RSomerville

GTN 750 on FSX SE (resolved)

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I am not able to get GTN 750 to load on FSX Steam. I have followed all the instructions and checked everything, which seems ok. All elements seem to be in place, but it does not show up in the aircraft. Please advise.

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Hi,

Let us try to help you.

First things first, have you selected  "Product Files for Flight Simulator X - Steam Edition" in the RXP installer?

Then, have you, like it was suggested during installation, downloaded and installed the Garmin trainer?

Then, do you have the Add-on menu | Reality XP GTN showing up?

If not, please make sure to review the "User's Manual' troubleshooting section (near the end) for details about XML.dll file.

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RXP,

Thanks, I have tried your suggestions, but I still can't get the GTN 750 to load into FSX Steam. Any further guidance?

Richard

 

David,

I was reading your post looking for guidance. I am not able to get my GTN 750 to load on to FSX Steam. I have followed all the instructions and checked everything, which seems ok. All elements seem to be in place, but it does not show up in the aircraft.

Please advise.

Richard Somerville

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I am not David... but can you tell us what you did...

Which aircraft, and how did you install the GTN into that aircraft?

I am sure that someone here can help you..

 

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Hi Richard,

Can you please post the content of your DLL.xml file?

Can you please cross check this discussion too:

 

Edited by RXP

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Thanks for your continuing guidance. I also did look the discussion (ricky1088) and actually sent him a request for guidance, as well.

Here's the content of my DLL.xml file, which is what I hope you mean and looking for:

<?xml version="1.0" encoding="UTF-8"?>
<SimBase.Document version="1,0" Type="Launch">
    <Descr>Launch</Descr>
    <Filename>dll.xml</Filename>
    <Disabled>False</Disabled>
    <Launch.ManualLoad>False</Launch.ManualLoad>
    <Launch.Addon>
        <Name>Addon Manager</Name>
        <Disabled>False</Disabled>
        <ManualLoad>False</ManualLoad>
        <Path>bglmanx.dll</Path>
    </Launch.Addon>
    <Launch.Addon>
        <Name>Object Placement Tool</Name>
        <Disabled>True</Disabled>
        <ManualLoad>False</ManualLoad>
        <Path>..\Microsoft Flight Simulator X SDK\SDK\Mission Creation Kit\object_placement.dll</Path>
    </Launch.Addon>
    <Launch.Addon>
        <Name>Traffic Toolbox</Name>
        <Disabled>True</Disabled>
        <ManualLoad>False</ManualLoad>
        <Path>..\Microsoft Flight Simulator X SDK\SDK\Environment Kit\Traffic Toolbox SDK\traffictoolbox.dll</Path>
    </Launch.Addon>
    <Launch.Addon>
        <Name>Visual Effects Tool</Name>
        <Disabled>True</Disabled>
        <ManualLoad>False</ManualLoad>
        <Path>..\Microsoft Flight Simulator X SDK\SDK\Environment Kit\Special Effects SDK\visualfxtool.dll</Path>
    </Launch.Addon>
    <Launch.Addon>
        <Name>A2A Feel</Name>
        <Disabled>False</Disabled>
        <Path>Modules\A2A_Feel.dll</Path>
        <DllStartName>module_init</DllStartName>
        <DllStopName>module_deinit</DllStopName>
    </Launch.Addon>
    <Launch.Addon>
        <Name>AccuFeelMenu</Name>
        <Disabled>False</Disabled>
        <ManualLoad>False</ManualLoad>
        <Path>Modules\AccuFeelMenu.dll</Path>
    </Launch.Addon>
    <Launch.Addon>
        <Name>A2A Service</Name>
        <Disabled>False</Disabled>
        <Path>A2A\Shared\A2A_Service.dll</Path>
        <DllStartName>module_init</DllStartName>
        <DllStopName>module_deinit</DllStopName>
    </Launch.Addon>
    <Launch.Addon>
        <Name>CMeteoXml</Name>
        <Disabled>False</Disabled>
        <Path>.\CMeteoXml.dll</Path>
    </Launch.Addon>
    <Launch.Addon>
        <Name>Falcon7xFMS</Name>
        <Disabled>False</Disabled>
        <Path>SimObjects\Airplanes\Wilco_Dassault_Falcon_7X\panel\Falcon7xFMS.dll</Path>
        <DllStartName>module_init</DllStartName>
        <DllStopName>module_deinit</DllStopName>
    </Launch.Addon>
    <Launch.Addon>
        <Name>Carenavigraph</Name>
        <Disabled>False</Disabled>
        <Path>.\Carenavigraph.dll</Path>
    </Launch.Addon>
    <Launch.Addon>
        <Name>FSUIPC 4</Name>
        <Disabled>False</Disabled>
        <Path>Modules\FSUIPC4.dll</Path>
    </Launch.Addon>
    <Launch.Addon>
        <Name>ObjectFlow</Name>
        <Disabled>False</Disabled>
        <ManualLoad>False</ManualLoad>
        <Path>C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\ORBX\FTX_AU\FTXAA_ORBXLIBS\Scenery\ObjectFlow.dll</Path>
    </Launch.Addon>
    <Launch.Addon>
        <Name>WebSimXML</Name>
        <Disabled>False</Disabled>
        <Path>.\WebSimBrowser\2.1\32\WebSimXML.dll</Path>
    </Launch.Addon>
    <Launch.Addon>
        <Name>Navigraph Simlink</Name>
        <Disabled>False</Disabled>
        <Path>Gauges\NavigraphSimlink.dll</Path>
    </Launch.Addon>
    <Launch.Addon>
        <Name>Reality XP GTN Menu</Name>
        <Disabled>False</Disabled>
        <ManualLoad>False</ManualLoad>
        <Path>C:\Program Files (x86)\Reality XP\GTN Simulation\FltSim\32\rxpGTN_menu.dll</Path>
    </Launch.Addon>
</SimBase.Document>

