Fenix installation problem

[CFIJose 5,485]

On 5/21/2022 at 5:26 AM, Aamir said:

Hi there GreenBaron, 

A user with a similar issue dropped in a ticket last night, we'll be doing a quick screenshare session with them in around 30 minutes to observe the behaviour on their PC and run through some debugging - so we're looking into it, hang tight and sorry for the inconvenience on your first time experience!

Aamir

Hi Aamir,

I just picked up your award winning A320 and I was wondering about the installation process. Initially it defaults to a specific folder on my C drive. I thought to select my community folder. I noticed that once it is finished there are two folders in the community folder.

If I uninstall, the reinstall to drive C, will the aircraft folder be the only one created in the community folder?

I don't want the UI folder in the community folder.

[Tom Wright 438]

1 minute ago, DJJose said:

If I uninstall, the reinstall to drive C, will the aircraft folder be the only one created in the community folder?

I don't want the UI folder in the community folder.

One aircraft folder and all the installed liveries will go in the Community folder.

The extra folder that has the UI and external program that runs alongside the aircraft goes externally to the MSFS folder structure.

[Aamir 2,907]

What Tom said! 🙂

[Kresimir 0]

I get the same error message "Community Package Path not found".

Build 1.0.1.95

[Matze1175 0]

Also got the same error: "community packages path of microsoft flight simulator not found"

No solution in sight.

Bulid 1.0.1.95

I,m using the MSFS 2020 from STEAM, mybe that's why ?

It's a bit annoying.😕

[CaptainBela 0]

Hello guys. I have exactly the same problem with the installation.  I thought it was because it is steam, but i saw on videos that the fenix should work perfectly with it.

But unfortunatly, Still nothing. 

Is anyone found any solution? 

Thank you guys

[Aamir 2,907]

As a question to you all, do you happen to have special characters in your windows names?

[CaptainBela 0]

3 hours ago, Aamir said:

As a question to you all, do you happen to have special characters in your windows names?

Nope, not for me

[Kresimir 0]

On 5/30/2022 at 7:07 PM, Aamir said:

As a question to you all, do you happen to have special characters in your windows names?

Yes.

My windows name is Krešimir.

Path:  Users\Krešimir\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages

[CaptainBela 0]

I've changed my name from Béla to Bela and my windows from Hungarian to English. For this I had to reinstall my whole windows, but now it works perfectly!!! 

[TopSwiss_Flyer 0]

Hi.

 

I have the issue for the new update (1.0.2.104)

I opened a ticket to support team 2 days ago but still no reply, Hope i wil have an answer soon :)

 

I didnt had any problem to install the fenix but now to update its seems buggy.

 

my user name on windows is aymer, so no special caractere 

[Aamir 2,907]

18 minutes ago, TopSwiss_Flyer said:

Hi.

 

I have the issue for the new update (1.0.2.104)

I opened a ticket to support team 2 days ago but still no reply, Hope i wil have an answer soon 🙂

 

I didnt had any problem to install the fenix but now to update its seems buggy.

 

my user name on windows is aymer, so no special caractere 

Hey, shoot me a DM, I'll look into it! 

[Coolply 0]

I ve got the same proplem, my username/user folder name got an Ö in it maybe thats why.

 

[CaptainBela 0]

Probably. I've removed the "é" as well and it works perfectly

[Coolply 0]

9 hours ago, CaptainBela said:

Probably. I've removed the "é" as well and it works perfectly

The only thing is that I don´t have time reinstalling my whole windows 😕