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Ckeatin

PMDG Support: please respond

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Hi PMDG,I've been trying to contact both PMDG email addresses (support@precisionmanuals.com and updateme@precisionmanuals.com) from two different email accounts for 2 weeks now with no response. I've lost my 737-600/700 package and need a replacement. Here's my info:Thanks

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Craig-I just took a swing through our email logs. No contact from you on either address.I looked into your account and sent you a renewed download link. It was sent to your yahoo.com email address.The yahoo.com account is probably getting nabbed by a spam filter along the way. Unfortunately so many spam producers are using yahoo as a portal now that it's not unusual to find @yahoo.com addresses getting snared in the net as well....


Robert S. Randazzo coolcap.gif

PLEASE NOTE THAT PMDG HAS DEPARTED AVSIM

You can find us at:  http://forum.pmdg.com

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Hi Robert,Thanks for looking into this so fast. Unfortunately, the link didn't work - resulted in a "page not found"Thanks.

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I've been having similar problems trying to contact support, since the end of march, but still no reply. I recent an email last night


Alaister Kay

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Alistair,I'm still not getting your replies in the support@ address. Just checked and nothing in there. RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg


Paul Gollnick

Manager Customer/Technical Support

Precision Manuals Development Group

www.precisionmanuals.com

PMDG_NGX_Dev_Team.jpg

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Craig,I have sent you a private email, let me know if you recieve it.RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg


Paul Gollnick

Manager Customer/Technical Support

Precision Manuals Development Group

www.precisionmanuals.com

PMDG_NGX_Dev_Team.jpg

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