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Contrail missing from Engine 3

Featured Replies

Hi,

Currently flying over the Atlantic and I have contrails showing for engines 1,2 and 4, but not for engine 3. Not sure if that is a real scenario that could happen but seems unlikely to me. Any thoughts as to why that would/could happen?

Using the 747-8i.

Thanks,

Chris Lezama

Chris Lezama

  • Commercial Member

Can you send us the log.txt file located in the Immersion Manager directory?

Keven Menard 
Technical Director, //42
.

5 hours ago, truthknown said:

Hi,

Currently flying over the Atlantic and I have contrails showing for engines 1,2 and 4, but not for engine 3. Not sure if that is a real scenario that could happen but seems unlikely to me. Any thoughts as to why that would/could happen?

Using the 747-8i.

Thanks,

Chris Lezama

Funny, on a flight from YSSY to KDFW 747-8 I lost the contrails from engine no.4.

Regards Rod 

  • Author
6 hours ago, Keven Menard said:

Can you send us the log.txt file located in the Immersion Manager directory?

Where do I send it?

Chris Lezama

haha i had the exactly the same issue yesterday, missing the contrail on no3 engine on 747-8f. Also, i have noticed that i have short small contrails showing high above the user plane, reinstaling the immersions and percipitfx didn't help 😞

Edited by Johnny19

Ivan Majetic

ROG CROSSHAIR X670E HERO; 7900X3D; NZXT KRAKEN ELITE 360, GIGABYTE RTX 4080; G.SKILL TridentZ NEO RGB DDR5 64 Gb, WD HDD 2TB, SAMSUNG 980PRO, SAMSUNG 970EVO Plus 2x, ALIENWARE 3423DWF

  • Commercial Member
On 10/11/2018 at 11:53 PM, truthknown said:

Where do I send it?

You can send if via our support system on the website.

Keven Menard 
Technical Director, //42
.

On 10/14/2018 at 12:19 AM, Keven Menard said:

You can send if via our support system on the website.

I have the same problem "Contrail missing from engine 3". Are there any solution? Do I need to open a ticket?

Informal

Oskar Speer

 

ESSA UTC +2

瑞典

  • Commercial Member
2 hours ago, Oskar Speer said:

I have the same problem "Contrail missing from engine 3". Are there any solution? Do I need to open a ticket?

Please open a ticket with the log.txt file. Make sure you observe the issue right before sending the log file

Keven Menard 
Technical Director, //42
.

  • Commercial Member

If you disable and re-enable the effect in the Immersion Manager, does it bring back the contrails?

Keven Menard 
Technical Director, //42
.

If you use "Thickness" 1.9 it will work. If you use 2.0 it will not work.

XD31XTSLd_UXy0chQQLeu9aQusBMpg_l1GGrL4lF

Informal

Oskar Speer

 

ESSA UTC +2

瑞典

  • Commercial Member

Have you tried to set it back to 2.0 after changing it to 1.9?

Keven Menard 
Technical Director, //42
.

  • Commercial Member

I just pushed an update to Immersion Manager. After observing the issue again, can you click 5x on the name of the aircraft at the top-left of the Manager to generate a Report file. We added a few things in there to diag the issue. 

It will be on your desktop, if you can send it to me, that would be greatly appreciated!

Keven Menard 
Technical Director, //42
.

14 hours ago, Keven Menard said:

Have you tried to set it back to 2.0 after changing it to 1.9?

Yes. When I do engine 3 contrail are missing.

Edited by Oskar Speer

Informal

Oskar Speer

 

ESSA UTC +2

瑞典

  • Author

Last update worked for me. I have all 4 contrails now.

Thanks!

Chris

Chris Lezama

Archived

This topic is now archived and is closed to further replies.

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