February 18, 20197 yr Hello, I submitted a support last February 6th (activation issue after updated windows then got back to previous version). What is the reasonable waiting time for their support, being specified that their site three days of delay ? Regards Edited February 18, 20197 yr by sam1304
February 18, 20197 yr It may take longer than the three days mentioned. However, they will respond and my suggestion from experience would be not to push by opening another ticket as this will kick you backwards in the queue. Hans
February 20, 20197 yr Author Two weeks still no answer. Queue must be very long ! Edited February 20, 20197 yr by sam1304
February 20, 20197 yr Or the support team rather short. I had my frustrations with them but eventually it was sorted out. Hans
February 21, 20197 yr Author Cameron solved the problem last night. I admit that the simmer is as passionate as it is impatient.
February 21, 20197 yr 1 minute ago, sam1304 said: Cameron solved the problem last night. I admit that the simmer is as passionate as it is impatient. I really had to laugh about this one as it reminded me of my lengthy discussions here with Cameron. I believe he should be happy that his customers are passionate even if this makes them impatient at times. 😂 Hans
March 8, 20197 yr Hello all: Just bought the Saab 340 from X Aviation. Installer files only no plane. Went to fly in X plane and no plane in the directory. I e-mailed them about it.Pretty pricey for installer files@$&***#!!!!!.
March 9, 20197 yr Got it all figured out. This plane is so so, could be much better..I'll take the Carenado model when they put a hybrid altimeter in it.
March 9, 20197 yr Hopefully it'll get a makeover soon - getting a bit long in the tooth for xp 11.30.
March 9, 20197 yr Commercial Member 20 hours ago, Paul Deluca said: Got it all figured out. This plane is so so, could be much better..I'll take the Carenado model when they put a hybrid altimeter in it. Given that it's over 5 years old, was originally getting made when X-Plane 10 wasn't even out, and is still getting compared to todays add ons, I'd say that's not too bad. But @olderndirt is right. It IS getting a V2 makeover, as well as a rather large, free update.
March 10, 20197 yr Thanks Goran This plane needs major work.Press buttons on the ap, and they don't shut off. Disconnect the ap , and the alarm will not shut off. Altitude alert tone sounds half dead. lol!!! Thanks for the support Older!!!
March 10, 20197 yr Commercial Member 12 minutes ago, Paul Deluca said: Thanks Goran This plane needs major work.Press buttons on the ap, and they don't shut off. Disconnect the ap , and the alarm will not shut off. Altitude alert tone sounds half dead. lol!!! Thanks for the support Older!!! Red button on the yoke silences the AP warning
March 10, 20197 yr Thanks for the info Goran!!.Looking forward to an overhaul with this plane. I thought the plane was younger. you told me something i did not know again, many thanks!!!!!
March 10, 20197 yr 1 hour ago, GoranM said: Given that it's over 5 years old, was originally getting made when X-Plane 10 wasn't even out, and is still getting compared to todays add ons, I'd say that's not too bad. But @olderndirt is right. It IS getting a V2 makeover, as well as a rather large, free update. Well that's welcome info.
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