doublebubble

Can somebody please help

8 posts in this topic

This is so frustrating, I have a brand new P3DV3.4.22.19868 install and have redownloaded all my PMDG products, 747, NGX T777 today and everytime I load a PMDG aircraft it gets to 100% loaded and bang P3D has stopped working, if I uninstall PMDG the sim is fine there are multiple errors in the event viewer which I have no idea how to show them except for this one, the system has had a new mother board and SSD fitted and a reinstall of the operating system, win10, I've tried everything I can think of as long as I dont have any PMDG products installed the sim is fine, a day and a half now and no progress, I sorry I can't be more specific.

Cheers Rod Lewis.

116445676942

5

BEX

Not available

0

Prepar3D.exe

3.4.22.19868

588f7cbf

StackHash_e31f

0.0.0.0

00000000

PCH_C6_FROM_ntdll+0x000722CC

c0000005

00000008

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA54C.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA6F3.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA701.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA702.tmp.txt

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Prepar3D.exe_24d0be4fee67db583ff64872ee6f13609eb42c0_d937b49f_20e1bd39

0

35dfba5f-1a19-40a7-9967-377fa20d9983

268435456

5dd4a35d128c19f513416ed0c61bc5bd

 

Share this post


Link to post
Share on other sites
Help AVSIM continue to serve you!
Please donate today!

There's a ton of posts here in the forum regarding your issue and an update to Win 10. Below is one topic from someone else running v3.4. Perhaps it's the same issue.

Sean Campbell

Share this post


Link to post
Share on other sites

Hi Sean, I've read a number of posts regarding the update and I don't have it installed, I had all PMDG installed before I had a system meltdown and never experienced this issue before, thanks for the tip though.

Rod Lewis.

 

 

Share this post


Link to post
Share on other sites
1 hour ago, doublebubble said:

Hi Sean, I've read a number of posts regarding the update and I don't have it installed, I had all PMDG installed before I had a system meltdown and never experienced this issue before, thanks for the tip though.

Rod Lewis.

 

 

 Sorry that didn't work for you Rod. If no one chimes in with any other suggestions you might have to go ahead and submit a support ticket. Actually, you could submit one know to avoid having to wait and see if anyone has other suggestions.

 

Sean Campbell 

Share this post


Link to post
Share on other sites

Rod,

 

Please check if either kb4038788 or kb4040724 is installed in your systems. There are reports of P3d crashing with 4040724 as well.

Share this post


Link to post
Share on other sites

The two reasons it would be CTD are because of those windows updates. Download the window update hiding tool and uninstall those two updates then hide them so they won't reinstall. 

Share this post


Link to post
Share on other sites
1 hour ago, Olympic260 said:

Rod,

 

Please check if either kb4038788 or kb4040724 is installed in your systems. There are reports of P3d crashing with 4040724 as well.

Brilliant Olympic260 I didn't have kb4038788 but I did have kb4040724 uninstalled that one and my sim is back so I can continue on reinstalling my sim, thankyou very much. 

Cheers Rod Lewis.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now