Hi,

Need help with frequent crashes of P3D4. Below are the details of the recent event logs. If anybody can point a direction or otherwise advise it will be greatly appreciated. I can point out that recent additions (addon's) to the P3D installation on my machine are:

- DrzewieckiDesignGrass.exe

- DD_NY_AIRPORTS_V2_X_KJFK-KLGA-KTEB (By Drzewiecki Design)

- DD_NY_AIRPORTS_V2_X_KEWR-KCDW-KLDJ (By Drzewiecki Design)

I am not saying that these are the culprits, however, it is possible... Did not get (yet) to the point where I remove those and retest.

 

Thanks

Benny K

 

Source

Prepar3D exe

Summary

Stopped working

Date

‎11/‎25/‎2017 4:29 PM

Status

Report sent

Description

Faulting Application Path:             D:\Prepare3DV4\Prepar3D.exe

Problem signature

Problem Event Name:     APPCRASH

Application Name:          Prepar3D.exe

Application Version:        4.1.7.22841

Application Timestamp:  59d67e95

Fault Module Name:       StackHash_8d0f

Fault Module Version:     10.0.15063.608

Fault Module Timestamp:              8274fd8b

Exception Code:              c0000374

Exception Offset:             PCH_C4_FROM_ntdll+0x00000000000A5EF4

OS Version:       10.0.15063.2.0.0.768.101

Locale ID:          1033

Additional Information 1:              8d0f

Additional Information 2:              8d0f266f88a5ea945e75eba39628be90

Additional Information 3:              a571

Additional Information 4:              a5717353744e2c580281fbe8ab583e93

 

Extra information about the problem

Bucket ID:         47246950cd2268249901783836510423 (120849862929)

 

 

Description

Date: 11/22/2017

Faulting application name: Prepar3D.exe, version: 4.1.7.22841, time stamp: 0x59d67e95

Faulting module name: api.dll, version: 4.1.7.22841, time stamp: 0x59d67f36

Exception code: 0xc0000005

Fault offset: 0x0000000000015601

Faulting process id: 0x20a4

Faulting application start time: 0x01d3638f3b6b3e23

Faulting application path: D:\Prepare3DV4\Prepar3D.exe

Faulting module path: D:\Prepare3DV4\api.dll

Report Id: 40fc42f6-d476-41c0-ad68-cfa3a2355071

Faulting package full name:

Faulting package-relative application ID:

 

Description

Date: 11/21/2017

Faulting application name: Prepar3D.exe, version: 4.1.7.22841, time stamp: 0x59d67e95

Faulting module name: api.dll, version: 4.1.7.22841, time stamp: 0x59d67f36

Exception code: 0xc0000005

Fault offset: 0x0000000000015601

Faulting process id: 0x2e2c

Faulting application start time: 0x01d362c6a9f12485

Faulting application path: D:\Prepare3DV4\Prepar3D.exe

Faulting module path: D:\Prepare3DV4\api.dll

Report Id: 03b4eeec-d8dd-435e-8fd9-6333bb77b2fa

Faulting package full name:

Faulting package-relative application ID:

 

Description

Date: 11/21/2017

Faulting application name: Prepar3D.exe, version: 4.1.7.22841, time stamp: 0x59d67e95

Faulting module name: api.dll, version: 4.1.7.22841, time stamp: 0x59d67f36

Exception code: 0xc0000005

Fault offset: 0x0000000000015601

Faulting process id: 0x2f10

Faulting application start time: 0x01d361ffd5d428f3

Faulting application path: D:\Prepare3DV4\Prepar3D.exe

Faulting module path: D:\Prepare3DV4\api.dll

Report Id: 7c034cb6-a919-4ccd-9f6e-8461651a8fb6

Faulting package full name:

Faulting package-relative application ID:

 

Source

Prepar3D exe

Summary

Stopped working

Date

‎11/‎26/‎2017 4:00 PM

Status

Report sent

Description

Faulting Application Path:             D:\Prepare3DV4\Prepar3D.exe

Problem signature

Problem Event Name:     APPCRASH

Application Name:          Prepar3D.exe

Application Version:        4.1.7.22841

Application Timestamp:  59d67e95

Fault Module Name:       StackHash_f04d

Fault Module Version:     10.0.15063.608

Fault Module Timestamp:              8274fd8b

Exception Code:              c0000374

Exception Offset:             PCH_35_FROM_ntdll+0x00000000000A5EF4

OS Version:       10.0.15063.2.0.0.768.101

Locale ID:          1033

Additional Information 1:              f04d

Additional Information 2:              f04d669b620c98ba4a740d38bfbad151

Additional Information 3:              dfa9

Additional Information 4:              dfa942613b9b35da78c1996a4c170719

 

Extra information about the problem

Bucket ID:         bd5a8edef405bd159539cecb81fe1d73 (120849805614)

 

 

I believe that recently I read that someone had issue with Drzewiecki Design scenery. I had issue with scenery while installing for first time, but I deleted scenery .cfg and started one by one to eliminate issues. But they weren't Drzewiecki Design scenery. Or for quick on everything, go to Prepar3D Tricks, you will find everything about set-ups and self serve fixes. Perfectly done by Elaine..... 

