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Unable to get PMDG 747-400 to work with P3D v5

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Hi all

I am trying to get PMDG P3D version of B747-400 to work.

I downloaded and installed P3D V5 and restarted my computer. I then tried to install PMDG P3D version of B747-400 and it just comes up with a window asking ‘Search for App in the store’, if I select ‘Yes’ nothing is found and if I select ‘No’ then the installation exits. 

What am I doing wrong please?

  • Author

I did try on there but having problems bringing up the forums on there for some reason when I log into it.🤷‍♂️

21 minutes ago, Joe7B said:

I did try on there but having problems bringing up the forums on there for some reason when I log into it.🤷‍♂️

than  go here  and  put  in a support  ticket in  than

https://support.precisionmanuals.com/Main/

I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

  • Author

I did that too but still awaiting a reply to my ticket……

44 minutes ago, Joe7B said:

I did that too but still awaiting a reply to my ticket……

give  them  time to respond, time  difference

Edited by pete_auau

I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

Have you updated the 747-400 through the PMDG Operation Center after installation? I am running P3DV5.4 and the 737-400 as well as the 747-8 work flawlessly.

Edited by Flyfox

Felix

Win11 + Intel i5 [email protected] GHz (overclocked) + 64GB DDR4 RAM@3600MHz + 24GB GeForce RTX3090 + M.2 SSD 2TB + 1TB SSD + 2TB HDD + VelocityOne Flightstick + HOTAS Thrustmaster (throttle only) + Saitek ProFlight Rudder Pedals + Meta Quest 3

  • Author
10 minutes ago, Flyfox said:

Have you updated the 747-400 through the PMDG Operation Center after installation? I am running P3DV5.4 and the 737-400 as well as the 747-8 work flawlessly.

Unfortunately the problem is that I can’t install the PMDG B747-400, the problem is during the insulation so I can’t update the Operation centre.

1 hour ago, Joe7B said:

Unfortunately the problem is that I can’t install the PMDG B747-400, the problem is during the insulation so I can’t update the Operation centre.

Have you downloaded the latest available download version from PMDG? Have you tried to install it as Administrator?

Felix

Win11 + Intel i5 [email protected] GHz (overclocked) + 64GB DDR4 RAM@3600MHz + 24GB GeForce RTX3090 + M.2 SSD 2TB + 1TB SSD + 2TB HDD + VelocityOne Flightstick + HOTAS Thrustmaster (throttle only) + Saitek ProFlight Rudder Pedals + Meta Quest 3

I suspect this is either an outdated or corrupted installer, or perhaps an antivirus program interfering with the download and/or installer.

I would temporarily disable the AV, re-download a fresh copy of the PMDG add-on from their web store, and try to install (as admin).

If that doesn't work, you're probably going to need direct support from PMDG via their ticket system.

Bob Scott | President and CEO, AVSIM Inc
ATP Gulfstream II-III-IV-V

Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE
Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro
Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case

Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090
Samsung 55" JS8500 4K TV@60Hz,
3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU
Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro
PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box

Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090
Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus,
TM TCA Officer Pack
, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case

  • Author

I re-unzipped the file and this time it worked…. Weird, but thank you all for your help

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