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New Windows 7 install not recognising my ethernet connection


ErichB

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Hi all

 

I just installed a fresh copy of W7 64 bit onto my new PC.  Everything seems fine, but the PC does not recognise the wired connection from by BT Infinity 2 broadband. I therfore have no internet connection.  On my previous PC, you could simply plug the ethernet cable into the motherboard and within a few seconds you could connect to the internet. 

 

In Hardware Devices, my ethernet adaptor device has a yellow exclaimation next to it.  I'm thinking the drivers may not have installed properly during the Windows installation.  Can I obtain them from the motherboard software DVD that comes with a new PC?

 

Thanks

erich

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They should be with the driver disk that comes with the PC

Jude Bradley
Beech Baron: Uh, Tower, verify you want me to taxi in front of the 747?
ATC: Yeah, it's OK. He's not hungry.

X-Plane 12 and MSFS2020  🙂

System specs: Windows 11  Pro 64-bit, Ubuntu Linux 20.04 i7-13700KF  Gigabyte Z790 RTX-4060-Ti , 32GB RAM  1X 2TB M2 for X-Plane 12,  1x256GB SSD for OS. 1TB drive MSFS2020

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Your motherboard CD probably has some kind of auto-installer that will install all needed drivers. If you've already allowed Windows to install everything, I'd find the installation for just the ethernet drivers and install those. I wouldn't install anything else as they might be older than those that Windows installed for you.

 

Of course, the best thing to do after you install the motherboard's CD drivers, would be to visit the website of the motherboard manufacturer and download the latest drivers from them for everything.

Philip Manhart  :American Flag:
 

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- "Wise men talk because they have something to say; fools, because they have to say something." ~ Plato

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If you're seeing the ethernet adapter device, you probably have the drivers installed. What does Windows say the problem is? Is it getting an IP address? Is the router/DNS configured correctly?

 

Cheers!
 

Luke

Luke Kolin

I make simFDR, the most advanced flight data recorder for FSX, Prepar3D and X-Plane.

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