Prepar3dv4 CTD

[ssair1]

My new found Prepar3D v4 colleagues! Now, as I’ve stated in my first post, I’m coming from the X-plane world of flight simulation, and in that environment, I do know a little bit about how to diagnose a CTD and hopefully have it fixed. But now with P3D, I’ve just experience my first wave of CTDs: how special 😊. I tried repairing P3D from the Window’s 10 Add/Remove programs function, but to no success. I even dialed done my overclocking, thinking that it may have something to do with stability. What is the next step? I must admit that this problem has occurred only when I’m running FS2CREW for the 737 PDMG. But, I’m totally lost as to what is actually causing the CTDs; Is there a log file? Who can I send it to? LM? Assistance will be greatly appreciated, as you all know how heartbreaking it is when a CTD occurs!

Kind regards,

[skysurfer]

Hi.

I would start searching possible answer and some more info in CTD forum:

https://www.avsim.com/forums/forum/262-crash-to-desktop-ctd-forum/

There is also very well written CTD guide where most of common CTDs are explained. 

 

[simbol]

On 04/12/2017 at 3:19 AM, ssair1 said:

My new found Prepar3D v4 colleagues! Now, as I’ve stated in my first post, I’m coming from the X-plane world of flight simulation, and in that environment, I do know a little bit about how to diagnose a CTD and hopefully have it fixed. But now with P3D, I’ve just experience my first wave of CTDs: how special 😊. I tried repairing P3D from the Window’s 10 Add/Remove programs function, but to no success. I even dialed done my overclocking, thinking that it may have something to do with stability. What is the next step? I must admit that this problem has occurred only when I’m running FS2CREW for the 737 PDMG. But, I’m totally lost as to what is actually causing the CTDs; Is there a log file? Who can I send it to? LM? Assistance will be greatly appreciated, as you all know how heartbreaking it is when a CTD occurs!

Kind regards,

Yes there is a log file, the windows event viewer.

Try to repeat the CTD and post the error from event viewer as this will give us a clue of what it could be.

Regards,

Simbol

[Jim Young]

On 12/3/2017 at 10:34 PM, skysurfer said:

There is also very well written CTD guide where most of common CTDs are explained. 

Guide is currently gone as I accidentally deleted it (and all previous versions).  I have a new version I was trying to upload and I ran into some issues as the system was not working properly and accidentally deleted the old one.  We are trying to restore it and I will post an update to the guide (2018 version) as soon as this issue is fixed.  Apologize for any inconvenience but it should be back up sometime today.

Best regards,

Jim

[Jim Young]

On 12/3/2017 at 10:19 PM, ssair1 said:

My new found Prepar3D v4 colleagues! Now, as I’ve stated in my first post, I’m coming from the X-plane world of flight simulation, and in that environment, I do know a little bit about how to diagnose a CTD and hopefully have it fixed. But now with P3D, I’ve just experience my first wave of CTDs: how special 😊. I tried repairing P3D from the Window’s 10 Add/Remove programs function, but to no success. I even dialed done my overclocking, thinking that it may have something to do with stability. What is the next step? I must admit that this problem has occurred only when I’m running FS2CREW for the 737 PDMG. But, I’m totally lost as to what is actually causing the CTDs; Is there a log file? Who can I send it to? LM? Assistance will be greatly appreciated, as you all know how heartbreaking it is when a CTD occurs!

Kind regards,

New version of the guide has been released.  See pinned topic or click here -