Nils_93

Not only do you not seem to understand, that this is a fictional aspect that was raised to better explain the matter to you, no, you also don´t understand that no dev ever is obliged to share such details with the customer - nor are they obliged to share their future plans with you. If Jean-Luc decides to sell play-doh effective tomorrow, you´ll have to live with it. Nowhere is or was xp12 compatibility promised. You got what you payed for, period. Just go and "take your future business elsewhere" if your unhappy. Oh wait, there is no other GTN650/750 for xp 12 - too bad.

It launched four days (96 hours) ago. Have some patience. Also, just because a product works under beta, does not mean the next beta update won´t break things, like it did many times during the XP12 beta run. If you ever worked with a SDK, you´d very much understand the devs approach of not supporting a beta, where things are constantly being subject to change and being broken. FlyJSim CEO Jack / FlyingJackal for example publicly stated on their discord, that this was the first and last XPlane beta they supported, just to much additional stuff being broken by an ever changing enviroment. <a href="https://ibb.co/pxgL4XN"><img src="https://i.ibb.co/pxgL4XN/ceo-flyjsim.png" alt="ceo-flyjsim" border="0"></a> Alternate Link: https://ibb.co/pxgL4XN Once any software is out of beta and into a first release candidate things might still change or contain bugs, of course, but drastic changes, requiring lots of re-work, are not as common. That is the main difference and most likely, why this dev decided to not support the beta. As to why exactly Jean-Luc has decided to include a version check is a question only he could ever truly answer and frankly I doubt he will, non of the users business. All I can say from my own expertise working as a dev is, that licenses, such as the usage of the name "Garmin" and the look of the product is often limited by the contract, i.e. only for "Entertainment purposes", as seen in Lockheed Martin P3D, or to a certain user base, i.e. users of X-Plane 9, 10 & 11. If such clauses aren´t enforced by the licensee, penalties for breach of contract could end up being issued. Maybe this allows you to better understand why its not as simple as adding the label of "Supports X-Plane 12" and call it a day. I am sure that RXP still wants to exist and grow as a business, so surely they will either have to start to support MSFS or XP12, as otherwise they´ll have nothing for current gen simulators in stock, and that isn´t something they´d want either. So maybe do as I suggested, sit tight, enjoy christmas and maybe next time around there already is a new product, who knows.

So if it is so obvious to you, that RXP did this out of pure malintent, then what is the purpose of your post? You seem to have all the answer to your questions anyway, as wrong as they may be.

Well, in that case you clearly know more than the dev does and also knew how the final SDK would look like way back at Beta 5. Thats quite a skill you got there. Anyways, you purchased and licensed the tool(s) for a certain platform, XP12 is not one of them - end of story.

Answer to your question: Important: This product is not compatible with X-Plane 12 beta; X-Plane 12 is only in open beta test and is not officially released yet, nor its final SDK. Source: https://reality-xp.com/index2.html#pricing Now, that statement obsolete as of yesterday, since X-Plane 12 came out of beta on the 20th of december. Just try to have some patience with the developer behind RXP, who needs to have a look at the SDK and its changes, before any changes necessary can be adapted. In the meantime, maybe try to not breach the TOS and just use the product for simulators it was intended and licensed for.

Oh ok, sorry - language barrier at work. Did not realize that meant you´d delete my replies from now on.

As I pointed out before the GTN750 is used merely for personal use. I wanted to use it to enhance my VFR time in XP11. Not a single bit of any coporate or business involved there. My employer supplied me with the PC and ensures the safety of his network by deploying certain rules, and thats about it.

I am looking for assitance - if I wouldn´t, why would I take the time to open a topic, take screenshots of my issue and describe it? If I only wanted to cause hassle and complain I´d head over to reddit/discord and just shout about my bad experience. I didn´t do that, did I? As for the computer: I only have the machine given to me by my employer, along with the written consent that I may also use the machine for my personal business. He keeps the hardware up to spec, so why would I go out of my way and spend thousands of dollars on a secondary decent machine? Especially nowadays, where RTX cards are barely ever on shelves and if they are, they sell for hundreds above MSRP. In addition: since I am given the tools I need to work by my employer, I wouldn´t qualify for tax benefits when purchasing a second system - so no, sorry, not viable. Regarding the warning: I live in the EU - we enjoy very strong consumer protection here. Let me give you an example of it: For many years its been the law, that any physical item that has been purchased online/via phone/fax can be returned within 14 days for a full refund of the money - this is very well known by dealers and consumers alike ("common knowledge"). If however the dealer does not disclose this/forgets this/misphrases it, the 14 day period never starts to run. Therefore the consumer is than eligble to return the items even 1(0(0(0))) years past purchase for a full refund - despite the law being widely known. What you call "common sense" has - up until my message - never been an issue for me. I have plenty of games and software in my libraries, from giants like Microsoft and Adobe to games and programs developed and maintained by one person - yet this was the first encounter for me. So how would I be aware of this being an issue with potentially any software, if this is literally the first time it happend to me? No one would be hurt by you giving this warning - but people like me, who never had this issue before, could enquire before a purchase to get more information, or do a research on their own. This would have save´d you at least this request for support. I also think you should keep in mind that not every developer spends his days coding away new fancy .dlls in c/c++ or whatever your tool of choice is. There are plenty of developers working on the visual/effect/sound side of software and games alike. Otherwise we´d all still be enjoying 2D panels galore in FS98 and would wonder about what PBR could be good for... I´ll be waiting for your PM.

Jean-Luc - as far as I am aware you are not my employer. So how is it your business what I do or not do with a computer that you do not own? I´ll help you out: it is non of your business, so stay out of it. But to quote you: Especially after your explanation that a detection could re-occur at any time, you really should be more upfront about this and pro-actively inform customers. This is unacceptable.

Wow, such a competent reply, really helpful! /s Result is the same, I can no longer use a product that I paid for. Where exactly do you inform people on your website prior to purchase about the necessity to exclude RXP from anti-virus?

Ah sure, the random dude who knows it all has just arrived. How I missed you...not. Not that it matters, as its not your business what I am doing with my machine, but just so you know: I am working as a software developer in the gaming sector. I am not only paid to develope, but also given the hardware in order to test and debug new features for games. So if you will, I am paid to play games (at least part of the time). So, do you or @RXP have any factual hints help me get rid of the issue, or do you prefer to take shots at your paying customers instead?

I can not do that. The computer belongs to my employer. Certain actions are prevented, including the ones you mentioned. Does that in turn mean I now have a 50 USD tool I can no longer use?

Good day, I purchased the GTN750 for XPlane and used it for about 15 months - so far, all went fine. Until today, when I applied the update. The default Windows Anti-Virus/Malware software went nuts and gave me all sorts of notifications: Of course I can´t use the GTN750 now anymore, which is sad. Any help would be much appreciated. Greetings Nils

I have now bought and installed the GTN 750. I used a VPN to my university for it. One note on the purchasing process: Very weird, clumsy and cumbersome. Multiple times I was just about to give up. I understand and respect that you have to protect your IP, sure, but aren´t there better solutions than the f1 software? Felt like something straight out of the 80s/90s. Anyhow, thank you once again for the support.

Should I laugh at this point? 🙄 Look at this, please This has to be a joke. Will be at my university in a bit. Will retry it there.