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Screen black on GTN 750

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Recovering from a massive Windows 10 update meltdown, I'm in the process of reinstalling...yeah...everything.

Anyway,

Installed the GTN and I'm getting just a black screen.  The trainer itself when run as a separate app looks fine.

Here is the info from my rxpGtnSimdll.log

18/02/02 14:36:04.417 11784 -    ] # rxpGtnSim64.dll version 2.4.12.0
18/02/02 14:36:04.417 11784 INFO ] 
18/02/02 14:36:05.561 11784 WARN ] unknown version: E:\Installs\Garmin\Trainers\GTN\bin
18/02/02 14:36:05.562 11784 WARN ] GTN Simulator.exe: 4ed1ba2e
18/02/02 14:36:05.564 11784 WARN ] KRNLSIM.DLL: 3a8d5e6f
18/02/02 14:36:05.565 11784 WARN ] IOP_SIM.DLL: d8bf26c7
18/02/02 14:36:05.566 11784 WARN ] IOP_B.DLL: c047101c
18/02/02 14:36:05.567 11784 WARN ] CDP.DLL: 1e508c48
18/02/02 14:36:05.571 11784 WARN ] can't find trainer installer path

 

The reason is obvious (thank goodness for a plain language log we can actually understand, LOL), not sure why it can't find the installer path when I verified twice that it's where it's looking for it.

It mentions an unknown version, whereas when I do the initial install, it comes back and says there is a new garmin trainer version and I don't recall it it let me not choose it...is that where the issue is?

Hope someone has had this issue and since resolved.

Regards,
Steve Dra
Get my paints for MSFS planes at flightsim.to here, and iFly 737s here
Download my FSX, P3D paints at Avsim by clicking here

9Slp0L.jpg 

  • Author

Recovering from a massive Windows 10 update meltdown, I'm in the process of reinstalling...yeah...everything.

Anyway,

Installed the GTN and I'm getting just a black screen.  The trainer itself when run as a separate app looks fine.

Here is the info from my rxpGtnSimdll.log

18/02/02 14:36:04.417 11784 -    ] # rxpGtnSim64.dll version 2.4.12.0
18/02/02 14:36:04.417 11784 INFO ] 
18/02/02 14:36:05.561 11784 WARN ] unknown version: E:\Installs\Garmin\Trainers\GTN\bin
18/02/02 14:36:05.562 11784 WARN ] GTN Simulator.exe: 4ed1ba2e
18/02/02 14:36:05.564 11784 WARN ] KRNLSIM.DLL: 3a8d5e6f
18/02/02 14:36:05.565 11784 WARN ] IOP_SIM.DLL: d8bf26c7
18/02/02 14:36:05.566 11784 WARN ] IOP_B.DLL: c047101c
18/02/02 14:36:05.567 11784 WARN ] CDP.DLL: 1e508c48
18/02/02 14:36:05.571 11784 WARN ] can't find trainer installer path

 

The reason is obvious (thank goodness for a plain language log we can actually understand, LOL), not sure why it can't find the installer path when I verified twice that it's where it's looking for it.

It mentions an unknown version, whereas when I do the initial install, it comes back and says there is a new garmin trainer version and I don't recall it it let me not choose it...is that where the issue is?

Hope someone has had this issue and since resolved.

Regards,
Steve Dra
Get my paints for MSFS planes at flightsim.to here, and iFly 737s here
Download my FSX, P3D paints at Avsim by clicking here

9Slp0L.jpg 

Hi Steve,

I had the black screen symptom - when I tried to use the Garmin Trainer used by the F1 to drive the RXP gauge - fixed it by running the install again and installing the Garmin Trainer that came with the RXP package... Your mileage may vary...

Yep - sometimes Windows Update can make you feel like this - sorry for your troubles...

 

The+Tree+of+Woe+from+Conan+the+Barbarian

 

 

Regards,

Scott

imageproxy.png.c7210bb70e999d98cfd3e77d7

I have been struggling with the "black screen" for over a week now.  Like you, my log file reads virtually the same, see the post, and everything is where it is supposed to be.  I tried to contact support at Reality XP but heard nothing back.  A bit of support would not go amiss.

 

regards

@ColinSigley

please stop cross-posting and take the time to read our answers first

GTN Trainer v6.41.1 has just been released a few days ago and we are working on it.

 

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This topic is now archived and is closed to further replies.

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