Hello, I have UGC 1.9 and was using it with P3D V4 with no problems before the new update but it does not work with P3D V5.  I I have completely uninstalled it, removed all old folders and reinstalled it but nothing happens.  No menu in the add on menu and no indexing airports when I start up P3D V5.  Please help! 

Did the UGCX installer auto-detect the correct location of P3D V5 when you selected the P3D V5 install option?

Is UGCX on your DLL.xml for P3D v5?

 

Did you install P3D v5 in a weird way?  

Same issue here, but also RAAS Pro won't load. Other entries in the dll.xml file load properly.

Try to go to the folder:

C:\Users\<Your username>\AppData\Roaming\Ultimate Ground Crew X\

If you see the Ultimate Ground Crew X.LOG file there, delete it.

Run P3Dv5

Go back to that directory to see if the LOG file is being regenerated, if not, then something went wrong loading UGCX module.

Try sending your dll.xml file to check it out.

and check you have the "Ultimate Ground Crew X" subdirectory in your P3Dv5 main directory

Manuel

 

17 minutes ago, Manuel82 said:

Try to go to the folder:

C:\Users\<Your username>\AppData\Roaming\Ultimate Ground Crew X\

If you see the Ultimate Ground Crew X.LOG file there, delete it.

Run P3Dv5

Go back to that directory to see if the LOG file is being regenerated, if not, then something went wrong loading UGCX module.

Try sending your dll.xml file to check it out.

and check you have the "Ultimate Ground Crew X" subdirectory in your P3Dv5 main directory

Manuel

 

Log file doesn't generate.

<?xml version="1.0" encoding="UTF-8"?>

<SimBase.Document Type="AceXML" version="3,0" id="dll">
    <Descr>AceXML Document</Descr>
    <Filename>dll.xml</Filename>
  <Launch.Addon>
    <Name>RAASPRO</Name>
    <Disabled>False</Disabled>
    <ManualLoad>False</ManualLoad>
    <Path>.\RAASPRO\RAASPRO.dll</Path>
    <DllStartName>module_init</DllStartName>
    <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>
  <Launch.Addon>
      <Name>Ultimate Ground Crew X</Name>
      <Disabled>False</Disabled>
      <ManualLoad>False</ManualLoad>
      <Path>.\Ultimate Ground Crew X\UGCX64.dll</Path>
      <DllStartName>module_init</DllStartName>
      <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>
</SimBase.Document>
 

Edited April 27, 20206 yr by CaptainBanages

set:

  <Launch.Addon>
      <Name>Ultimate Ground Crew X</Name>
      <Disabled>False</Disabled>
      <ManualLoad>True</ManualLoad>
      <Path>.\Ultimate Ground Crew X\UGCX64.dll</Path>
      <DllStartName>module_init</DllStartName>
      <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>

in your dll.xml, and save the changes, then try to rerun P3Dv5, to see if it asks you to run UGCX

Also, check if you have the "Ultimate Ground Crew X" subdirectory in your P3Dv5 main directory  with the UGCX64.dll inside

Manuel

 

1 hour ago, Manuel82 said:

set:

  <Launch.Addon>
      <Name>Ultimate Ground Crew X</Name>
      <Disabled>False</Disabled>
      <ManualLoad>True</ManualLoad>
      <Path>.\Ultimate Ground Crew X\UGCX64.dll</Path>
      <DllStartName>module_init</DllStartName>
      <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>

in your dll.xml, and save the changes, then try to rerun P3Dv5, to see if it asks you to run UGCX

Also, check if you have the "Ultimate Ground Crew X" subdirectory in your P3Dv5 main directory  with the UGCX64.dll inside

Manuel

 

No joy, and both folders are there.

I fixed it by deleting the dll.xml file, letting P3D rebuild it than reinstalling all addon's.

Can you post the new dll.xml file's content, just would like to see what's different from the previous content?..its weird...i was very confious

The DLL.xml can be a real monster.  If there's any corruption on it, it will cause addons not to load.

PMDG wrote an article on it:

https://support.precisionmanuals.com/kb/a92/dll_xml-information-and-troubleshooting.aspx

 

17 hours ago, Manuel82 said:

Can you post the new dll.xml file's content, just would like to see what's different from the previous content?..its weird...i was very confious

 

15 hours ago, byork said:

The DLL.xml can be a real monster.  If there's any corruption on it, it will cause addons not to load.

PMDG wrote an article on it:

https://support.precisionmanuals.com/kb/a92/dll_xml-information-and-troubleshooting.aspx

 

Partly my stupidity. I'm a pilot, not a programmer. I thought I tried that one and it didn't work, deleting the addon's above it then realised as some point in troubleshooting it had worked. I downloaded notepad++ and was able to find it right away. Some add-on's above it were missing  </Launch.Addon> to close it off.

Don't worry, I understand, I just wanted to know what was causing the issue so in case we have users with same issue in the future. But anyway, we are happy that it was solved!

Manuel

Thanks so much for the comments.  As it turned out it was a corrupt DLL.xml file.  I deleted it and did a new install and everything works fine.  

Edited April 29, 20206 yr by Physics70

Glad you got it sorted!

About 90 percent of our support issues are related to corrupt DLL.xml's.

I don't know what Microsoft was thinking when they came up with the DLL.xml idea...

Hey. I have the same problem! But I could not find the dll.xml file anywhere! Hidden files are open, but neither in the main folder along the installation path, nor in the Roaming folder!