Dear All,

 

I've spent weeks in these forums following virtually every solution listed, to no avail.

 

Situation:  PMDG 777 long-haul flights - some (most) of them crash after between 3-8 hours.  Event Viewer shows three errors, always in the same order:

 

.NET Runtime

Application: Prepar3D.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: exception code c0020001, exception address 7463DAE8

Stack:

 

Followed immediately by

 

Application Error

Faulting application name: Prepar3D.exe, version: 3.3.5.17625, time stamp: 0x5758bb31

Faulting module name: KERNELBASE.dll, version: 10.0.10586.494, time stamp: 0x5775e78b

Exception code: 0xc0020001

Fault offset: 0x000bdae8

Faulting process id: 0x1014

Faulting application start time: 0x01d1fd487c2b6a77

Faulting application path: E:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe

Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll

Report Id: f70af4f9-d61f-44c7-b9bf-f1cf09495c0c

Faulting package full name: 

Faulting package-relative application ID: 

 

Then an "Information" entry (vs. Error)

 

Windows Error Reporting

Fault bucket 108280116250, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0

 

Problem signature:

P1: Prepar3D.exe

P2: 3.3.5.17625

P3: 5758bb31

P4: KERNELBASE.dll

P5: 10.0.10586.494

P6: 5775e78b

P7: c0020001

P8: 000bdae8

P9: 

P10: 

 

Attached files:

C:\Users\David Mathews\AppData\Local\Temp\WERAD74.tmp.WERInternalMetadata.xml

 

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Prepar3D.exe_e2e0574bda3ab5e58392c875f04fc4d9a4fac3cf_0da7cb94_16bbce69

 

Analysis symbol: 

Rechecking for solution: 0

Report Id: f70af4f9-d61f-44c7-b9bf-f1cf09495c0c

Report Status: 0

Hashed bucket: f3310c688c7dc7d6b0af41df27881dbc

 

And then one more error that shows up once I click ok on the "P3d has stopped working" error message in the app

 

Application Error

Faulting application name: Prepar3D.exe, version: 3.3.5.17625, time stamp: 0x5758bb31

Faulting module name: KERNELBASE.dll, version: 10.0.10586.494, time stamp: 0x5775e78b

Exception code: 0xc000041d

Fault offset: 0x000bdae8

Faulting process id: 0x1014

Faulting application start time: 0x01d1fd487c2b6a77

Faulting application path: E:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe

Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll

Report Id: 9b7975b9-66bd-4be4-b57c-cd31e1ae1128

Faulting package full name: 

Faulting package-relative application ID: 

 

 

System Info:

Intel i7-6700K CPU @ 4.00GHz

RAM = 16GB

64-bit Windows 10

NVidia GeForce GTX970

Backdated driver to 361.43 (per post on here)

 

 

Setup:

• P3D v 3.3.5.17625
• Active Sky 2016 (with hotfix 3)
• ASCA
• FSC 9.6 / PFPX v126
• FTX Global
• FTX Global Vector
• FTX Trees
• FTX Libraries (updated)
• FTX Global OpenLC NA
• FTX Global OpenLC Europe
• FSUIPC v4.955c
• PMDG 737x (current as of 8/12)
• PMDG 777-200 & 300 add-on (current as of 8/12

Uninstalled in attempts to fix this:

FSDT KDFW and accompanying programs (couatl)

RAAS for 777

 

VAS - no issues, not even close tot 4GB

 

Settings are turned down to middle of the road (my PC can handle a lot more, but that was a common theme I saw, so I turned them down).

 

I've done a complete un-install re-install of P3D and all add-ons

I've deleted wx.bin and .wx files

Made backups of xml.dll and prepar3d.cfg and had the sim rebuild them

Re-ran simconnect.msi installers in 3 different folders (FSX-SP2-Xpeck, FSX-SP1, FSX-RTM-lib)

Even tried disabling or spacing out the FSUIPC auto-saves thinking that that might be triggering it... no go.

 

Like others, I am really frustrated.  I'm willing to do what I have to do to make this right, but I am hoping that P3D and/or PMDG and/or the good folks on here will be willilng to help me out, too... as I am out of ideas.

 

Many Thanks

David Mathews

 

 

 

 

 

 

Don't know if this will be of any help but FSUIPC 4.955g is the most current version. 

 

Perhaps someone with more knowledge can chime in and indicate whether it would correct any of the issues you are experiencing.

 

Also, have you inquired at the LM P3D forum?

The AVSIM CTD Guide provides possible solutions to the kernelbase.dll error (see link in my signature).

 

Best regards,

I've spent weeks in these forums following virtually every solution listed...

 

Situation:  PMDG 777 long-haul flights - some (most) of them crash after between 3-8 hours...

 

I've done a complete un-install re-install of P3D and all add-ons...

Have you tried running the 777 on a completely stock P3D? That is, no addons other than the PMDG. If that works install FSUIPC, retest, next install weather app and retest, next FTX Global, and so on...eventually you should arrive at your problem of CTDs and the culprit cornered.