HUGE shout out to Lars at Contrail

[Ed Correia 24]

28 minutes ago, Twenty6 said:

You're not so bad yourself.

Years ago I was having trouble with the Orbx airport KRDD not displaying properly in P3D. No questions asked and you gave me a refund. Don't remember if I thanked you back then, if not I'm thanking you now.

Better late than never 🙂

[Ricardo41 5,965]

It's a store. Nothing special about it. 

[edpatino 1,999]

5 hours ago, edcorreia said:

Great to see the much deserved shoutout for Lars.

I’ve always admired Contrail from afar and had the pleasure of meeting him in person at FSExpo after many years of first meeting him whilst working for Orbx.

It’s great to see more larger developers use Contrail as I do know that he provides great a service to the vendors and customers alike.

 

I use Contrail very often. Works nicely in every aspect.

Never had major issues with the Tecnam P2012 maybe because I was never using the SU14 Beta.

[ozpilot 5]

Agree - very happy with Contrail

[micstatic 4,386]

7 hours ago, qqwertz said:

I am generally not a fan of store apps. Every time I start them they get updated, and after that I have to put in my credentials again. I don't have my passwords memorized, so I have to go through some procedure to get logged in again. I prefer web pages by developers. No middle man and I can easily log in.

For what it’s worth I haven’t had to re enter my contrail password even once.  Orbx I have. But either way I am fine with it. 

[qqwertz 818]

2 hours ago, micstatic said:

For what it’s worth I haven’t had to re enter my contrail password even once.  Orbx I have. But either way I am fine with it. 

Maybe you buy more than I do from these sites. I have to login again almost every time I use Contrail, Simmarket App, Aerosoft One, or the Flight 1 agent. Not a biggie, and I do not boycott any of these sites, but I prefer buying directly from the developer.

[dbw1 453]

It's good to hear of positive reports like this. Well done to Contrail. Just made my decision of where to buy the PC-12. 

[Lars-Contrail 16]

Just stumbled over this thread now, thank you for your kind words gents, especially @JYW! Hope you have logged good hours on your P2012 in the meantime 🙂

@qqwertz The reason for the log-out usually is expiry of a token. The session is stored in a token (on the web, these are mostly called cookies), which will be refreshed the next time you use the app (or log-in to a website). If the token is not valid anymore, you have to log-in again. Now websites and apps handle expiration differently, browser websites are usually more strict, highly correlating with how secure the system has to be (e.g. banking website log you out after 5 minutes of inactivity).

But a long expiration time doesn't imply an unsecure system. It's a question of implementation, and usually there is not one token but two, plus additional security meassures.

 

[bobcat999 8,548]

@Lars-Contrail  Sincere thanks for dropping by and giving that explanation Lars. 

Your customer support is appreciated by people here.

Wishing you a Merry Christmas and a Happy New Year!

[blueshark747 1,879]

Only store app I find myself having to log in constantly for is ORBX.

Contrail, Simmarket and Aerosoft App always remember my credentials through updates.