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Guest jan_tutt

cannot load groundcomm gauge

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Hello!I have a problem when I load the ATR I get an error message saying that FS9 cannot load the groundcom gauge. thus leaving me sitting on the airport with no comms to the ground crew not being able to startup my engines.... maybe there is a solution for this problem. I did everything as it said in the manual, I even reinstalled the ATR and the new service pack before installing fs2crew. please help, alos via email jan_tutt(at)gmx.deThanks in advanceBest regardsJan

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Ciao Jan,try to remove ATR and reistall it WITHOUT the new service pack.Just to reinstall ATR and then FS2Crew.Try this procedure and let me know what happen.Ciao

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ciao stefano!I did as you said, the problem is still there. greetings,jan

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Hi there, me again!The problem still persists. :-erks to give you a guess what i did so far:1.)The gauge FS2CrewGroundComms.gau is in the Gauges/Fs2Crew/atr/ folder. I checked that.2.)I can see it in Panel Studio and Panel Studio loads it just fine. FsPanelStudio says lots of interesting things when it loads the ATR panel, but I don't think that any of these have to do with my problem...3.)I added FS2CrewGroundComms.gau to the learjet Panel, the same error occured. my suggestion is, that my gauge file is corrupt. Maybe there is a Dll missing or something like that.Do I have to update to FS 9.1 ?Besides this error i thinke I will like this edition even more than my cessna and Boeing edition! ;)RegardsJan

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I'm not sure about 9.1 - but I would install it anyway, if I were you.1. When do you get this error that the gauge will not load? Before or after - the blue "ATR nav update" - and do you CTD? - I sounds like the plane loads?

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The error appears almost instantly after I select the ATR. It gives me the warning twice.It does not crash to desktop, I can use the plane and FS2Crew just fine until I get to the place where I have to communicate with the ground crew to start up in Hotel mode. The black area appears where the gauge should be I even heard the ground person saying sth- the gauge didn't appear though. crazy isn't it?Cheers!Jan

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Hello Jan,Just to double check:1. You're loading the ATR exactly as per the FS2Crew manual. You're in the Cessna. You're not using a Saved Start Up file. The ATR is configured for Cold and Dark.2. Are you "slewing" at all after you load the ATR?3. Failing that, send me screen shot of your FS9/Modules folder.All the best,Bryan

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Hi Jan,I just pinned a thread on top. A couple other users had a problem similar to yours and they solved it by not used saved start up files.The solution it seems to always "create a new flight" with the Cessna, be in the Cessna's cockpit, and then load the ATR.Cheers,Bryan

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My startup procedure:1.)I select the default cessna and the default airport.2.)I hit the "Fly now" button or whatever it is called in the english version.3.)I wait until everythig is loaded and I sit in the default cessna on the Runway at KSEA.4.) I open the Aircraft Menu and select ATR725.)The Aircraft starts to load and MSFS tells me that he cannot load the gauge. I try to reproduce it the way MSFS spells it. The error Message is something like: Fs9 cannot load the following Software or Gauge:GAUGESFS2CrewatrFS2CrewGroundComms.GAU.He does this twice.The Aircraft then continues to load, after it has finished loading all FS2Crew windows po up shortly closing afterwards. The only window that is still open is the window for the GroundComms Gauge. I can start FS2Crew and use all the Gauges and Windows up to the point when GroundComms.gau comes in. The Ramp agent tells me sth and the black Window Background pops up.To point this out: I installed The ATR and FS2Crew several times today, following the EXACT description in the manual.This has been quite lengthy but I hope to have given you a detailed description of my problem. I will email you a zip of my modules folder, so that you can determine if there are any problems with that. I hope to get it working soon take it into the air.... Thanks for another great product anyway, i'm sure the failure is in my system not in your software!Best regardsJan

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Hi Jan,Thank you for the kind words.It's strange because the other people who had your problem corrected it by not using saved start up files.I think I may know what the problem is though.Please send me the Panel.cfg file located in your ATR's Panel folder.admin@fs2crew.comThanks, we'll get this sorted for you in no time.Bryan

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hellosame problem here with the groundcomm gauge. as soon as i select the F1 ATR in the menu FS9 says that there is an error with that gauge, the aircraft (atr) loads then normal, i got a black window in the upper left corner (where the faulty gauge should be).I followed strictly the manual when setting up my flight (no saved flight, did everything in the config.manager etc).Thanks for any helpRon

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Another user had that problem and he fixed it by re-installing FS9.Re-installing FS9 is not something most people want to do, however.Pls send me an email:admin@fs2crew.comI need to ask you some questions about your system.Cheers,Bryan

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Hi!I just bought the ATR edition and I'm sorry to say, but I also experience this problem (groundcomm gauge not loading). I did everything as it is said in the manual. Started a new flight with the standard Cessna, cold & dark cockpit, I started inside the 2D-cockpit.regards,Joerg

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i solved this problem on my system by removing the activecamera.dll from the modules folder. Do you use Active Camera 2004 version 2.0 or 2.1 ? If so try removing this dll but make a backup. It works for me in that way that i can now use FS2Crew with the ATR but cannot use Active CAmera 2004 anymore.Hope this helps,Ron

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Hi to all!.I use active camera and not get any error.Very strange this.Alex.

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hi,it took me an hour until i noticed that the error loading the groundcomm gauge had something to do with Active Camera 2004. I moved all 3rd party dll

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Yes, this is very strange.So the solution is if you have a problem with the Groundcomm gauge, remove Active Camera.Why this affects only a couple people and not everyone who has Active Camera is a mystery to me.If you have this issue, pls email me so I can run a check.Thanks,Bryan

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Might be worth checking which version of AC that is causing the snag - there at least 3 iterations as well as a patch that ensures it works with FS9.1.

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Hi again!Thanks for the hint on ActiveCamera. I can confirm that when I deactivate the dll (simply by renaming it to activecamera.backup) I can run FS2Crew ATR without any problems. But of course it would be nice to be able to run both (ActiveCamera and FS2Crew) at the same time...regards,Joerg

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Joerg,It only seems to affect a few people with Active Camera installed, and not all Active Camera users.The big quesiton for me is why.Can you pls send me an email. I need to figure out what the common denominator is between these few Active Camera users. Other than that, Flight1 has a free Flight1 Viewer that does the same job as Active Camera.Cheers,Bryan

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Bryan,i finaly solved the problem with the groundcomm gauge on my system ! As i said above the problem occurs with version 2.0 of AC2004 and version 2.1 (the latest). The first time the error occurs was with version 2.0 installed, i then d/l the update to version 2.1 and installed this, same problem.Today i went back to their website and saw that there is also a full installation package which installs version 2.1 without the need for an update. So i decided to deinstall Active Camera 2004, first the update i made (ver.2.1) and then the whole package (ver. 2.0), rebooted and installed then the new installation package with version 2.1 already on board, and what can i say, all the error messages about the groundcomm gauge are gone. It seems that did the trick.For everyone with the same problem, try deinstall Active Camera 2004, download the new installation package for version 2.1, install, register with your key and load the FS2Crew-ATR. For me this works.Cheers,Ron

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Thank you Ron,I appreciate you posting that. I'll add that to the FAQs.All the best,Bryan

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