BSOD p3d v4.5

[hamidsensor 0]

hello .

I had recently 5-10 times bsod crash ''ONLY IN Prepar3d v4.5''  after 5-10 min.

 

this is my rig :

asus maximus x code z370

core i7 8700k 4.7ghz with watercooling

g-skill trident z 32gb 3200 mhz

gtx 1080 ti gigabyte aorus extreme oc

samsung ssd 860 evo 500gb for p3d 

samsung ssd 960 250 gb for windows 10

 

I am use a new fresh windows 10 pro build 1809 with the latest update ( this is my 4th windows change after this issue!).

 

Also I reverted any oc from my system even xmp profile! I tried many hardware stress test for this reason and I ''didnt see'' any problem or overheated and freezes :

 

1- prime 95 : 45 min heavy cpu strees test ok passed

..................

2- aid 64 : 30 min full strees test (memory , gpu, cpu,ssd, hdd,...) ok passed

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3- 3dmark firestrike 4k ultra    ok passed

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4- intel extreme ultility benchmark and strees tool       ok passed

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5- playing heavy videogames in  ultra 2k such as (battlefield 5, assassins creed odyssey , metro last light ,....) no problem at all

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6- run windows 10 memtest passed without any problem error.

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7- run windows 10 sfc check             ok passed

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8- run hd tune for all disks health       ok passed

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9- Run furmark gpu stress tool for 45 min         ok passed

...........................

 

everything from other programs is ok and it happend just for prepar3d simulator !!!

 

I updated all of my hardware driver with driver boost tool such as ( bluetooth , wifi, intel, bios, display adapter,...) didnt change anything .

also

I installed latest nvidia driver (430.85) and didnt change .

..........................................................................................................

bsod log from blue screen view :

==================================================

Filename : ntoskrnl.exe

Address In Stack : ntoskrnl.exe+88d92d

From Address : fffff806`76cb2000

To Address : fffff806`77723000

Size : 0x00a71000

Time Stamp : 0x99c0087b

Time String : 9/28/2051 12:02:11 PM

Product Name : Microsoft® Windows® Operating System

File Description : NT Kernel & System

File Version : 10.0.17763.504 (WinBuild.160101.0800)

Company : Microsoft Corporation

Full Path : C:\Windows\system32\ntoskrnl.exe

=================================================

 

this is my bsod log from whocrash :

 

On Tue 5/28/2019 6:54:01 PM your computer crashed or a problem was reported

crash dump file: C:\Windows\Minidump\052819-134750-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x1B3EF0) 

Bugcheck code: 0xEF (0xFFFFCC04A5073440, 0x0, 0x0, 0x0)

Error: CRITICAL_PROCESS_DIED

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that a critical system process died. 

There is a possibility this problem was caused by a virus or other malware. 

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 

 

On Tue 5/28/2019 6:54:01 PM your computer crashed or a problem was reported

crash dump file: C:\Windows\MEMORY.DMP

This was probably caused by the following module: ntdll.sys (ntdll!RtlLookupFunctionEntry+0x118) 

Bugcheck code: 0xEF (0xFFFFCC04A5073440, 0x0, 0x0, 0x0)

Error: CRITICAL_PROCESS_DIED

Bug check description: This indicates that a critical system process died. 

There is a possibility this problem was caused by a virus or other malware. 

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys . 

Google query: ntdll.sys CRITICAL_PROCESS_DIED

...........................................................................................

this is app crash view before bsod happen :

Process File : Prepar3D.exe

Event Name : Stopped working

Event Time : 5/28/2019 6:47:06 PM

User Name : All Users

Exception Code : 0xc0020001

Exception Code Description: The string binding is invalid.

 

Exception Offset : 0x00039129

Fault Module Name : KERNELBASE.dll

Fault Module Version: 10.0.17763.475

Process Path : D:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe

Report File Size : 40,064

Report File Path : C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\AppCrash_Prepar3D.exe_ddb8a1ecbccf6749e8db560b6d859b479e92a75_1d3b734a_168d1e4a\Report.wer

.............................................................................................

also today I change my windows 10 and after that just install p3d v4.5 and tested again. but unfortunately problem didnt change .

 

please help me this is really annoying issue 

 

thanks for help.

[troyboy66 66]

We have similar system. A couple things you can try:

• BSOD
• Also, do you have the latest system BIOS for your MOBO directly from ASUS: https://www.asus.com/Motherboards/ROG-MAXIMUS-X-CODE/HelpDesk_Download/
• Is P3D on a separate drive? If so, can you install it to another to see if issue follows?

[hamidsensor 0]

yes . I updated bios yesterday.

p3d installed in a ssd from windows. today I change my windows and change install that to other ssd . but not resolve 

[hamidsensor 0]

12 minutes ago, troyboy66 said:

We have similar system. A couple things you can try:

• BSOD
• Also, do you have the latest system BIOS for your MOBO directly from ASUS: https://www.asus.com/Motherboards/ROG-MAXIMUS-X-CODE/HelpDesk_Download/
• Is P3D on a separate drive? If so, can you install it to another to see if issue follows?

yes . I updated bios yesterday.

p3d installed in a ssd from windows. today I change my windows and change install that to other ssd . but not resolve 

[188AHC 2,138]

Have you researched these problems in both the Avsim CTD guide and the Prepar3d guide? 

[hamidsensor 0]

10 hours ago, 188AHC said:

Have you researched these problems in both the Avsim CTD guide and the Prepar3d guide? 

I had research about p3d bsod descreption guide and read that . but didnt helpful for me .

Any new guide for ctd and bsod to add this forum?  

Edited May 31, 2019 by hamidsensor

[hamidsensor 0]

guys , Is that version 1809 (windows 10) stable for p3d v4.5 ?

I think bsod might be for version of my windows..

 

[troyboy66 66]

7 hours ago, hamidsensor said:

guys , Is that version 1809 (windows 10) stable for p3d v4.5 ?

I think bsod might be for version of my windows..

 

I also have version 1809 (Win 10 Pro) and no problems here.

By chance, did you run P3Dv4.5 as a fresh install without ad-dons and without tweaking anything?

 

[hamidsensor 0]

1 hour ago, troyboy66 said:

I also have version 1809 (Win 10 Pro) and no problems here.

By chance, did you run P3Dv4.5 as a fresh install without ad-dons and without tweaking anything?

 

yes dude . I tried that yesterday after install new windows. didnt change. 

This is really strange issue. Im use p3d for 4 years and really didnt see like this issue this annoying issue.

[Jim Young 2,356]

On 5/31/2019 at 4:22 AM, hamidsensor said:

I had research about p3d bsod descreption guide and read that . but didnt helpful for me .

Any new guide for ctd and bsod to add this forum?  

The AVSIM CTD Guide has a link to download Blue Screen View.  Run that program and follow the instructions in the guide.  A BSOD is hardware related.  Bluescreen View will tell you where and what file was involved in causing the BSOD.  You posted the errors you received from another program but think Blue Screen View is better. 

Did you following the guidance at the following link - https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0xef--critical-process-died?  They have a lot of troubleshooting tips.  It appears to be a Windows 10 problem and Windows may not be properly installed.  Make sure Windows10 is up to date.