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Guest Andy85

Why so many questions and so little help?

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Please excuse my tone, I should probably be having a good walk before typing this to calm down a bit but I can't because I've wasted my whole evening battling when I shouldn't have to.There are several posts about users not being able to install add-on liveries from the PMDG site for at LEAST the 737, 747 and MD11, I should know I've read them yet STILL nobody has come up with an answer that is useful.WHY when people are paying (let's face it) a LOT of money for software is the support not provided? WHY if so many people are having issues has a fix or solution not been posted or at least WRITTEN about on the livery download page?Why when I go to download an MD11 livery for FS9 does it appear to install, no warnings just finishes happily then doesn't appear in the menu? WHY? Someone please answer me this because I know it is not just me that is having trouble. I don't mind if the problem is mine, but I need to know what is going wrong...Andy White Still tired and emotional

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Speaking from personal experience I've NEVER had a problem installing any livery to pmdg products. (MD11/747/B1900)I assume those that do have Vista and have FS installed in the Program folder, in which case the livery needs to be run as administator to install properly.I have FS and a load more on another drive so have none of these problems.Or, perhaps, some have a 'dodgy' copy installed by some that causes issues.... Just guessingJohn Ellison

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Hey John thanks for the reply.Yep you're right, Vista and tried installing as administrator but still no joy.I'm guessing, from what I've read, that people with pirated copies have had trouble downloading liveries. Fair enough nobody cares about them they should pay like the rest of us.My exasperation stems from that there are paying users out there, like me, who still are having trouble and an answer that doesn't involve a degree in computer science and programming doesn't appear to be forthcoming.You read bits and pieces about .cfg files and stuff but come on some of us REALLY don't know that much about software, myself included. So is a step by step explanation too much to ask for?Thanks again John, rant not aimed at youAndy W

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but I need to know what is going wrong...Andy White Still tired and emotional
Frustrating isn't it if something doesn't work...Just take a deep breath of fresh air and give some more details about your system maybewe can help you a lot of knowledgeable users floating around here :-)What operating system are your running with which FS9 version?

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im not a fsx guy (sorry but this will never work very well on my laptop) but i once tried to install fsx and one addon aircraft. there is a small checkbox labeled "show all variants" or something like this.. i guess you have that already checked but,... if not.. there is your solution. otherwise try to reboot your pc, check the aircraft.cfg and so on. if its like fs9, there should be something about the liverys included. like if you install a lufthansa livery, search for "lufthansa" in this aircraft.cfg.. dunno if its 100% correct what i am talking about but maybe, i could help you

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I'm afraid I have to go to bed as working early tomorrow...It's Windows Vista, I bought the computer a year ago and it had Vista on it. It's a recently re-installed FS9 with the update installed to make it FS9.1? or.2 whichever the latest one is. I know because I couldn't get the MD11 to work and after the update it's fine.Just the liveries...They appear to install, I'm installing to C:Program Files/M....Games/...Fli....Sim.....9 which is the default location (.....'s to replace actual typing) I get the progress bar and everything it just doesn't appear to DO anything once it's finished.As I said I really have to go to sleep but will check back here tomorrow and will hopefully also be in a better mood....Thanks awf, same initials as me and deep breaths helping...Andy White

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right click on the repaint installer exe and hit run as administrator

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Andy,Have you contacted PMDG email support about this? Posting to this forum does not guarantee a solution, this is largely a place for customers to interact with one another - we chime in where we can, but strange issues like this are best handled through email support if you don't get a solution here.This sounds very much like a UAC/permissions issue in Vista to me though.

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The key to Vista is NOT to install it on the same drive pr partition as the OS or else Vista will be absolute witch.Create a new partition or, like any serious simmer/gamer, have a separate hard rive entirely.

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No, you just have to understand how Vista works with its UAC and limited user account features... it's not XP and will behave strangely if you don't understand the logic behind what it does.

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go ryan maziarz seems like ur the only one on the forums babysitting us all lol so funny where's captain Rando where's the j41 ey why my posts deleted? they where simple questions Andy85 mate get used to itAndyDoes anyone understand this foreign language?

