February 28, 201016 yr Yes, Pete, it will take a while but they are working on it. If you read the bottom of the following link, it provides complete information for individuals who purchased the boxed/DVD version: http://www.simforums.com/forums/forum_posts.asp?TID=33450. Usually the box or the DVD itself will indicate who distributed the product and that may give you a clue. But, according to the link, you may not need a receipt as there may be a DVD exchange which Flight One is still trying to work out. I hope you can get it figured out.Best regards,JimThanks Jim, I figured as much. I most likely purchased at PC Aviator, so hopefully they get the exchange system implemented shortly.Cheers, Pete Pete Solov - Lake in the Hills 3CK and Schaumburg Regional 06CProud AOPA Member - PPL 2001Real World Piper Cherokee Pilot
February 28, 201016 yr Author darn, do I need my original registration key? Where do I get it?Yep, you need your original key. It should have downloaded into the same file where the rest of your GEX "package" downloaded to. If you lost it, maybe Flght1 can work your ID from your credit card number on the purchase and get you a new one. ___________________________I'm just flying for the fun of it.
March 22, 201016 yr """Filght 1 writes: 2. If you got the DVD from another vendor (not Flight1.com directly), we will be implementing a DVD exchange program that will likely work as follows (we do not have the system in place yet, so please be patient by while we get the system in place"""DVD owners who didn't buy directly at Flight 1 need a big portion of patience meanwhile. There is nothing going on, still no solution!I really wonder how long this will take until they figure out in which way a service is offered to us.Dieter Greetings Dieter
March 22, 201016 yr """Filght 1 writes: 2. If you got the DVD from another vendor (not Flight1.com directly), we will be implementing a DVD exchange program that will likely work as follows (we do not have the system in place yet, so please be patient by while we get the system in place"""DVD owners who didn't buy directly at Flight 1 need a big portion of patience meanwhile. There is nothing going on, still no solution!I really wonder how long this will take until they figure out in which way a service is offered to us.DieterNot so in my case. Through their ticket system I did send them a picture of the DVD and the manual and within 48 hours the key was mailed to me.BNS Boudewijn Swanenburg
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