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On 12/4/2018 at 2:49 PM, RXP said:

Then, do you have the Add-on menu | Reality XP GTN showing up?

 

On 12/10/2018 at 12:36 PM, RSomerville said:

but I still can't get the GTN 750 to load into FSX Steam. Any further guidance?

Hi, thank you for the DLL, it seems to be in order.

  • Can you confirm my question posted earlier though as well?
  • Can you please post the content of the RXP log files if any (see User's Manual for file/path)?
  • Can you please detail what do you mean with "can't get the GTN to load?"

 

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Thanks again for your guidance,

To answer your first question, I DO NOT have the Add-on menu | Reality XP GTN showing up in Steam aircraft. What I mean by "can't get the GTN to load" is that it does not load into FSX Steam. I have even tried to install it as the "Administrator" and that does not work. I click on the FSX Steam option in the installation and go thru the whole process. At the end, it tells me "Installation Succeed". Also have the Trainer installed. Still, it does not show up in FSX Steam when I start up the sim.

I also have your product on my FSX "boxed" version and it installed without any problems and works fine.

Here's the content of my RXP log files, which is what I hope you mean and looking for:

18/12/12 02:14:57.217 00992 -    ] # rxpGtnSim32.dll version 2.5.8.0
18/12/12 02:14:57.216 00992 INFO ] 

18/12/12 02:14:56.678 00992 -    ] # rxpGTN.DLL version 2.5.8.0
18/12/12 02:14:56.678 00992 INFO ] 

18/12/09 20:55:38.636 44252 -    ] # rxpGTN_menu.dll version 2.5.8.0
18/12/09 20:55:38.671 44252 INFO ] edit panel: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\SimObjects\Airplanes\Carenado

18/12/12 02:14:57.217 00992 -    ] # rxpGtnSim32.dll version 2.5.8.0
18/12/12 02:14:57.216 00992 INFO ] 
18/12/12 02:14:57.217 00992 -    ] # rxpGtnSim32.dll version 2.5.8.0
18/12/12 02:14:57.216 00992 INFO ] 

18/12/09 20:55:38.636 44252 -    ] # rxpGTN_menu.dll version 2.5.8.0
18/12/09 20:55:38.671 44252 INFO ] edit panel: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\SimObjects\Airplanes\Carenado D18S\panel\panel.cfg
18/12/09 20:55:38.636 44252 -    ] # rxpGTN_menu.dll version 2.5.8.0
18/12/09 20:55:38.671 44252 INFO ] edit panel: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\SimObjects\Airplanes\Carenado 

