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ljfitzy

URGENT ASSISTANCE! I HAVE BROUGHT THE 737 5 TIMES BY ACCIDENT!

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Hey all, i have just brought te 737 3 times instread of once which has cost me $210 bucks!! when i went to confirm my order, it came up with diagnose interent connection and i wasnt aware that it actually paid for the product?? how do i get $140 back from PDMG.. I am stressing right out thats almost my whole bank account.. could someone email me so i can get money back please. my customer id is 70962


Liam,

 

i7 Processor 950 @ 3.20 GHZ (overclocked)

2X NVIDIA GTX 470

12 GB RAM

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Windows 7 service pack 1

64-bit operating system

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Yikes, lesson learned for future -- only click buy once! :) PMDG Support is really quick and helpful, you need to visit their site to access it: http://support.precisionmanuals.com/Main/Default.aspx


Sincerely,

Chase 

 

My 2017 Build: Liquid Cooled i7 7700K CPU idle @ 4.2GHz | MSI GTX 1080 Gaming X 8G | 16GB's DDR4 4000 RAM | ASUS 27" 144hz Gaming Monitor | MSI Z270 M7 Motherboard  | Windows 10 | Samsung 960 EVO M.2 500GB SSD

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Hehe oops, I'm sure they will help you out. I bought two, but that was on purpose, lol.


Noah Bryant
 

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A tip for the future, and applies to any internet purchase, if you think it has not processed, never click buy now again until 1/ you have confirmed with vendor ,One thing I always do, is if I think a purchase might have failed, I wait for a while to see if a confirmation email has been sent to my mail box, if not, I contact the vendor.If you do those two things, you will be fine.


System: MSFS2020-Premium Deluxe, P3D 5.0, ASUS Maximus XI Hero,  Intel i7-8086K o/c to 5.0GHz, Corsair AIO H115i Pro, Corsair Spec Omega Case,Nvidia GTX 1080 Ti 11Gb, Samsung 970 EVO M.2 SSD, 1Tb Samsung 860 EVO SSD, 32Gb Corsair Vengeance DDR4 3200Mhz RAM, EVGA 850+ Gold PSU,Win 10 Pro 64-bit, Samsung 43 UHD TV, LG 43UD79 43" 4K IPS Panel., Logitech X56 Hotas Stick and Throttle, Logitech/Saitek Flight Yoke System, Multi, Radio, Switch Panels

 

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Ok cool how do I submit a ticket?I can't find where to submit the tickets in the support section?The only links I see are knowledge and news


Liam,

 

i7 Processor 950 @ 3.20 GHZ (overclocked)

2X NVIDIA GTX 470

12 GB RAM

1 TB HD & 1 x 298 GB HD

Windows 7 service pack 1

64-bit operating system

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Guest acezboy561

You will need to create an account. Also sign your name in your posts :)

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Ok,I created an account on the support section! However I can't find the part to submit tHe Tickets?


Liam,

 

i7 Processor 950 @ 3.20 GHZ (overclocked)

2X NVIDIA GTX 470

12 GB RAM

1 TB HD & 1 x 298 GB HD

Windows 7 service pack 1

64-bit operating system

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Login here http://support.precisionmanuals.com/Main/Default.aspx and click on submit a ticket.


Angelo Cosma
PPL ASEL / IFR
Federal Aviation Administration (FAA) 

Field Service Representative (SEA) ZSE ARTCC

Intel i7 6700K 4.8Ghz / ASUS ROG Maximus Hero VIII / 16GB DDR4 3200Mhz Ram / EVGA 1080Ti FTW3/ Corsair H110i GTX EVGA 850 Watt Gold / Samsung 850 500gb SSD

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I wouldn't panic, I'm sure they will refund you if you submit a ticket and point out that it was some kind of genuine interweb glitch which caused the error. In the meantime, you could always start your own small airline. Al


Alan Bradbury

Check out my youtube flight sim videos: Here

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Just keep in mind it may take a number of days for your bank to release the funds back to you, EVEN though PMDG refunds/voids the transaction. Been doing ecommerce for a long time now and that's just the way it works. Always in the banks favor.


Tony Wilko

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