I bought this last month since it's my home airport. While it looks good, it's driving me crazy. The first time I installed it it worked fine. Two days later I load it up and the buildings disappear.

 

I fire up the I installer but there are no repair options so I have to uninstall it and reinstall which fixed the problem. This has happened 4 times now including this morning. Now it's telling me I've installed it too many times and I need to contact them.

 

Has anyone else have this problem

I have KCLT.  Make sure the Scenery Complexity slider is set to max.  Also make sure you have highmemfix=1 parameter in the Graphics section of the Fsx.cfg. 

 

Best regards,

That's how I have it set up. I have the scenery editor so I'm usually disabling scenery I'm not flying to. It's just driving me insane. One time I had just landed at Charlotte where the buildings were Ok. I closed fsx and started it again and the buildings weren't there. They disappeared in between the time I shut fsx down and opened it again

Hi, are you using DX10? If you're that is the problem. I had the same problem with ATL/CLT 2013 versions and contacted IS and they told me it was because I was using DX10. So if you load up your sim at those airports they load fine, it's when you fly into them from many miles away that the Terminal building want load. They offer no support for DX10, which is too bad because CLT is pretty good.

I'm think that may be it. I've been switching back and forth using the fixer but I was using dx9 this morning when it happened

 

 

Hi, are you using DX10? If you're that is the problem.

 

I'm think that may be it. I've been switching back and forth using the fixer but I was using dx9 this morning when it happened

 

I think that would be difficult for that to be the cause as DX10 has its own files and DX9 has its own files and, when you enable DX9 and restart FSX, FSX will use the DX9 files and when you enable DX10 and restart FSX, FSX will use the DX10 files.  So, just trying to figure out how DX10 could be the problem.  Now, if you enabled/disabled DX10 w/o restarting then that might cause a problem.  Hopefully you have it fixed.

 

Best regards,

I have the problem as well with CLT. All terminal buildings disappear leaving only the AES jetways. I also see this occasionally at their ATL with the exception that it will be just one terminal building that disappears. This is under DX10. Although with ATL I had the disappearing terminal (just one) when I flew into it from another airport under DX9 as well. I am now steering clear of Imaginesim products. 

I have this problem with their KCVG, went back and forth a few times with support but could never resolve it. With the patch on their website many surrounding buildings were never there. Using the scenery without the patch, I had no night textures on the buildings. No idea how to fix it.

Ya, Imaginesim sure has not kept up with things I guess. Only scenery company I have ever had a issues with in regards to scenery problems and lack of feedback from them.