dbw1

Totally Frustrated: P3dV4.3 hanging up at start up

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36 hours ago while adding scenery from a large producer we all know and buy from something went strange during the scenery install and the install hung at 99%. 

I left it like that for the better part of an hour thinking something complicated was being done. When the situation didn't progress and I figured it was stalled I rebooted the computer. I have been unable to get P3dV4.3 not to hang up during start since then.

I have spent 6 plus hours - probably closer to 10 - trying everything I can find on several different forums including that of LM. Unsuccessfully.

I am ready to throw in the towel, blow off my 300+ gigs of 4.3 and start again....except...I think due to the fact other people are having the same, similar or related problems with 4.3....I am reluctant to invest the time (it will be weeks) to rebuild 4.3 and may wait till a patch or 4.4 comes out.

Anyone else as frustrated as I am?

Dave

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Can you move all your P3Dv4 Addons from the (addon directory in Documents) to some other directory.  Run P3Dv4 with no addons (Have the Prepar3d v4 Add-ons directory empty).  Then add one by one or few at a time in the Addon directory.  And see which one is hanging up.

Now, I am not saying to uninstall anything.  I am talking about C:\Users\<Your UserName>\Documents\Prepar3D v4 Add-ons directory.

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Hi Skywolf. I've tried that and as I type this am trying again. I moved the folder again out of 4.3 and  ran the delete generated files... Currently trying to start and it's hung up at 96% Generating scenery file indexes.. It's been stopped there for 15 minutes now and I am going to give it more time to see what happens (this time). Thanks for the suggestion though. Most appreciated.

Dave

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If your pc is Overclocked.  Set it to default speed/settings and then try running 4.3.  This is all as a test to find out on what is causing 4.3 to hang

Edited by Skywolf

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May I suggest a complete removal of P3D and a complete new install. There's some inherent problem in your basic installation. I would start over clean. I recommend the Poppet installation threads here and at LMs website. It takes patience, but I think you will wind up with a better installation overall.

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Actually on your downloaded P3D installation zip file.  Did you a md5 checksum check.  There are simple programs to do so.  LM provides their md5.  If by a chance there is some corruption in the files.  The p3d install will not run properly.  

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Have you tried deleting your scenery.cfg file and letting it rebuild?

Also assuming you're talking about Orbx - have you run FTX central and tried migrating again?

Vic

 

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4.3 was running great till loading the last piece of scenery the other night. Honestly for me I think it is the best I have ever seen P3d run. Till then....

My machine is not over clocked. Performance has been fine with the stock settings.

One thing that is interesting my scenery.cft will not rebuild when I rename the existing one (.off) and restart. Also it show as being totally empty - nothing in it. Also, as to type of file - it shows as ".symlink". I'm hoping I am messing with the correct scenery.cfg. No one will ever accuse me of being the sharpest knife in the drawer when it comes to computers....

In the event I do a complete install again could someone point me to reference material how to do an un-install properly? Also, a re-install? I may be inadvertently doing something not the best way and would like to get it totally right the next time.

Many thanks.

Dave

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Dave - the other P3D forum here - Tips n Tricks has an excellent tutorial by Poppet on uninstall/reinstall.

Sorry but it sounds like you are in over your head with the piece by piece debugging steps. I expect you will eventually wind up having to do the reinstall anyway.

First thing I would do is UNINSTALL that last scenery and see if that fixes it.

If not, bite the bullet and follow Poppet's guide and just uninstall and reinstall P3D.

Vic

 

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34 minutes ago, dbw1 said:

4.3 was running great till loading the last piece of scenery the other night. Honestly for me I think it is the best I have ever seen P3d run. Till then....

My machine is not over clocked. Performance has been fine with the stock settings.

One thing that is interesting my scenery.cft will not rebuild when I rename the existing one (.off) and restart. Also it show as being totally empty - nothing in it. Also, as to type of file - it shows as ".symlink". I'm hoping I am messing with the correct scenery.cfg. No one will ever accuse me of being the sharpest knife in the drawer when it comes to computers....

In the event I do a complete install again could someone point me to reference material how to do an un-install properly? Also, a re-install? I may be inadvertently doing something not the best way and would like to get it totally right the next time.

Many thanks.

Dave

Make sure it's the right scenery.cfg file. Maybe it's because I've have so many Sims on my computer over the years but I want to say I've seen more than one lurking around but not being used.  I just had this same thing happen to me a couple days ago and I had to manually remove the last installed scenery.

 

C:\ProgramData\Lockheed Martin\Prepar3D v4\scenery.cfg

Edited by thibodba57

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My was the same way until I removed FSLABS  A320X

Edited by Manny Ortiz

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If you need to reinstall again , buy a 1TB hard drive for back up only and then back up in stages as you install it all over again so that way if the last scenery causes problems you can recover back to 75% or whatever install and go again from there instead of doing the lot.

