I have had to reinstall windows 11 and flight sim 2020 just after I had bought Ifly 737 Max8, but now I am trying to install the plane again but when I go to Flight1 where I bought it and click on my downloads I am told,

Product data not located

We could not locate information on the selected product at this time, or the product
may not have been entered in our product search tool yet.

I have tried their forums but I cannot get in even having registered and all that so I am trying good ole Avsim.

I wonder if some kind person can help me.
Thank you
Kind regards
Richard
 

https://www.flight1.com/view.asp?page=service

Support is currently provided on the Flight One  Discord channels - you would have used Discord when you bought the Max8.

They tell me;

That product is not in the Agent as it is pre-release. Go to https://manager.flight1.net to get the iFly Manager, and install it through that.

I go there and I am asked to pay again not reinstall !!

So much for that, I am not paying another $70 thank you.

Sounds like you can just download and use the manager.

I could use it to purchase the Max8.

You could use it to get liveries or Install your current (purchased) product.

6 hours ago, rgbinns said:

They tell me;

That product is not in the Agent as it is pre-release. Go to https://manager.flight1.net to get the iFly Manager, and install it through that.

I go there and I am asked to pay again not reinstall !!

So much for that, I am not paying another $70 thank you.

did  you down load  the ifly  manager at all like  when you first purchased it,   when you open up  the ifly  manager  and  on the top left  hand you will see  manage product  in  this  you will have  the  option  to install/uninstall   check license  etc

Seems something got realy, realy wrong for you, i wish you the best to sort it out..

cheers 😉