18/12/12 02:14:56.678 00992 -    ] # rxpGTN.DLL version 2.5.8.0
18/12/12 02:14:56.678 00992 INFO ] 
18/12/12 02:14:56.678 00992 -    ] # rxpGTN.DLL version 2.5.8.0
18/12/12 02:14:56.678 00992 INFO ] 

18/12/12 02:14:56.678 00992 -    ] # rxpGTN.DLL version 2.5.8.0
18/12/12 02:14:56.678 00992 INFO ] 
18/12/09 20:55:38.636 44252 -    ] # rxpGTN_menu.dll version 2.5.8.0
18/12/09 20:55:38.671 44252 INFO ] edit panel: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\SimObjects\Airplanes\Carenado

18/12/12 02:14:57.217 00992 -    ] # rxpGtnSim32.dll version 2.5.8.0
18/12/12 02:14:57.216 00992 INFO ] 

Also, while I have your attention, when I purchased your GTN 750/650 product on Nov. 23. I was unable to utilize the 30% off coupon as I was unfamiliar how to do so correctly. Now I see that the offer has been extended to Dec.15th - (30% OFF for all editions of Offer Extended to Dec 15, 2018!)

Could I please get a refund of the difference for the 30% discount? Here's is my info, as follows.

Order Number: 1421965
Nov 24 2:22:17 PM 2018
Vendor: RealityXP 
Quantity Product
RealityXP Garmin GTN 750 (FltSim)
Total: $49.95

Thank you, Richard

 

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On 12/12/2018 at 2:02 PM, RSomerville said:

I DO NOT have the Add-on menu | Reality XP GTN showing up in Steam aircraft.

On 12/12/2018 at 2:02 PM, RSomerville said:

18/12/09 20:55:38.636 44252 -    ] # rxpGTN_menu.dll version 2.5.8.0
18/12/09 20:55:38.671 44252 INFO ] edit panel: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\SimObjects\Airplanes\Carenado D18S\panel\panel.cfg

Hi,

The log shows you are interacting with the "Add-on menu | Reality XP GTN"

It also shows you are using it when the Carenado D18S aircraft is loaded isn't it?

If so, can you please detail what exactly do you mean with "I DO NOT have the Add-on menu" ?  (because obviously the log says you do)

 

On 12/12/2018 at 2:02 PM, RSomerville said:

What I mean by "can't get the GTN to load" is that it does not load into FSX Steam.

What would you expecting otherwise if it loaded into FSX Steam?

Please note: the GTN gauge won't magically appear in FSX Steam whenever you load any aircraft. You may configure any aircraft panel with the GTN using the add-on menu Panel Assistant first, or use a pre-configured aircraft.

I'd suggest you first read the User's Manual Getting Started chapter about the panel assistant and the settings panel once we're sorted out your question about the add-on menu above.

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Thanks again for your guidance,

 

Everything I said in my previous statement on Dec. 12th still stands. I do not know how to state it more clearly. Also, I have the manual many times and my problem continues.

"To answer your first question, I DO NOT have the Add-on menu | Reality XP GTN showing up in Steam aircraft. What I mean by "can't get the GTN to load" is that it does not load into FSX Steam. I have even tried to install it as the "Administrator" and that does not work. I click on the FSX Steam option in the installation and go thru the whole process. At the end, it tells me "Installation Succeed". Also have the Trainer installed. Still, it does not show up in FSX Steam when I start up the sim.

I also have your product on my FSX "boxed" version and it installed without any problems and works fine."

Nothing has changed from that statement above. But, let me clarify. Obviously, in all my FSX Steam aircraft I have an "Add-ons in the menu. BUT, Reality XP GTN IS NOT there, it is not present.

What I do not understand is that when I installed it into the boxed FSX, it went very easily, without any problems on all aircraft. However, with FSX Steam it WILL NOT install, even though I can see it under Steam/SteamApps/Common/FSX.

I use FSX Steam most frequently because I have more invested in it rather than FSX. So, it is very disappointing that I cannot get it installed and working in FSX Steam. If I have not stated all this clearly I do not know what else to do.