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why is there nothing on pmdg forums re the j41 captain rando said the forums are here to inform us on future products so glad jf41 got leaked i guess there still wiping the eggs of there face ahahahAndy
Pest

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why am i a pest
because you write in pigeon English ... go back to play in your sand box, a place for someone with your intellect :(

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Just a thought as well.... make sure NORMAL cockpit is in the load manager before installing a new texture.I believe it says that in the documentation, could be wrong.John Ellison

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because you write in pigeon English ... go back to play in your sand box, a place for someone with your intellect :(
Pest or not Michael, please refrain from personal insults such as that. They don't belong here. As far as I'm awhere, there's no English Qualifications required for forum membership.Best regards

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Pest or not Michael, please refrain from personal insults such as that. They don't belong here. As far as I'm awhere, there's no English Qualifications required for forum membership.Best regards
I agree with Phil... and Michael - it's pidgin, not pigeon.

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Hey just a thought, do you have the tick, ticked in FSX show all variants ??? for the model you have downloaded???I have done that before :(RgdsPaul Harvey

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Hey just a thought, do you have the tick, ticked in FSX show all variants ??? for the model you have downloaded???I have done that before :(RgdsPaul Harvey
I'm sure the problem will be a read/write permission. It happend to me frequently when I was using Vista. It's one of the many reasons I returned to XP for my FSX installation.Sorry I can't help with a solution - I just got rid of Vista :(

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Really, I was surprised with Vista and am reminded of it every day in the office where we still have XP.I solved the UAC issue by turning it off... find Vista help and search for UAC. Follow the instructions and turn the darn thing off.. no more pesky big-mother dialog boxes asking your permissions for every event. This is not recommended for computers used by spouses and teenagers unless they are careful with their downloads and sites visited. In my household they have their own laptops.

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I am not so sure that the UAC is a bad thing.I have been around home computing since the Commodore PET/TRS80.The UAC will prevent maleware from running or installing that otherwise might slip past.I leave it on but make sure that any proggies or apps or games I install are somewhere else besdies the OS HDD ( I have 5 HDDs).

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Probably a silly statement but if downloading a livery, make sure it's for the right version of FS. Don't know if it chaecks, but will sure go wrong if not the right one.John E

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To all of you who replied, my sincerest thanks.My attitude yesterday was not one that lent itself to be deserving of help. Alas, I was merely tired and frustrated.DownsccYou appear to have, in one post, sorted my entire problems out. MD11 and 747 liveries installed as if by magic... If I could buy you a drink I really would, consider yourself severely thanked, hearty slap on the back and I hope the sun shines upon your head and your wallet is forever full of crisp, shiny notes. You are a legend.Again to those who replied my heartfelt thanks, I had sent an email to PMDG, to which I am still awaiting a response. 3 days and counting...Now, to anyone who has issues installing liveries (as long as you are not a pirating scumfelch)DISABLE UAC (User Account Control) from the Help and Support option in the start menu. If this doesn't work you'll have to try something else obviously but it worked for me.CheersAndy White

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Again to those who replied my heartfelt thanks, I had sent an email to PMDG, to which I am still awaiting a response. 3 days and counting...
Since today is Monday, "3 days and counting" would include the entire weekend, a time during which most human beings in the developed world don't carry on business. That being said, there is no email in our support cue from you. When you send an email to PMDG support, you should immediately receive an automated response. If you do not, it is likely that your email is not getting to us. I would suggest trying to send your email from a different email account. Sorry for any inconvenience.

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You know Vin I was really just having a bad day yesterday. I downloaded the 'combo' version of the MD11 rather than just the FS9 version, as I don't even have FSX so spent more than I needed to. My own silly fault obviously I was all excited...Then I couldn't get it to work and it was getting a bit silly, not so much that it wouldn't work but more that I couldn't find any decent supply of possible solutions.Granted your comments about the weekend are spot on, as an airport shift worker myself days of the week tend to be a bit defunct so forgive me if my comments were out of line. Like I said, a bad day...However everything seems to be working and even paying more than I needed to hasn't left too bad a taste in my mouth when I see it was all finally worth it in the end.Back to the email, I did receive an automated reply, although the support request email was referring to the actual download and install of the MD11 itself, not the liveries in case that has confused matters. I may even have cheekily sent that email ON the weekend itself :( Again, nothing personal, just a bad day... CheersAndy

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Since today is Monday, "3 days and counting" would include the entire weekend, a time during which most human beings in the developed world don't carry on business.
Wow. Wish I live in the same developed world as you.Cheers from the wild frontiers of Australia, Chris D

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