Mike
5:18:58 AM:0233-Verifying ActiveSky P3D License
5:21:11 AM:0793-Current session already exists.
5:21:21 AM:0008-Maximum forced logouts reached.
5:21:39 AM:0573-Current session already exists.
5:21:48 AM:0650-Current session already exists.
5:21:51 AM:0949-Maximum forced logouts reached.
5:22:00 AM:0802-Invalid Online Session - ASP3D Closing
 

Good morning Ray

 

Wow! I fixed it by MYSELF!!! i deleted the last 6 items in the above log that I sent to you. I have opened it 3 times and all is well now!!!

Thanks, again!

Mike

Edited October 1, 2025Oct 1 by simaddict

On 10/1/2025 at 5:50 AM, simaddict said:

5:18:58 AM:0192-Adjusted windows firewall rule (AS_PIPE_PORT) for ambient control at port: 445
5:18:58 AM:0201-Adjusted windows firewall rule (AS_RADAR_PORT) for radar functionality at port: 19284
5:18:58 AM:0231-Adjusted windows firewall rule (AS_HTTP_PORT) for web server functionality at port: 19285
5:18:58 AM:0233-HostName: Mike
5:18:58 AM:0233-Verifying ActiveSky P3D License
5:21:11 AM:0793-Current session already exists.
5:21:21 AM:0008-Maximum forced logouts reached.
5:21:39 AM:0573-Current session already exists.
5:21:48 AM:0650-Current session already exists.
5:21:51 AM:0949-Maximum forced logouts reached.
5:22:00 AM:0802-Invalid Online Session - ASP3D Closing
 

Good morning Ray

 

Wow! I fixed it by MYSELF!!! i deleted the last 6 items in the above log that I sent to you. I have opened it 3 times and all is well now!!!

Thanks, again!

Mike

 

On 9/30/2025 at 4:43 PM, Ray Proudfoot said:

Post the error message and report please Mike. Hope you feel better soon.

Have you created an exception in Windows security for the AS exe? Running it as admin?

Hello, Ray. I just wanted to tell you that you are the most kind,helpful gentleman. I wish I could reach out shake your hand after all of your help. I feel like we're friends.

Sincerely,

Mike

@simaddict, thank you Mike. That’s very much appreciated. It would be nice to shake your hand too. Just the problem of a large area of water making that tricky! 😁

Is everything up and running now?

3 minutes ago, Ray Proudfoot said:

@simaddict, thank you Mike. That’s very much appreciated. It would be nice to shake your hand too. Just the problem of a large area of water making that tricky! 😁

Is everything up and running now?

You're welcome! It's working great! After I removed the last 6 lines (in the last session text file). Even after a new install, it was there. Now I'm just gettnig used to the settings. I'm affraid to change anything yet. So, I've just left in on live weather for now.

Thank You,

Mike