Thank you, Richard

 

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Hi,

This is becoming clearer, thank you. It has eluded me you were using BOTH FSX and FSX-SE. Now I understand why you do have entries in the rxpGTN_menu.dll.log file, these were certainly when you've used the menu in FSX.

Now you know the product is working fine in FSX, so this leads to a configuration issue on your system and your simulator, and the only reason there would be no menu in any FltSim (but FS9) is a problem with SimConnect.

The most probable reasons of a SimConnect problem are:

  1. You have not installed, or it failed to install, SimConnect for FSX-SP2 at least.
  2. The DLL.xml file is not referencing the 'add-on' (rxpGTN_menu.dll) or has it set to 'disabled' (Prior FSX to P3D2)

 

Q: Can you please cross-check the RXP GTN User's Manual Troubleshooting chapter for guidance regarding the DLL.xml file and FSX-SE? (this includes installing the SimConnect FSX-SP2, the file locations...)

Then please report back anything you may relate between the explanations and the actual files on your system.

Q: Are you sure the DLL.xml file you've posted above is the one FSX-SE is using and not the one FSX is using?

Q: What is the full path to this DLL.xml file?
 

In addition, please note the version you are using is 2.5.8, the latest is 2.5.10 and I'd suggest you use the latest version as well.

Edited by RXP

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Thanks again for your guidance,

The following section for FSX Steam appears to be missing in my system.  DLL.xml file above may have been for the boxed FSX system.

-<Launch.Addon>

<Name>Reality XP GTN Menu</Name>

<Disabled>False</Disabled>

<ManualLoad>False</ManualLoad>

<Path>C:\Program Files (x86)\Reality XP\GTN Simulation\FltSim\32\rxpGTN_menu.dll</Path>

I am not very knowledgeable about this level of technical expertise. I am trying to follow your guidance and what I read in the manual.

I looked for the SimConnect matter in the system the other day and it seems okay. I followed the location path in the manual for FSX Steam and it seems the same to me.

C:\Program Files (x86)\Steam\SteamApps\common\FSX\SDK\Core Utilities Kit\SimConnect SDK\LegacyInterfaces\FSX-XPACK

This is all getting confusing for me. As I said, it was so easy to install your system into the boxed FSX. What could be the problem getting it into FSX Steam?

Thank you, Richard

 

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1 hour ago, RSomerville said:

The following section for FSX Steam appears to be missing in my system

Congratulations! You've found the problem on your system!

Just to cover the basics: have you also selected FSX-SE in addition to FSX in the RXP GTN software installer?

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So it seems the installer didn't succeeded in modifying the DLL.xml for you. Hopefully you have all the necessary information now: exit FSX-SE, open the FSX-SE DLL.xml file in notepad.exe, then copy/paste the missing section right after the last one, save and check whether the menu appears when you run FSX-SE.

Also, please make sure you do have the rxpGTN.dll file in the 'Gauges' folder in case the gauge file failed to be copied as well.

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Thanks, okay I did the copy/paste of the missing section right after the last one, saved it and checked it and it did appear in the Add-ons menu with Reality XP GTN when I run FSX-SE.

I did see the rxpGTN.dll file in the FSX-SE 'Gauges' folder.  However, in the aircraft, the Reality XP GPS system is not there (in the Instrument Panels Views menu), like in the boxed FSX version. How do I get to appear and work in the aircraft?

Thanks,

Richard

 

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We're making progress!

Alright, now that you have the menu, can you select the menu "Configure Aircraft..." and then add a GTN to the aircraft? Is this what you've done? If so and there is no change in the panel, can you please post the content of the rxpGTN_menu.dll.log file?

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Thanks, I did select the menu "Configure Aircraft..." and then tried to add GTN to the aircraft. But, still no Reality XP GPS system (gauge) in the Instrument Panels Views menu.

I was not able to open the rxpGTN_menu.dll.log file. But, I did copy what I could open, here below. I hope this provides a clue as to what you are looking for.

