August 11, 20169 yr hello i cant activate my 777x base pack on windows 7 sp1 one windows open and say it to me error unable to connect to activation server please check your internet connection and try again please help me
August 11, 20169 yr Commercial Member error unable to connect to activation serverplease check your internet connection and try again As mentioned, check your internet connection. This doesn't mean "can you browse to any website?" This means that you should check to ensure you can access our website, check your firewall on your computer, on your router, and potentially your Internet Service Provider (ISP). I have the same problem, already opened a support ticket See above. Kyle Rodgers
August 11, 20169 yr I can acess the PMDG website, there is no firewall, WIndows firewall and defender are deacitvated, now I get this error "Unable to activate communication. Please contact PMDG Support - (50018,41145,32) Patrick Tinner
August 11, 20169 yr Please contact PMDG SupportDo it. At - http://support.precisionmanuals.com. Michael Cubine
August 11, 20169 yr I have the same problem, already opened a support ticket Do it. At - http://support.precisionmanuals.com. :wink: Patrick Tinner
August 11, 20169 yr hello i cant activate my 777x base pack on windows 7 sp1 one windows open and say it to me error unable to connect to activation server please check your internet connection and try again please help me exact same message showing when i try to acitvate the 777 expansion pack
August 11, 20169 yr Commercial Member exact same message showing when i try to acitvate the 777 expansion pack See my post earlier: http://www.avsim.com/topic/493268-error-unable-to-connect-to-activation-server/#entry3465478 Full names in the forum, please - first and last. Kyle Rodgers
August 11, 20169 yr would be better to fix the error Kyle, instead of complain about forum rules Patrick Tinner
August 11, 20169 yr See my post earlier: http://www.avsim.com/topic/493268-error-unable-to-connect-to-activation-server/#entry3465478 Full names in the forum, please - first and last. i saw your post, i´ve checked my internet connection and disabled my firewall, now i get this message "ERROR: Unabel to activate communications"
August 11, 20169 yr Commercial Member would be better to fix the error Kyle, instead of complain about forum rules And now I have to ask someone else to follow the forum rules as well (point 4): http://www.avsim.com/topic/458101-guidelines-for-participation-in-the-pmdg-forum-please-read/ Sometimes, when you're troubleshooting things, you have to run tests and cycle power. Neither of those things would afford someone time to attempt to address things here on the forum, clearly... Remember that activation issues are not always caused by the server. They can be caused by all of the path in between as well. Just about every router out there now has a firewall on it. All the same, the server has been rebooted. Try now. i saw your post, i´ve checked my internet connection and disabled my firewall, now i get this message "ERROR: Unabel to activate communications" Full names - first and last - in the forum. Kyle Rodgers
August 11, 20169 yr Commercial Member All, Looks like a server reboot has fixed the issue. For those of you having issues, please try again. If you receive a different error message, please reach out to us via the support portal (linked in my signature, below), and we'll troubleshoot the issue with you. We have filed another complaint with our vendor and promise to keep on them until we get this resolved. Kyle Rodgers
October 1, 20169 yr Hi Wen Trying to activate my 777 I unfortunately receive the following error message as of today "error unable to connect to activation server please check your internet connection and try again" Could it be the case that your server needs a reboot again? Regards Andreas Andreas Furger
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