I'm trying to activate my NGX after a reinstall but get a message that the activation server couldn't be reached. I tried support.precisionmanuals.com but this seems to be down.

 

Is there a problem with activation server?

 

Thanks

 

Jon (Cadwell)

This issue might be due to the soon to be released 777, the website was said to be up and down up to the release, and even during and after. So this might be a good sign.

 

EDIT: Although the website is up, the activation servers might be getting setup for the release.

 

-Tom H

. I tried support.precisionmanuals.com but this seems to be down.

 

 

 

 

 

 

 

Getting ready for 777 release, various parts of it I think are going down for MX ready....

This issue might be due to the soon to be released 777, the website was said to be up and down up to the release, and even during and after. So this might be a good sign.

 

-Tom H

 

 

Beat me to it!

PMDG said earlier this week that the Server might be down for maintenance, in preparation for releasing the 777.

 

EDIT: Oops; someone beat me to the punch!

Bah, so how do I activate this thing if the support portal is down? Patience required I think.

Unfortuantly, yes, patiance is needed. And coffee, lots of coffee. Maybe consider making a ticket regarding your activation issues, and they can get you around it in the meantime.

 

EDIT (again haha) I just wait and see if a staff member notices it, missed that part with the portal being down. What product are you attempting to activate?

 

-Tom H

What product are you attempting to activate?

 

I'm trying to activate my NGX after a reinstall

  ^_^

Man, I am off my game today haha. Thanks for the catch Kevin, good thing I don't have class today, who knows what might go wrong. I guess all the 777 anticipation is getting to me....

 

-Tom H

Man, I am off my game today haha. Thanks for the catch Kevin, good thing I don't have class today, who knows what might go wrong. I guess all the 777 anticipation is getting to me....

 

-Tom H

Maybe don't drive today....or fly. Haha.

I'm getting the same problem when trying to load the 737ngx for the fırst time. It asks for the activation key which I presume is the 26 digit key I recieved with my purchase e-mail but when I enter it a box pops up saying the server could not be connected so I click OK then another box pops up saying that I entered an invalid activation key. HEEEELP.

 

 

Steven

Seems like the help desk is also down.. oh man I want my extended download now!

same here with jetsream J41 ,dont want accept my key and can't fly with my new product ,i am very confused :blush:

Were you guys all able to activate?

Haven't tried yet Tabs but I noticed in the early hours of this morning that the server was up and running again so here's hoping for later.

 

Stevie L