<?xml version="1.0" encoding="UTF-8"?>

-<SimBase.Document id="add-on" version="3,3" Type="AddOnXml">

<AddOn.Name>Reality XP GTN</AddOn.Name>

<AddOn.Description>Legendary Gauges Redefined</AddOn.Description>


-<AddOn.Component>

<Category>DLL</Category>

<Name>Reality XP GTN Menu</Name>

<Path>C:\Program Files (x86)\Reality XP\GTN Simulation\FltSim\64\rxpGTN_menu.dll</Path>

</AddOn.Component>


-<AddOn.Component>

<Category>Gauges</Category>

<Name>Reality XP GTN Gauge</Name>

<Path>C:\Program Files (x86)\Reality XP\GTN Simulation\FltSim\64</Path>

</AddOn.Component>

</SimBase.Document>

As I keep saying, all this was so easy to install your system into my boxed FSX version. What could be the problem getting it to work in FSX Steam?

Thank you, Richard

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I just noticed something about the "Configure Aircraft..." window. In the "Review" window where the modications are shown, it shows Reality XP GTN Unit 1 (managed) item, below are two items for rxpGTN GTN_750_1. There is one with a "-" sign in front of it, and one a "+" sign in front of it. I am not able to change or remove either one. See below. 

In my boxed FSX version, it does not appear like this. Is the problem and how can I fix this?

GetAttachmentThumbnail?id=AQMkADAwATExADlhNy00YzQwLWY1ZGYtMDACLTAwCgBGAAAD7cVvt83jOUSUxeBzpdZjzgcAjI2ogr6ISkGLe7HW65bWoQAAAgEMAAAA%2BROXn7gKXEKIrY5%2B51lEPgABoti63gAAAAESABAA2bwKjaM6I0Kv4qy3bO2Btg%3D%3D&thumbnailType=2&owa=outlook.live.com&scriptVer=2018121703.02&isc=1&X-OWA-CANARY=HImBk1gr8kyR3IqdJtA47HB4Ad4waNYYB04Ghp4zGu9fvsRTUNVi7lYFn8ViPNc8OgHq0VIgqCE.&token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjA2MDBGOUY2NzQ2MjA3MzdFNzM0MDRFMjg3QzQ1QTgxOENCN0NFQjgiLCJ4NXQiOiJCZ0Q1OW5SaUJ6Zm5OQVRpaDhSYWdZeTN6cmciLCJ0eXAiOiJKV1QifQ.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.HBiTeo34UYwtmprJNr-J1KeGOCV3dmPiE-EJStK98PX0LgPsuCnz0Y8QXXbGJ-ePikLXFiTU5MCBFnacL8OYVZ32STmhhznfkY0B6CxVx6tU59_K8J7SSOBiT6eKcjMY4dYYUGWGl8sX1w8qxG2pEvm7-CisAJI1EWsE0UBAww1ku5mNjzi5whmQjORwlcL86B_upqWC-Oonm5fir7KhN6SV9P_AqeSHW6v_ySdQR9IV0sFsJ_KrWbb41gyPQBLKxEcJQUssyfGXmbLcsMRYWKKdHIqK4inBtbMskccl-oBLzQCU-0GKcNmqvhG9f02jmrK_I0OQx-k5_3xyyKSn6Q&animation=true

Thank you, Richard

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Great, now you're displaying the panel assistant, which also means the menu issue is resolved!

What this shows is that you are replacing the existing gauge with the same gauge, that is you're re-configuring the popup window with a GTN 750 exactly the same way.

Now, when you 'accept', what does it do?

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Thanks again,

The picture above shows the way this process came out. I do not think I selected to "replace the existing gauge with the same gauge" that I am aware of.  I selected one "Pop up" window as the option. When the "Accept" page came up, the picture above is what showed up.

When I "accept" as I said before " there is still no Reality XP GPS system gauge in the Instrument Panels Views menu." Please advise how to get all this to work correctly.

None of this happens in my boxed FSX version. As I keep saying, the boxed FSX version installed easily and all subsequent steps went very well without problems. I don't know if is me or the FSX Steam, but lots of problems with the Steam version.

Thanks, Richard

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PS

I think I may understand what you mean by, "replace the existing gauge with the same gauge". I tried another aircraft from scratch and selected the one "Pop up" window as the option. Still, no Reality XP GPS system gauge appeared in the Instrument Panels Views menu. So, I went back to the menu "Configure Aircraft..." to try again. This time when I got to the "accept" page the same setup was there as in the picture above.

