Sign in to follow this  
Guest

FS Meteo- Wrongfully Accused

Recommended Posts

My FSMeteo stopped working the other day and I wrote Marc and he says to many people have my version. This has happened to someone else I know also. I have not given FSMeteo out to no one. I just purchased it less than a month ago. Heck I just purchased FS2002 two months ago, I am a newbie to flightsims. I am just learning how to fly and do this stuff and now I buy this software and cant use it. I wrote him back but no replies. Is anyone else having a problem with him. This just isnt right. If he wants me to buy it again I will just cause I like the software, but however he thinks that I have given my version out to anyone is a mistake on his part. Has anyone else been accused of this?Yohauwn

Share this post


Link to post
Share on other sites
Help AVSIM continue to serve you!
Please donate today!

Well, I have had nothing but great experiences in dealing with Marc. He's a good guy. He just announced an update to FSMeteo (costs money to upgrade if you've owned it over a year; well worth it) so he may be a bit innundated with email right now. Give him time to respond and explain your case with tact. Don't get testy with him or you won't get anywhere. He really does provide outstanding support and is a great guy.

Share this post


Link to post
Share on other sites

Fantastic product and wonderful support. I've always received a reply to my emails to Marc.

Share this post


Link to post
Share on other sites

Same here! Watch out, if you put it on more than one computer with different IP addresses, you could be screwed over too!I have been and Marc, is not answering my emails. I've offered to provide proof of my purchase to him with still no reply!This whole thing stinks of GREED!! As far as I'm concerened he is trying to get more money from us. He probably has no future plans to update it and is trying to get every penny before he runs to the Carribean!

Share this post


Link to post
Share on other sites

Fred ->>This whole thing stinks of GREED!! As far as I'm concerened he is trying to get more money from us. He probably has no future plans to update it and is trying to get every penny before he runs to the Carribean! That is ridiculous. Over the many years that I have been in this "community", I have never heard of Marc treating anybody less than respectfully. He has provided a number of free updates over the years, and is finally charging for this one (which I gladly paid).Anyway, please continue to email him. I am certain he will reply and help you out. Just be patient. :-)Regards,http://mywebpages.comcast.net/jsnyder99/sigs/gaphoto.jpg | [LINK:www.airliners.net/search/photo.search?photographersearch=Jeffrey%20L.%20Snyder&distinct_entry=true|AIRLINERS.NET PHOTOS] [link:www.biblegateway.com/bgaudio/english/NIV/Max%20McLean/RM/bgaudio.pl?selection=1|AUDIO BIBLE] ] JEFF_S_KDTW@YAHOO.COM[/font

Share this post


Link to post
Share on other sites

Fred,How you can say this whole thing stinks of greed is beyond me. I've owned FS Meteo since it first came out and on numerous occasions, wrote Marc asking for him to send me a "new" copy because I had to reinstall Windows and lost everything. Within 24 hours my file was in my in-box. Also, Marc eveolved FS Meteo to FS2K2 standards within days of FS2K2's release unlike the weeks/months some other payware authors took.Instead of "offering" to provide the proof, just provide it! If you bought it and have a proof of purchase, send it over to Marc and see what comes of it. You may be surprised to find a file in your in-box within a few hours.Mikehttp://www.members.shaw.ca/madamo/boeingsig.jpg

Share this post


Link to post
Share on other sites

"Same here! Watch out, if you put it on more than one computer with different IP addresses, you could be screwed over too!"Dont think so.I cant count how many new computers I have had since I first purchased FSMeteo. I also have had three different ISP providers in that same period. And right now I am running FSMeteo on two computers.One my server that I use WideFS and FsFlightMax on and the other one is my main computer that I run FS2k2 on. I have recieved all my updated since Jan 2001 no questions askDennishttp://wagsterstuff.com/wsslogo.jpgwww.wagsterstuff.com

Share this post


Link to post
Share on other sites

I will be patient. I just want it to work. I have installed here home and on my computer at my office. I think that is where he thinks that I have given it to someone else. But there is never two of my versions running at the same time cause I can only be at one place or the other. I dont mind paying for another version if he says I need to. But if I buy another version I expect two working versions. One I can use at home and one I use in my office computer. I dont want no problems at all just want what is right fully mine. I am not looking to cheat anyone. Just a little irritating on the weekend when I usually on my computer and I cant use my software.I will wait, it sounds like he is busy. Shawn

Share this post


Link to post
Share on other sites

no problems at all .... great service has always been provided by marc.Henry. CYXT

Share this post


Link to post
Share on other sites

Maybe somebody's lifted it off your office computer.Peter Sydney Australia

Share this post


Link to post
Share on other sites

I work in a family business, there is three of us there and they dont even know what fs2002 is. Besides I take care of all the computers there and no one has access to my harddrive.

Share this post


Link to post
Share on other sites

Fred & Shaun,I'm with Jeff on this one.I have used FS Meteo since I started simming in 1998 and have NO problems with FS Meteo or Marc, in fact his customer service is second to none, maybe equalled by John at FSFlightMax.So unless something has fundimentally changed with the new version your assumptions are totally wrong.As Jeff says, with a new version out he is probably so busy with that he hasn't had time to reply to e-mails.As to the IP address thing that is certainly nonsense, at least up to V5.1. Like most (all?) people with dial-up connections my IP address would change on each connection and as stated above I have had NO problems with FS Meteo.Hope you both receive satisfactory replies within the next day or so.Rgds

Share this post


Link to post
Share on other sites

I agree, it must be a mis-understanding of some sort. I got my new copy just now btw, so he's still hard at work sending them all out, give it a day or so.

Share this post


Link to post
Share on other sites

I've never had anything but exemplary service from Marc. In fact, see that new feature to reduce visibility when the METAR indicates rain or snow? Well, I emailed Marc a few weeks ago with this suggestion (I'm sure I can't have been the only one) and he replied within an hour to see what he could do. And there it is in the new build!Regards,Gareth Evans

Share this post


Link to post
Share on other sites

Funny thing...While reading this thread, there's an email alert and guess what's in the mailbox...?Exactly! :-)I'm quite sure Marc doesn't deserve to be offended when we don't give him the time to react.Otto

Share this post


Link to post
Share on other sites

I'm glad to see most here use the product with no problems. I use(unfortunately)a dialup connection and have to admit for quite a long period of time i've had a problem with slow download times, sometimes no download, and also I often get(what I assume)is a corrupted file(more than likely from the wx source, not FSMeteo)that just gives me an error and exits the program. When it does work it's great(difference between default and FSMeteo weather-wise?)but it's been 50-50 at best for me. Because of this I must admit lately i've just been using FS2k2's default WX. Judging by the number of users here that have no problems with FSMeteo i'd say it's more than likely my setup, but i'll hold off on the update until I can figure out what the problem is. This is by no means a flame on FSMeteo, I encourage anyone who does not have it to give it a try, my only purpose for posting this is to see if others with dialup connections have experienced similar problems.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this