Thanks cyyz...

I can update now that I resolved the issue. CCleaner to resolve registry issues and update of Nvidia driver. I trust the first step helped resolve whatever the problem was.

 

Benny K

1 hour ago, BK2 said:

Thanks cyyz...

I can update now that I resolved the issue. CCleaner to resolve registry issues and update of Nvidia driver. I trust the first step helped resolve whatever the problem was.

 

Benny K

Most likely it was the new Nvidia drivers, I was having some random windows blue screens while performing my flights and they only disappeared after I updated my Nvidia drivers.

Simbol

3 minutes ago, simbol said:

Most likely it was the new Nvidia drivers, I was having some random windows blue screens while performing my flights and they only disappeared after I updated my Nvidia drivers.

Simbol

I had P3D "stopped working". No blue screen though. In any event, either this or the other, following this actions, I was able to complete a full 9 hours flight with the PMDG 777 (at X4 acceleration) with no event. Great.

BennyK

1 minute ago, BK2 said:

I had P3D "stopped working". No blue screen though. In any event, either this or the other, following this actions, I was able to complete a full 9 hours flight with the PMDG 777 (at X4 acceleration) with no event. Great.

BennyK

Yes, but maybe your hardware is better than mine :), I am using a 980Ti and PD3 is driving it to the extreme! I swear sometimes my water cool PC stars steaming while I use the PMDG NGx.

Any way, good to know you are sorted!

Simbol

This is not over.... It's their, and in fact - nobody knows why and what to do about that, let alone uninstall and reinstall everything.

In the LM P3D forum ( if anybody is interested) please go to:

https://www.prepar3d.com/forum/viewtopic.php?f=6314&t=127661&p=171588#p171588

Thanks

Benny K

Different issues on that link, the last user reported crashes with ai_player.dll which is not the same you had and can be caused by faulty AI models or faulty planes gauges trying to run TCAS funtions.

Are you still having problems?.

Regards 

Simbol 

 

Yes. It did not go away (I only thought it went away) and still randomly crashing. The funny thing about it that you can finish a long flight w/o incident and the next day it will crash on another flight.

BTW, the title of that post is exactly what happens in my system. I also posted over there as Benjamin...

After spending hundreds of $$$ on P3d and add-on's of all kinds - I start considering XP11 (he he ... not funny)

Thanks

Benny K

Edited December 2, 20178 yr by BK
Forgot something I wanted to say.

Crashes can happen for many different reasons.

In your case, the problem seems to be on api.dll, so some third party add-on could be responsible: gauge, plane, camera software, weather software, etc.

Try to update all your add-on's with their latest version, if this doesn't fix the issue them disable all of them and start discarding one by one to find which one could be the culprit.

Best Regards 

Simbol 

 

To add my 2 cents...I just got a CTD whilst flying.  It appears to be ntdll.dll.  I'll update my nVidia driver just in case.  

TNCM (FlyTampa) to TUPJ (TropicalSim), Duke B60 v2, P3dv4 v4.1.7.22841, Active SkyP3Dv4 w/ASCA

System: i5 6600k 3.5GHz, GTX1070, 32GB DDR-4-3200

7 minutes ago, SmokeDiddy said:

To add my 2 cents...I just got a CTD whilst flying.  It appears to be ntdll.dll.  I'll update my nVidia driver just in case.  

TNCM (FlyTampa) to TUPJ (TropicalSim), Duke B60 v2, P3dv4 v4.1.7.22841, Active SkyP3Dv4 w/ASCA

System: i5 6600k 3.5GHz, GTX1070, 32GB DDR-4-3200

Which plane you were using?

S.

1 minute ago, simbol said:

Which plane you were using?

S.

Duke B60 V2

Just now, SmokeDiddy said:

Duke B60 V2

Ok, I had similar problem as well and updating the PMDG to the latest version helped, but it seems it is not the same for you.

Regards,
Simbol

Just now, simbol said:

Ok, I had similar problem as well and updating the PMDG to the latest version helped, but it seems it is not the same for you.

Regards,
Simbol

Thanks for your input tho!!!  Much appreciated.

Robert