No response from PMDG support!

[THibben 16]

Paul, I got the email and responded about an hour ago. If that doesnt work I am not sur how to handle the problem. Since I bought a new download, I have a workable system again.Tom

[Guest anthony_500]

Thanks Paul, I have received your email, everything isin order now and I'm going to enjoy this wonderful plane..:-) Regards,Anthony

[Jet Tech 31]

Tom,I'll look for it when I get home and get back to you.RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

[THibben 16]

Paul,I responded to your e-mail one more time. This time I turned off security and virus.Tom

[Jet Tech 31]

Tom,Still not getting your replies. I have sent you an email from another account to see if that works. Reply back to that and lets see if we can get this straightened out.RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

[THibben 16]

Hi Paul,Replied ten minutes ago.Thanks for trying.Tom

[Datalink 26]

Have you received my email? I sent the orignal on the 31 march, and have re-sent today. my email is alaister1@btopenworld.com

[B42L8 0]

I just bought the 1900C, installed, and when started up, the ATC window will not show anything, also the TIPs window stays blank as well, then FS shut down so had to reinstallbut still not right, can the download be bad, if so can I reinstall from original PO reply?? PS also did something to the previously running fine 1900D, how can this be??

[THibben 16]

Thanks to Paul's efforts we have finally made contact via E-Mail and should now be able to put the problem to rest.Thanks Paul.Tom

[Guest carlonch]

Hello Paul:I think I have to arrive back in the line. I

[Jet Tech 31]

Carlos,Unfortunately, I'm on the road and killed my laptop so it may be Thur before you hear from me. Sorry for the delayRegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg