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PMDG 747 Notes, FAQs and Troubleshooting

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Captains,Notes for new FS2Crew-PMDG 747 Drivers:1. Please ensure your PMDG 747 has the latest PMDG Service Update installed before installing FS2Crew. That is critical.2. Please read the manuals. After installing the FS2Crew 747, a "Quick Start" Tutorial flight PDF Manual will be placed on your desktop. It's only 8 pages. Please print it out and read it carefully.Please follow the Tutorial flight exactly to the letter. It does nothing but work.3. The Main Ops manual which covers every little detail imaginable is available via the FS2Crew Start Center, PMDG 747 Sub-Page or via Start -> FS2Crew -> PMDG 747 Edition.99 percent of the answers to your questions can be found in either of the two manuals.Known issues:1. A beta tester reported conflicts with an addon called FSINN. Similar problems with FSINN were experienced with the PMDG 737 Edition. FS2Crew will be contacting FSINN to see if they can resolve this conflict that appears to be related to keypresses.If you have FSINN, uninstall it off your system to prevent conflicts with FS2Crew 747.Things to watch for:1. FS2Crew 747 uses a lot of Keypresses to interact with the PMDG 747 and the simulation. As mentioned in the manuals, watch for keypress conflicts if you're running a lot of addons.Enjoy your flight!Bryan YorkFS2Crew

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Hello Bryan...I use FSInn every Day. So , i uninstall FSInn in the Morning. :(I hope you and the Guys from MCDU.com find quick a solution for this Problem.GreetingsJ

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Hello BryanHaven't been able to d/l this yet - think I'll leave it for a few hours. I see that a lot of key presses are used. Can you tell me, is there a list somewhere which sets out what the key presses used are. I use quite a lot and there are bound to be conflicts.Bud

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Oh Dear, I might have found a small bug...When doing the CRUISE BRIEFING and selecting FAIR weather, there is an eror message stating that the file could not be found.Is anyone else also getting this error message ? If not, then I will have ro re-download the file again and re-install.Happy landings all you heavy-drivers !

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Well you found a bug... Just when I thought I had a perfect release, too. It's a simple fix: FS9/Sounds/FS2Crew/747/crbrief folderRename "fine.wav" to "fair.wav".I'll be releasing an Update in a probably a few weeks that corrects any little issues that slipped through the beta test screen.All the best,Bryan

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You`re the best Bryan...Thanx for the fix, this is the best add-on yet (LOVE it)

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Of coarse....I`ll post something in my VA forum :-) and send you the link so you can follow the replies !Thanx again...

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I downloaded both the ATR and 747 version of FS2Crew today. The ATR version is working fine but on the 747 version I have none of the FS2Crew click spots. I have checked both the 2D panel and VC with the same results. I have verified that the active panel.cfg is the FS2Crew modified version. I have run through the tutorial a few times to make sure I am following it to the letter. I checked the Ops Manual for help and saw the comment there that some beta testers experienced difficulties if the PMDG display panels were expanded. What does this mean and how does one rectify the problem?Thanks for any help and I look forward to using the product.Rick

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Hello Rick,One beta tester reported that with the CRT displays enlarged, he could not use the hidden clickspot located over the compass. If he set the CRT panels to normal size, the click spots work again.No one else could reproduce this and he was using an older video card.First, I want to ensure the PMDG panel.cfg was updated properly.With a PMDG Pax model loaded, pls look in the FS9 Views -> Instrument Panel section. Do you see an window called "FS2Crew Main Selector"? If so, your panel.cfg has been updated properly.Other than that, confirm you're not loading the PMDG 747 from a VC or spot view.Also the obvious: You're not trying to use a Freighter model by chance? FS2Crew only works with the Pax models.Hope that helps,Bryan

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Hi, Bryan,I confirm. When clicking a second time on CAPT click spot to have enlarged PFD/ND screens, the FS2Crew clickspot over the Compass Rose doesn't work, and there isn't also any Performance Manual above the MCP.When I am in "small" CRTs view, all works fine, I can click the Compass to display FS2crew panel and I have the performance Manual displayed.Rgds/ Stephane

