REX issue.. (video)

[Riccardo Farneti 0]

On 9/29/2020 at 1:16 PM, fs1 said:

Riccardo, can you you contact REX support ASAP? Thanks 

I've already opened a ticket 2 days ago...noone answered me! ...

ONE IMPORTANT QUESTION: I have some mods in the community folder...Do you think this could be the reason why REX crashes??
Is it possible? Do you have an empty community folder or do you have something in there like liveries, add-on sceneries, ...?
Thank you!

 

Riccardo F.

Edited September 30, 2020 by Riccardo Farneti

[Riccardo Farneti 0]

On 9/29/2020 at 1:31 PM, airlinejets said:

The same happened to me yesterday. A simple reboot did the trick.

Just to point out something, FS2020 was not generating any live weather either until the reboot.

I tried to reebot, I re-installed REX, nothing works!
 

ONE IMPORTANT QUESTION: I have some mods in the community folder...Do you think this could be the reason why REX crashes??
Is it possible? Do you have an empty community folder or do you have something in there like liveries, add-on sceneries, ...?
Thank you!

 

Riccardo F.

[fs1 295]

8 hours ago, Riccardo Farneti said:

I tried to reebot, I re-installed REX, nothing works!
 

ONE IMPORTANT QUESTION: I have some mods in the community folder...Do you think this could be the reason why REX crashes??
Is it possible? Do you have an empty community folder or do you have something in there like liveries, add-on sceneries, ...?
Thank you!

 

Riccardo F.

Have you received any contact? I will @rstough to contact you ASAP 

[airlinejets 709]

8 hours ago, Riccardo Farneti said:

I tried to reebot, I re-installed REX, nothing works!
 

ONE IMPORTANT QUESTION: I have some mods in the community folder...Do you think this could be the reason why REX crashes??
Is it possible? Do you have an empty community folder or do you have something in there like liveries, add-on sceneries, ...?
Thank you!

 

Riccardo F.

Hi Riccardo, sorry for the late reply. I also have mods in the community folder, so I don't think that's the cause. fs1 said he's escalating your ticket, so I hope they can help you get it working.

[timest 472]

10 hours ago, Riccardo Farneti said:

I tried to reebot, I re-installed REX, nothing works!
 

ONE IMPORTANT QUESTION: I have some mods in the community folder...Do you think this could be the reason why REX crashes??
Is it possible? Do you have an empty community folder or do you have something in there like liveries, add-on sceneries, ...?
Thank you!

 

Riccardo F.

Hi Riccardo, I have contacted you via PM. Thank you.

Edited October 1, 2020 by timest