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Tobii Eyetracker not working

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1 hour ago, 737_800 said:

I am going crazy. It stopped working again. Tobii is not found by msfs... More than 200 dollar and then that.

Are you minimizing MSFS at any point in time when it stops being recognized?

Jacek G.

Ryzen 5800X3D | Asus RTX4090 OC | 64gb DDR4 3600 | Asus ROG Strix X570E | HX1000w | Fractal Design Torrent RGB | AOC AGON 49' Curved QHD |

 

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1 hour ago, Drumcode said:

Are you minimizing MSFS at any point in time when it stops being recognized?

Yes, indeed. When I minimize msfs tobii stops working. What it the fix for this? Setting Keyboard to default won't fix it for me. This is annoying. Does Asobo know about it?

36 minutes ago, 737_800 said:

Yes, indeed. When I minimize msfs tobii stops working. What it the fix for this? Setting Keyboard to default won't fix it for me. This is annoying. Does Asobo know about it?

Yes, apparently this has been logged and there's a thread about it in their forums. The only workaround this bs is to fire up all of your application prior to starting the sim and make sure they're in the taskbar. You can change from full screen to windowed mode, but don't minimize the simulator or it'll break. It's a massive PITA, but until they fix this we'll have to deal with this. It doesn't look like this happens to everyone as there aren't that many comments or votes on that thread.

Out of curiousity as I'm still trying to drill into this issue - what is your screen resolution?

Jacek G.

Ryzen 5800X3D | Asus RTX4090 OC | 64gb DDR4 3600 | Asus ROG Strix X570E | HX1000w | Fractal Design Torrent RGB | AOC AGON 49' Curved QHD |

 

  • Author
4 hours ago, Drumcode said:

Yes, apparently this has been logged and there's a thread about it in their forums. The only workaround this bs is to fire up all of your application prior to starting the sim and make sure they're in the taskbar. You can change from full screen to windowed mode, but don't minimize the simulator or it'll break. It's a massive PITA, but until they fix this we'll have to deal with this. It doesn't look like this happens to everyone as there aren't that many comments or votes on that thread.

Out of curiousity as I'm still trying to drill into this issue - what is your screen resolution?

Using 2560x1140px. Weird that it's not happening for everyone. I guess there must be something special on our settings or other tools that we have installed? Emptying the community folder, did not help.

5 hours ago, Drumcode said:

Yes, apparently this has been logged and there's a thread about it in their forums. The only workaround this bs is to fire up all of your application prior to starting the sim and make sure they're in the taskbar. You can change from full screen to windowed mode, but don't minimize the simulator or it'll break. It's a massive PITA, but until they fix this we'll have to deal with this. It doesn't look like this happens to everyone as there aren't that many comments or votes on that thread.

Out of curiousity as I'm still trying to drill into this issue - what is your screen resolution?

Same here, but if I happen to forget to load an app after the sim has loaded, I just click on the taskbar start menu or file explorer and choose the desktop app from there. Tobii will stay connected, Works for me anyway.

i913900KF (5.8GHz) | Case: Fractal PopAir RGB I Gigabyte Z790 UD AX| MSI Gaming RTX 4070Ti Super 16GB | Kingston Fury Beast 64GB DDR5 5200Mhz | SOLIDIGM P41 Plus 2TB NVMe M.2 SSD | Samsung SSD 870 EVO 2TB | Thermalright Frozen Notte 240 MM Liquid Cooling | LG EVO 42" Monitor 3840 x 2160 120Hz | Honeycomb Alpha & Bravo | Logitech G Pro pedals | Tobii EyeTracker | 850W Thermaltake 80+ GOLD |

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