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Tracking a crash with the Varjo Aero for years now

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I emailed the following to varjo support but maybe someone can help here since they are taking days/weeks to respond:


I have narrowed this crash down some more and it is tied to the steam VR status window.  I am able to recreate the crash by the following steps.

1.) start varjo base 
2.) click steam vr under the tools menu in varjo base, wait for the little steam vr window to pop up
3.) start the flight and enter vr
4.) exit vr 
5.) close the small steam VR window 
6.) re-enter VR and the sim will crash.

If I do the opposite, which is start the flight without clicking steam VR, sometimes the flight will crash when the small steam VR window opens by itself at some point during the flight.  If I am flying in VR mode the sim will crash right away when this happens, if I am not in VR the sim will crash as soon as I enter VR if the steam VR window has popped up at any point during the flight.

So the issue is being caused by something that is changing the steam vr status during flight.  Is there some way to completely disable steam vr?

 

Lian Li 011 Air Mini | AMD 9800X3D | Asus ROG STRIX B650E-F | Arctic Cooling Liquid Freezer II 280mm RGB | 2x32GB G.Skill DDR5-6000 | ASUS TUF RTX 5090 | Seasonic Prime Platinum 1000W | Pimax Crystal Light

 

4 hours ago, Pilot53 said:

 

So the issue is being caused by something that is changing the steam vr status during flight.  Is there some way to completely disable steam vr?

Interesting that you are starting Steam VR. I have been using the Varjo Aero for a few years as well, but I have never clicked the Steam VR button in the Varjo base.I have only the Vargo base running.  MSFS VR  has always worked directly for me without using Steam VR.   Maybe that is your issue.  I should also point out that I don't use the VR hand controllers in MSFS. I use my yoke and rudder petals and throttle quadrant. So maybe thats why I don't need Steam VR.

 

 

Rick 

i9-14900KS OC to 5.8 Ghz | 64 GIG- G.Skill 7200 RAM | Asus ROG Maximus z790 Hero Motherboard | Gigabyte  RTX 5090 OC |  47" Samsung 4K Monitor I Pimax Crystal Super 50 HMD I Varjo Aero HMD I  Windows 11

  • Author
10 hours ago, rickjake said:

Interesting that you are starting Steam VR. I have been using the Varjo Aero for a few years as well, but I have never clicked the Steam VR button in the Varjo base.I have only the Vargo base running.  MSFS VR  has always worked directly for me without using Steam VR.   Maybe that is your issue.  I should also point out that I don't use the VR hand controllers in MSFS. I use my yoke and rudder petals and throttle quadrant. So maybe thats why I don't need Steam VR.

 

 

I only did it to try and stop the crash.  If I dont start it, it sometimes starts by itself midflight causing a crash.

 

Lian Li 011 Air Mini | AMD 9800X3D | Asus ROG STRIX B650E-F | Arctic Cooling Liquid Freezer II 280mm RGB | 2x32GB G.Skill DDR5-6000 | ASUS TUF RTX 5090 | Seasonic Prime Platinum 1000W | Pimax Crystal Light

 

11 hours ago, Pilot53 said:

I only did it to try and stop the crash.  If I dont start it, it sometimes starts by itself midflight causing a crash.

Are you using the MSFS store version or the Steam version of MSFS?

I have the store version, so I make sure steam is not runnng at all, not even in the background. So I have never had Steam VR start up in mid flight. Fortunately for me, my VR had been rock solid. 

I supose that if you have the Steam version of MSFS, then Steam running in the background would be required. Not sure if there is a way to disable Steam VR from starting. I am only familer with the MS store version.

I did use Steam VR with DCS and it worked fine. 

Good luck with your troubleshooting.  I know it can be very frustrating.

Edited by rickjake

Rick 

i9-14900KS OC to 5.8 Ghz | 64 GIG- G.Skill 7200 RAM | Asus ROG Maximus z790 Hero Motherboard | Gigabyte  RTX 5090 OC |  47" Samsung 4K Monitor I Pimax Crystal Super 50 HMD I Varjo Aero HMD I  Windows 11

edit - sorry wrong headset 🙂

 

 

Edited by dogmanbird

  • 6 months later...
On 8/12/2024 at 10:24 PM, rickjake said:

Interesting that you are starting Steam VR. I have been using the Varjo Aero for a few years as well, but I have never clicked the Steam VR button in the Varjo base.I have only the Vargo base running.  MSFS VR  has always worked directly for me without using Steam VR.   Maybe that is your issue.  I should also point out that I don't use the VR hand controllers in MSFS. I use my yoke and rudder petals and throttle quadrant. So maybe thats why I don't need Steam VR.

 

 

Is there anyway I can pick your brain about how your varjo is setup from start to finish. I’m having all kinds of trouble with mine and I’m unsure what I’ve done. 

On 8/13/2024 at 12:34 AM, Pilot53 said:

I emailed the following to varjo support but maybe someone can help here since they are taking days/weeks to respond:


I have narrowed this crash down some more and it is tied to the steam VR status window.  I am able to recreate the crash by the following steps.

1.) start varjo base 
2.) click steam vr under the tools menu in varjo base, wait for the little steam vr window to pop up
3.) start the flight and enter vr
4.) exit vr 
5.) close the small steam VR window 
6.) re-enter VR and the sim will crash.

If I do the opposite, which is start the flight without clicking steam VR, sometimes the flight will crash when the small steam VR window opens by itself at some point during the flight.  If I am flying in VR mode the sim will crash right away when this happens, if I am not in VR the sim will crash as soon as I enter VR if the steam VR window has popped up at any point during the flight.

So the issue is being caused by something that is changing the steam vr status during flight.  Is there some way to completely disable steam vr?

That's not necessarily the steam VR window but indeed some background process tightened to VR

Because:

I use open XR in Varjo Base

Start a flight

Set my varjo HMD power on

Enter VR

Fly

Leave VR

Turn HMD VR off (or only change resolution in Varjo Base)

Turn HMD VR on

Enter VR....

Sim CTD 

Reproducible every time 

I don't have a idea what's the cause

 

Regards,

Marcus P.

xaP1VAU.png

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