Still either way, when I "accept" as I said before " there is still no Reality XP GPS system gauge in the Instrument Panels Views menu."

Please advise how to get all this to work correctly.

Thanks, Richard

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1 hour ago, RSomerville said:

Still either way, when I "accept" as I said before " there is still no Reality XP GPS system gauge in the Instrument Panels Views menu."

Hi,

This most likely indicate there is a file/folder access right problem preventing the assistant to make modifications to the panel.cfg file.

This is a question of 'file/folder access rights'/'security' and this is something only you can change on your own system for a reason: file access security is there to prevent applications and users to access files they ought not to change.

Our assistant is supposed to workaround this limitation usually, provided you, the user (in the sense of windows logon user), have the rights to 'write' the files. When and if needed, the assistant will request permission and you have to manually grant access, otherwise, the only workaround is you manage your file credentials at the file/folder level.

You might want therefore to review, starting from the 'aircraft' folder up, cross check each of these whether your user account (windows logon account) has at least list and write access rights.

You may want to also just 'add' your user account to the root FSX-SE installation folder with full access rights?

 

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Sir,

As I have said before, I am somewhat limited in my computer system technical knowledge and skills. I think you have hit my limit. Everything you presented in your last message is way beyond my understanding: 

"This is a question of 'file/folder access rights'/'security' and this is something only you can change on your own system for a reason...

Our assistant is supposed to workaround this limitation usually, provided you, the user (in the sense of windows logon user), have the rights to 'write' the files. When and if needed, the assistant will request permission and you have to manually grant access, otherwise, the only workaround is you manage your file credentials at the file/folder level.

You might want therefore to review, starting from the 'aircraft' folder up, cross check each of these whether your user account (windows logon account) has at least list and write access rights.

You may want to also just 'add' your user account to the root FSX-SE installation folder with full access rights?"

I have tried to determine how to do these things, but I have no idea how to achieve any of this. As your customer, I do not believe I should have to do all this to make your program work. As I have stated repeatedly, "None of this happened in my boxed FSX version. The boxed FSX version installed easily and all subsequent steps went very well without problems. I don't know if is me or the FSX Steam, but lots of problems with the Steam version."

Please, I need a clear and simple solution to this issue or I will have to seek a refund for this product, which I gave to myself as a Christmas present for my flight sim hobby.

Waiting for a simple solution.

Thanks, Richard

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10 minutes ago, RSomerville said:

I have tried to determine how to do these things, but I have no idea how to achieve any of this. As your customer, I do not believe I should have to do all this to make your program work

You are perfectly right and I understand you. However, please understand the issue you are having is not related to RXP product. I'll try to give an example of what it is happening on your system, but using 'cars' reference.

You've tried to put your new radio system in your Chevy. It was straightforward to install and plug: there is an opening on the dashboard that give you access to the wiring.

Now, you've tried to put your new radio system in your Dodge. However, there is problem: the opening leads to a trap with a door which opening command is your fingerprint, as it was registered when you've purchased your Dodge. There is nothing the radio system vendor can do until, you grant access to the wires in using your thumb print to open the trap.

In this example, the Chevy is your FSX, the Dodge is your FSX-SE, the radio system is well, everyone guessed, RXP software.

I'm 100% in agreement this is not our customer's business to mess with the wires, but it is our customer's business to open any trap which only them can open.

The root issue there in fact, is just learning the operating system you are using for your daily simmer tasks, non withstanding any other computer related tasks. Operating systems like Windows have a fine grained system of access rights to files, applications, folders, drives, drivers, registry etc... You'd normally wouldn't have to learn much about this but the basics, but in your case, mostly because both FSX and FSX-SE default install into Windows 'protected' folders, you have to raise your awareness of such concerns and learn how to deal with it. Otherwise, you might just simply opt to install your simulators in non-protected folders of your choosing instead of the defaults.

Some links to get started:

https://www.uwec.edu/kb/article/drives-establishing-windows-file-and-folder-level-permissions/

https://www.dell.com/support/article/ca/en/cadhs1/sln156352/understanding-file-and-folder-permissions-in-windows?lang=en
 

Edited by RXP

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