September 22, 20196 yr Hi, when I launch the Active Sky 4 program I get this error: "A critical error has occurred in this application. Further program is not possible".Do you have any idea what kind of mistake could it be? Has anyone encountered the same error?Yesterday the program worked correctly, but today this error.Use Prepr3D 4.5Thanks.
September 22, 20196 yr FYI, Posting the same message on two different AVSIM forums is considered a no-no and can get you warned then banned for repeats. Edited September 22, 20196 yr by airernie
September 22, 20196 yr 33 minutes ago, gianmarcoragazzoni said: Hi, when I launch the Active Sky 4 program I get this error: "A critical error has occurred in this application. Further program is not possible".Do you have any idea what kind of mistake could it be? Has anyone encountered the same error?Yesterday the program worked correctly, but today this error.Use Prepr3D 4.5Thanks. Re install the latest update, and that will fix it System: MSFS2024, ASUS Rog Stryx Z790-A, Intel i9-14900KF, Asus ROG Ryujin III 360 , Asus Hyperion Case,Rog Stryx 4090 OC, Samsung 970 EVO M.2 SSD, 1Tb Samsung 860 EVO SSD,64Gb G Skill Memory, Asus Aura 1200W Gold PSU,Win 11 ,LG C4 48" 4K OLED Screen., Airbus TCA Full Kit, Stream Deck XL. WinWing FCU, EFIS, MCDU
September 22, 20196 yr The same thing happened to me about 3 weeks ago. I finally went into Windows anti virus and checked the history. it had flagged active sky as a Trojan and once I made an exception all was good. Like ZKOKQ said try the update first.
September 22, 20196 yr Author 59 minutes ago, airernie said: FYI, Posting the same message on two different AVSIM forums is considered a no-no and can get you warned then banned for repeats. Sorry for my bad. 35 minutes ago, ZKOKQ said: Re install the latest update, and that will fix it I try your solution.
September 22, 20196 yr It's most likely a Windows Defender issue, I have had the same problem. Check you quarantined files and allow the AS_P3Dv4.exe in the virus scanning Defender settings.
September 23, 20196 yr Hello, We would be happy to assist you if you cannot resolve the issue, please log onto the HiFi support portal (http://support.hifitechinc.com) and log a support ticket, be sure to copy the URL from this forum post and include it in the ticket request. Please include most recent session logs, with Active Sky (only) running press the "Logs" button and save the AS_Log_Export.txt and attach to your ticket request. The support site requires a separate login from the forum. Please note that you cannot login with your forum credentials, you will have to create a new account. Thank you. \Robert Hamlich/
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