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Zeev Bucki

Problem entering PMDG website

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Dear Sirs,

 

I used to enter your site with no problem until last week.

 

When I try to enter your site I get a notice that the page cannot be diplayed.

It says there is a network problem. I am attaching the notice with the error.

 

I have 4 computers at home on the same network and only my comuter gives

this error. This is really strange. There is no problem with the network at home...

 

I hope you will be able to write me how to solve this problem.

 

Thank you very much and happpy easter.

 

Best regards,

 

Zeev Buck

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Hello,

 

I do not know which page you are trying to access but here there is absolutely no issue at all for me.

 

Wether it is the site, the shop, the login everything's working perfrecllty fine.

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There is no problem with the network at home...
There is no problem with the website either at 1155Z. I just accessed it. Maybe you have a different browser, AV. or firewall on the computer you are using compared to the other three computers.

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the problem is that the pmdg is block my computer id.so i cant buy anything from pmdg.

 

Go to C:\Windows\system32\drivers\etc\ and find a file called "hosts." Open it and paste what it says here in the forum, please.

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Go to C:\Windows\system32\drivers\etc\ and find a file called "hosts." Open it and paste what it says here in the forum, please.

 
The information is here:
 
# Copyright © 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host
 
# localhost name resolution is handled within DNS itself.
# 127.0.0.1       localhost
# ::1             localhost
 
127.0.0.1 precisionmanuals.com
127.0.0.1 www.precisionmanuals.com
127.0.0.1     license.precisionmanuals.com
 
127.0.0.1 precisionmanuals.com
127.0.0.1 www.precisionmanuals.com
127.0.0.1     license.precisionmanuals.com

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Houston, we have a problem....

 

Zeev, someone is trying to get you away from PMDG - wife's, with good network knowledge, are known to create this kind of ... loopbacks  :smile:

 

Basically, whenever you try to access PMDG's web site, you're re-directed to your own machine... Or.... are you Robert ??????

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127.0.0.1 precisionmanuals.com
127.0.0.1 www.precisionmanuals.com
127.0.0.1     license.precisionmanuals.com
 
127.0.0.1 precisionmanuals.com
127.0.0.1 www.precisionmanuals.com
127.0.0.1     license.precisionmanuals.com

 

Stuff like this is added in when users install our software from...well...sources other than us and our licensed partners. Any idea why this is in your hosts file?

 

For the record, I do see that you have valid orders from us (thank you for including your name in your initial post, per forum rule). I'm just curious as to how that got in there.

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i understand your answer but what is the sulotion for that.

 

I'd like to hear your answer first.

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oky i dont know why this is in my hosts file. 

 

Delete the lines from the file and save.

 

...and don't install whatever you installed that put that in there. It doesn't just appear there.

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Delete the lines from the file and save.

 

...and don't install whatever you installed that put that in there. It doesn't just appear there.

Greetings,
The problem entering to the site, I was able to solve with your help, thank you.
 
After that I could enter the site and bought B737-800 / 900. That I planned to buy some time.
I received confirmation about buying a product code to activate the plane, I installed the plane and put the code and jumped on the error message (attached image)
What is the problem now? 
 
gtMl9CI.jpg

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What is the problem now? 

 

This is most likely due to the same software that added that trash into your HOSTS file. Please submit a ticket at the link in my signature.

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