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Hi Stephane,The important thing is that you can make it work :-)But for my own records what what kind of video card and drivers do you have? Are you running FS2Crew on a laptop?This only affects a small number of users, but I want to know the common denominator between them is. Chrs,Bryan

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Same here, no biggie though. Same effect in both fullscreen mode and windowed mode.Nvidia GeForce 6800. Not sure about the driver, think it

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Hello , in the Manual are this. "Important note regarding the PMDG

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Jorg,KBD is activated on the FMC by pressing the hidden clickspot where MSG flashes up ocassionally. i've indicated the spot below. If click you do this the words KDB will come up with a Green Background in the bottom right of the keyboard screen. Basically ensure that the green KBD isn't showing on your FMC or the FO won't be able to do his job properlyFor most users this won't be a problem.http://www.users.on.net/~jermslio/images/KBD.jpgHope your enjoying it!CheersJeremy

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Hi Jorg,EDIT: Just noticed Jeremy beat me to the punch!Cheers,Bryan

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Hi Bryan,I see the same problem using an AVI X850 (AVI Catalyst Control Center 1.2.2314.20337). When the PFD/ND "are enlarged" clicking the compas does nothing, however when they "are small" clicking the compas works as expected. In the FS9 view/Instrument view I do find the "FS2Crew Main Selector" item and if I am in the "enlarged view" I can open the "FS2Crew Main Selector" via the FS9-View/Intstrument menu (however not via clicking the Compas).I never fly from the Co-pilot seat, but I just tested it and here I can't open the selector at all via the compas (don't know if its by design, but as I said I never use it - just wanted to let you know in case it has anything to do with it).http://jdtllc.com/images/rcv4bannerbeta.jpgPelle F. S. Liljendal

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Hello Pelle,One of my beta testers has made a fix that we're going to try. It appears that the issue may be associated with the original PMDG panel.cfg itself.This hardly a critical issue as the clickspots work provided the CRTs are set to normal size, and because it only seems to affect a few users.As mentioned, I cannot reproduce this issue on my system, but some other users can on theirs.When I release Update 1 for the PMDG 747 (probably in a few weeks once the dust settles) I will include the change to the panel.cfg.Cheers,Bryan

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No its not a "show stopper" (it is only a minor issue), so no need to rush anything. Being a developer myself (perhaps you have even been using my software, FS-Interrogate) and as you can see from the banner I am not new to Beta-testing, so let me know if I can assist in any way.http://jdtllc.com/images/rcv4bannerbeta.jpgPelle F. S. Liljendal

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Hello Pelle,Yes, I'm familiar with FS-Interrogate... awesome program!Cheers,Bryan

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Hi Bryan,Thanks for the reply. After writing my initial reply I figured out what my problem was. It is really very simple, a rookie mistake even. When I loaded up the aircraft from a VA I fly with I didn't realize that this aircraft was set up in a separate folder from the rest of my PMDG 747 aircraft. So the panel.cfg in my main PMDG folder was not being used. Once I tried a different aircraft all was well.I now am looking forward to trying out your program. Thanks again for the great work!Rick

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Bryan, just wanted to let you know I tested the clickspot in the zoom panel and it doesn't work for me either. Not a big deal as I fly from the VC, but thought any info you can get, could help.I'm running an ATI X700Pro with NGO v1.6.6 drivers. Let me know if you need any help testing that fix. I'm sure I'll be making a ton of short flights this week trying to get the FS2Crew flow down.

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Pelle,The enlarged CRT panel and clickspot issue has been identified and fixed.It turned out really to be an issue at all.We just needed to add the FS2Crew entries to the panel.cfg section associated with the enlarged Capt's instrument panel.The source of this was a miscommunication between me and my beta testers. It wasn't a graphics card issue at all... It was a 100 times simplier than that :-)The solution is just to add the appropriate FS2Crew entries to the panel.cfg for the enlarged instrument panel.This will be incorporated in Update 1.In the meantime, please note the FS2Crew clickspots and the Performance manual will not be available when using the "enlarged" captain's panels.It's okay to enlarge the CRTs individually though on the regular size panel.Thank you,Bryan

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Great release. I love it.Is it me or are the pushback directions reversed? I click "left" and the tail goes "right".CraigJJS

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