April 20Apr 20 After installing the latest Sim update 5 beta, Fulcrum yoke is not detected in the controller setting. The yoke still works fine in the sim just not being detected and not being able to set up the button assignments. Strangely, Tobii , which I do not have, is shown in controller setting. Anyone has similar issue/problem? Regards, KK [email protected], ASUS TUF GAMING Z690-PLUS WIFI D4, Noctua NH-U12S, G.SKILL 32GB Kit F4-3600C16D-32GTZNC Trident Z Neo RGB DDR4 3600MHz, SanDisk Extreme Pro SSD 1TB, WD Black SN850X NVMe SSD 4TB, Inno3D RTX 4080Ti, Cooler Master V750 Gold 750W PSU, Win11 Pro, Dell 24" 2408WFP 1920x1200 30 , Fulcrum One Yoke, MFG Crosswind V2 rudder pedal, Saitek Throttle Quadrant, Logitech Cessna Trim Wheel, Saitek Multi Panel, DIY Cessna 172 Radio stack (via Arduino/MobiFlight), Air manager V5 on 10" 1920x1080 monitor
April 21Apr 21 Commercial Member Hi, would you mind emailing me [email protected]. I don't have a solution for you but would be happy to test out things with you to try and find a solution. It's probably just issue with this particular beta. I won't be in a position to do any testing for a few days but I will do when I get back and get it installed. Chris Owner, Fulcrum Simulator Controls. fulcrumsim.com facebook.com/fulcrumsimulatorcontrols instagram.com/fulcrumsimulatorcontrols twitter.com/Fulcrum_SC
April 22Apr 22 Author Hi Chris, It's good to hear from you. I have sent you an message together with a screen shot via the support email address. Once again, I would like to thank your effort in developing in manufacturing this wonderful yoke. This is one of the best yokes in the market and your service and support are excellent. I am sure many sim users would agree with me. Warmest regards, KK [email protected], ASUS TUF GAMING Z690-PLUS WIFI D4, Noctua NH-U12S, G.SKILL 32GB Kit F4-3600C16D-32GTZNC Trident Z Neo RGB DDR4 3600MHz, SanDisk Extreme Pro SSD 1TB, WD Black SN850X NVMe SSD 4TB, Inno3D RTX 4080Ti, Cooler Master V750 Gold 750W PSU, Win11 Pro, Dell 24" 2408WFP 1920x1200 30 , Fulcrum One Yoke, MFG Crosswind V2 rudder pedal, Saitek Throttle Quadrant, Logitech Cessna Trim Wheel, Saitek Multi Panel, DIY Cessna 172 Radio stack (via Arduino/MobiFlight), Air manager V5 on 10" 1920x1080 monitor
May 16May 16 Author Thanks to Chris. Problem solved.It happens that my yoke is an early version one which has both PID and VID set to 0000. MSFS2024 failed to detect this hardware ID after the latest SU5 update.Chris was so kind to follow up the issue and provided an update procedure to resolve the problem. Now the yoke works perfectly well in MSFS2024.Excellent customer support from Chis. [email protected], ASUS TUF GAMING Z690-PLUS WIFI D4, Noctua NH-U12S, G.SKILL 32GB Kit F4-3600C16D-32GTZNC Trident Z Neo RGB DDR4 3600MHz, SanDisk Extreme Pro SSD 1TB, WD Black SN850X NVMe SSD 4TB, Inno3D RTX 4080Ti, Cooler Master V750 Gold 750W PSU, Win11 Pro, Dell 24" 2408WFP 1920x1200 30 , Fulcrum One Yoke, MFG Crosswind V2 rudder pedal, Saitek Throttle Quadrant, Logitech Cessna Trim Wheel, Saitek Multi Panel, DIY Cessna 172 Radio stack (via Arduino/MobiFlight), Air manager V5 on 10" 1920x1080 monitor
May 16May 16 Commercial Member Thanks for the feedback and glad it worked!If anyone else is seeing this problem then please contact [email protected]Chris Owner, Fulcrum Simulator Controls. fulcrumsim.com facebook.com/fulcrumsimulatorcontrols instagram.com/fulcrumsimulatorcontrols twitter.com/Fulcrum_SC
May 18May 18 KKLEE, I have the same "Tobii problem" and will try contacting Chris. Can you describe how you were able to fix the yoke -- was some kind of firmware update required to update the PID and VID?Thanks,Al Edited May 18May 18 by ark
May 18May 18 Commercial Member KKLEE, I have the same "Tobii problem" and will try contacting Chris. Can you describe how you were able to fix the yoke -- was some kind of firmware update required to update the PID and VID?Thanks,AlI replied to your email with instructions, can you let me know how you get on please?Chris Owner, Fulcrum Simulator Controls. fulcrumsim.com facebook.com/fulcrumsimulatorcontrols instagram.com/fulcrumsimulatorcontrols twitter.com/Fulcrum_SC
May 18May 18 My "Tobii problem" is fixed! Chris replied almost immediately to my email to [email protected] and sent me instructions on how to download and use a utility to update the yoke PID and VID. Was not difficult and only took about 15 minutes or so, Outstanding customer support!Thank you Chris!Al
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