A back up program compresses my 300g to 120g and takes all of 15-20 minutes. plus saved my butt countless times.

best of luck!

 

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What scenery is it? which caused all these problems.

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Hello @ll,

please note that P3D V4.3 can get into trouble with invalid or simply empty scenery paths. This is a new behavior of the sim, but it is definitely there - the sim crashes when accessing invalid or empty scenery areas - mostly while rebuilding the scenery index.

So before you start a full uninstall and reinstall (which will not cure the problem anyway if it is a broken path in an add-on.xml), make sure that your scenery paths are intact and don't point nowhere.

See this thread where the issue has been tracked down:

Best regards

Edited by Lorby_SI
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7 minutes ago, Lorby_SI said:

Hello @ll,

please note that P3D V4.3 can get into trouble with invalid or simply empty scenery paths. This is a new behavior of the sim, but it is definitely there - the sim crashes when accessing invalid or empty scenery areas - mostly while rebuilding the scenery index.

So before you start a full uninstall and reinstall (which will not cure the problem anyway if it is a broken path in an add-on.xml), make sure that your scenery paths are intact and don't point nowhere.

See this thread where the issue has been tracked down:

Best regards

100% agree with Lorby.  I faced this problem when I was playing around with my addons in the addon directory.  

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It is a big learning curve that never stops..

Just went back to 4.2 for the moment so  i can fly. I'll did into this some more. just running out of time at the moment....

Zmak....Are you talking about an external hd?

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1 hour ago, dbw1 said:

It is a big learning curve that never stops..

Just went back to 4.2 for the moment so  i can fly. I'll did into this some more. just running out of time at the moment....

Zmak....Are you talking about an external hd?

If your mobo is maxed out of connections (to many drives) then external is fine. If you buy a seagate HDD (1TB)  then you get the back up program for free. Very cheap I think around $60? In any case when your up and running you should be backing up regularly. I back up once every few weeks or straight after Ive bought a bunch of software

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Hi:

I kinda had the same issue.

Download scenery config. editor and dry to build you scenery file.

If successful, disable the scenery you just added and see if the sim starts.  Hopefully then you can remove/delete the add-on.

Sorry and good luck!  I know it's frustrating.

 

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Thanks for the support. I took my machine in today to my computer tech who is a big time gamer and we went over it for up to date drivers, any optimizing that could be done etc. First step to figuring this out. many thanks.

Dave

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In your terrain.cfg look for “ORBX FTX-GB custom polys 75 LC167” make sure it only comes up one time,
 

Edited by Chris Bell

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12 minutes ago, Chris Bell said:

In your terrain.cfg look for “ORBX FTX-GB custom polys 75 LC167” make sure it only comes up one time,
 

Chris,

Interesting you point this out...I did a search in my terrain.cfg, and I have 126 entries of " ORBX FTX-GB custom polys 75 LC167". If one were to delete terrain.cfg, will P3D rebuild it on launch? I'd edit out 125 of the 126 entries, but I'd have to renumber everything following, and my terrain.cfg has 1203 entries...not something I would want to manually renumber!

Kind Regards,

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we know :sad:

save it just in case,
delete terrain.cfg, run sim one time, close,
run ftx central, wait 2 min, close,
good to go

if you run Black Marble NG you will need to apply your profile in BMM and refresh your settings in CPanel

Edited by Chris Bell

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5 minutes ago, somiller said:

Chris,

Interesting you point this out...I did a search in my terrain.cfg, and I have 126 entries of " ORBX FTX-GB custom polys 75 LC167". If one were to delete terrain.cfg, will P3D rebuild it on launch? I'd edit out 125 of the 126 entries, but I'd have to renumber everything following, and my terrain.cfg has 1203 entries...not something I would want to manually renumber!

Kind Regards,

If this file is deleted, then P3D should create one by default without Orbx Enteries.

To get the Orbx Enteries, all you have to run is FTX Central and wait few seconds to let it do its thing.

One, I never touch this file period.

These issues happen b/c Orbx wants to do FSX way of doing things and not going outside the sim.  Annoying issues...but seriously do not mess with that file.

Edited by Skywolf

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Chris, and Skywolf,

Thanks for the info. I'll give it a try.

Just did the suggested fix, and that solved the multiple " ORBX FTX-GB custom polys 75 LC167" problem - thanks!

Kind Regards,

Edited by somiller
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not touching the file makes no difference what so ever,
its something in ftx central doing it,
each time you run ftx it rewrites its settings all over and something misses!

we see it often with our customers but we were unable yet able to find the combination of what triggers this in ftx,

the high number of entries found will likely match the times he opened ftx central since it started, we see customer still loading their scenery and around 20-30 compounded entries their sims eventually start giving up,

before they dont even know its happening; just seem like sim is loading slow for no reason,
it creeps up slow as it starts compounding as one open and closed ftx central,

Edited by Chris Bell

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