I am having constant problems using GSX with both Fenix A320 V2, and the latest iteration of the PMDG 737-800.

To be honest I have given up using it with the Fenix A320, cause whether I try and use the 'automated' use of GSX via the EFB, or select the 'functions' manually, it simply does not work like it use to before V2 was released.

So this morning, I wondered if my issues with the PMDG 737-800 were due to me spawning the aircraft at a third party airport. With that in mind I spawned the PMDG 737-800 at a gate at EGPF - in my case it is the standard Microsoft/Asobo airport - not third party.

I call for the refuelling truck, it arrives and asks me to enter the fuel required in the PMDG FMC. This I do - and then every 20 seconds or so, it repeatedly ask me to enter the fuel required, which I do again, but it never registers and the fuel truck remains in position doing nothing.

When I call the catering vehicles, they works fine, they appear and then load the aircraft, and disappear.

I call for the jetway, and that positions itself correctly.

When I select boarding, I am asked as to whether I want to select crew, passengers or both. I select both. Then shortly afterwards I get a message saying that the pilots are boarding. I can see the pilots boarding through the jetway - and then that is it - it all stops - and neither the crew or the passenger board.

The baggage loading does start, as part of the boarding process, and that all completes satisfactorily.

GSX will not allow me to use its pushback facility, or remove the jetway - as it tells me that other services need to complete before it can engage the jetway and pushback facility. How ever long I wait, the services do not complete, so I have to use the PMDG built in pushback to override GSX.

All in all the GSX experience for me has deteriorated, coincidentally with the versions released post the Fenix A320 V2.

I know my brother in Holland is having the same issues with his Fenix A320, but I have not seen too many comments in this forum, so am beginning to wonder if this is a more common problem, or isolated to me, or something I am not setting up correctly.

 

George, are you updated to the most recent version?  This has helped keep GSX operating as it has had issues w/ couatl.exe stopping suddenly and now the dev put in a routine to sense and restart it automatically.

I feel for Umberto it's clear to me developing GSX must be a continuous nightmare.  Generally it works fine for me with the 4 planes I use:  PMDG 738, AS CRJ, FBW 320n and WT787.  But, it's plagued with unfortunate issues:  it's apparently not able to be 'aware' of objects in its way, for example you will see the marshal walk right thru objects and things of that nature, or the plane will be pushed back right into a building sometimes killing it a crash.  These must be an inherently difficult or impossible to resolve with MSFS.  

Hi Noel - yes I always keep updated with the latest version - check most days to see if there is a new version available - currently on version 2.9.7. The objects that appear in the way - are at this moment - not of consequence - I have learned to accept that. I am more concerned with the 'work flow' cause it just is not happening for me, as I hope I have described in my initial post.

8 hours ago, SquadronLeader said:

I am having constant problems using GSX with both Fenix A320 V2, and the latest iteration of the PMDG 737-800.

To be honest I have given up using it with the Fenix A320, cause whether I try and use the 'automated' use of GSX via the EFB, or select the 'functions' manually, it simply does not work like it use to before V2 was released.

So this morning, I wondered if my issues with the PMDG 737-800 were due to me spawning the aircraft at a third party airport. With that in mind I spawned the PMDG 737-800 at a gate at EGPF - in my case it is the standard Microsoft/Asobo airport - not third party.

I call for the refuelling truck, it arrives and asks me to enter the fuel required in the PMDG FMC. This I do - and then every 20 seconds or so, it repeatedly ask me to enter the fuel required, which I do again, but it never registers and the fuel truck remains in position doing nothing.

When I call the catering vehicles, they works fine, they appear and then load the aircraft, and disappear.

I call for the jetway, and that positions itself correctly.

When I select boarding, I am asked as to whether I want to select crew, passengers or both. I select both. Then shortly afterwards I get a message saying that the pilots are boarding. I can see the pilots boarding through the jetway - and then that is it - it all stops - and neither the crew or the passenger board.

The baggage loading does start, as part of the boarding process, and that all completes satisfactorily.

GSX will not allow me to use its pushback facility, or remove the jetway - as it tells me that other services need to complete before it can engage the jetway and pushback facility. How ever long I wait, the services do not complete, so I have to use the PMDG built in pushback to override GSX.

All in all the GSX experience for me has deteriorated, coincidentally with the versions released post the Fenix A320 V2.

I know my brother in Holland is having the same issues with his Fenix A320, but I have not seen too many comments in this forum, so am beginning to wonder if this is a more common problem, or isolated to me, or something I am not setting up correctly.

 

give it time squadron , Umberto will fix it he always does in the end , then your PMDG will be fine

14 hours ago, SquadronLeader said:

To be honest I have given up using it with the Fenix A320, cause whether I try and use the 'automated' use of GSX via the EFB, or select the 'functions' manually, it simply does not work like it use to before V2 was released.

Were you using Fenix2GSX before Fenix V2 was installed? If so, did you remember to stop using it when you installed Fenix V2?

I'm only having one problem with GSX in Fenix v2. It won't start deboarding after the marshaller walks away without restarting Couatl. Everything else works fine. Nobody else seems to be reporting that, so I have been troubleshooting it as a local issue.

Also, does the Fenix have more fuel in it than you want to load?  Not sure if this is still the case, but the plane used to default to more fuel loaded than my short hops needed, and GSX wouldn't unload fuel, so it would sit there like you say.

My cure was to start off by removing most all of the fuel via the MCDU at the start of the flight.

3 hours ago, MDFlier said:

Were you using Fenix2GSX before Fenix V2 was installed? If so, did you remember to stop using it when you installed Fenix V2?

I'm only having one problem with GSX in Fenix v2. It won't start deboarding after the marshaller walks away without restarting Couatl. Everything else works fine. Nobody else seems to be reporting that, so I have been troubleshooting it as a local issue.

Hi MDFlier, I was not using Fenix2GSX before Fenix V2 was installed.

20 minutes ago, VFRHawk said:

Also, does the Fenix have more fuel in it than you want to load?  Not sure if this is still the case, but the plane used to default to more fuel loaded than my short hops needed, and GSX wouldn't unload fuel, so it would sit there like you say.

My cure was to start off by removing most all of the fuel via the MCDU at the start of the flight.

I check and adjust the fuel quantity in both the Fenix A320 V2 and the PMDG 737 -800 prior to initiating GSX - to ensure that the quantity of fuel in the tanks is well below the block fuel required for the flight.