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Ground Crew forgets to close a door

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The other day a friend of mine and I were departing at the same time from the same airport and he had to restart his simulator due to the ground crew not closing a door. Today, it happened to me, but I had spent so much prep time and it was only a flight from KPDX to KLAS I just decided to fly it :) The plane works fine, but why does this happen and what can be done to fix it when it occurs? I pressed the related key assignment to that door twenty or more times and couldn't get it to do a thing. Your help would be greatly appreciated.I bought the utility Friday and I already have crossed the pacific two times and took many smaller training flights to get used to the flow.Thanks guys,Wilson HinesMy Blog: http://www.wilsonhines.com --------------------------------------http://www.precisionmanuals.com/images/forum/747400.jpghttp://www.precisionmanuals.com/images/forum/pmdg_744F.jpghttp://online.vatsimindicators.net/837438/3074.png

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Wilson,Did you check the manual and ensure that the relevant keystoke for the door in question is not being utilized by either default FS or another utility such as FSPassengers for example. Which door are you referring to btw? That is the only reason you would encounter this issue.-Paulhttp://forums.avsim.net/user_files/157665.jpg

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Hi Wilson,Paul is likely right. I suspect something "intercepted" the keypress for the doors such as Squawkbox or another program.Look in the FS2Crew manual on page 11.You can see what keys FS2Crew 'presses' to open and close the doors.You can use the same key presses to control the doors if desired.All the best,Bryan

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Hi Wilson,I can't explain that as it works for me.If you manually hit CTRL TAB O does the door close?-Bryan

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>>If you manually hit CTRL TAB O does the door close?>>-Bryan>I must have manually hit that combination 20 times, no cigar. Oh well, these things happen :) Thanks for the come back,Wilson HinesMy Blog: http://www.wilsonhines.com --------------------------------------http://www.precisionmanuals.com/images/forum/747400.jpghttp://www.precisionmanuals.com/images/forum/pmdg_744F.jpghttp://online.vatsimindicators.net/837438/3074.png

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Hi Wilson,Just so we're on the same page, does this happen even when you run the tutorial flight "to the letter"?You're not skipping any steps?I might suggest also posting this in the PMDG forum. Perhaps someone there might be able to explain why that one door doesn't want to close for you. -Bryan

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Well, I flew the tutorial twice and have made about six more flights (currently in the air between KLAS and KMSY). I haven't had the problem but one single time, the last flight from KPDX to KLAS. I only know that my friend had the problem one single time as well.I would like to add that on EVERY flight I keep the tutorial beside me and go through it's steps.Thanks>Hi Wilson,>>Just so we're on the same page, does this happen even when you>run the tutorial flight "to the letter"?>>You're not skipping any steps?>>I might suggest also posting this in the PMDG forum. Perhaps>someone there might be able to explain why that one door>doesn't want to close for you. >>-Bryan>>>Wilson HinesMy Blog: http://www.wilsonhines.com --------------------------------------http://www.precisionmanuals.com/images/forum/747400.jpghttp://www.precisionmanuals.com/images/forum/pmdg_744F.jpghttp://online.vatsimindicators.net/837438/3074.png

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Hi Wilson, can you let us know all other programs you have running during FS, both FS utilities add-ons and not. I for example have an external LCD monitoring device called Pertelian. It intercepts the ctrl-alt-# keystrokes even though it is running in the background and FS should over ride it. If you can give us as detailed a list as possible it might help us single the problem out.-Paulhttp://forums.avsim.net/user_files/157678.jpg

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Wilson,If you've only experienced the doors not closing once or so (out of several flights), the course of action is to see what you did differently on those couple flights.I seem to recall the hydraulics need to be powered for some of the PMDG doors to operate, even though I believe they are operated electrically. Someone correct me if I'm wrong on this...Cheers,Bryan

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On the KPDX to KLAS flight I had the flight sim alone running on the primary computer - everything else (such as system tray crap) turned off.On my DULL laptop I had FS Flight Keeper and Fs Real Time running, both of those are neutral. The HP laptop may have had Active Sky running, but I doubt it, I usually have ASWXR turned off below FL100.So, in all reality, nothing but the sim.Wilson HinesMy Blog: http://www.wilsonhines.com --------------------------------------http://www.precisionmanuals.com/images/forum/747400.jpghttp://www.precisionmanuals.com/images/forum/pmdg_744F.jpghttp://online.vatsimindicators.net/837438/3074.png

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Then like Bryan said, probably a procedural error or maybe there was just a bag stuck in the door... Did you do an external walkaround to make sure a ground worker wasn't stuck? You might have really hurt someone you know.Good luck, let us know how it works out,Thanks,-Paulhttp://forums.avsim.net/user_files/157684.jpg

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Wilson sometimes if you speed up the flight preparation it can put the cargo doors out of sequence...at least that has been ny experience. If the doors do not close then use the key strokes as per FS2Crew. You need to allow plenty of time for the door to close. What are you looking at to confirm the door is moving? An out side view or the doors EICAS screen. The doors to take quite a time to move and if you are looking at the EICAS doors screen you may be lead to believe that the door is not actually moving and therefore press it again which will reopen it before it has got to the closed position. If you are not outside physically watching it then I suggest you try and press it and wait. Did you have any engines running when you noticed the door open? The ground handling bus need to be powered to open the doors and this is inhibited when the engine driven generators come on line.CheersSteve

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>Wilson sometimes if you speed up the flight preparation it>can put the cargo doors out of sequence...at least that has>been ny experience. Same here Steve. I had this problem on my first few flights, and couldn't figure out what I was doing wrong. Finally I didn't speed it up as much, and the doors shut. Haven't had a problem since I slowed down.

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Hopefully that is the case in this situation. It is OK to speed up the program but, as Bryan points out regularly, make the time adjustments one click at a time and pause between them. Steve

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The same problem here.It has happened on several times and I noticed that when the go ahead is given to close the doors the front entry door and the fwd cargo doors close. Then the door aft cargo and the door bulk cargo open. I have pressed all the butons namely CTRL TAB O and CTRL SHIFT D num 158 and 159 on page 11 of the manual.No amount of button pressing closes the doors. As I say the rear cargo doors open when the front doors close.Addon running Radar Contact v4 , FS Flight Tracker, Track IR.All assignments are in order and no violations. Mike DouglasFlying Tigers group AQ688British Airways Virtual AQ0688

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Hi everyone,I also encountered this early in my testing however I found it was consistantly associated with decreasing the countdown time rapidly during key phrases.The cargo doors will open from 34 mins through to 32 mins, I'm not sure of the order but it is something like 34=fwd cargo,33=aft cargo, 32=bulk cargo.If you are counting down rapidly during this period you will get a conflict with these key presses as CTRL TAB O, CTRL SHIFT D & CTRL SHIFT B all hammer off at the same time.A very simple solution is to go slowly during this period, at time 34 wait for 2-3 seconds for the EICAS message to illuminate then continue and so forth. Shortly after 32mins all the doors should be open (if they are not open by 30mins something has intercepted the keypresses).The cargo doors appear to be opened during the closing up period only because they were already closed to begin with.Also be careful advancing the timer between 20-16 mins as a rapid countdown can cause conflicts with some of these settings. As said earlier a 2-3 second pause between clicks should solve the problem.If in doubt download my flowchart on AVSIM to ensure that everything is being set the way it should be.RegardsJeremy

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FYI, in the next update I'm changing the way doors are opened and closed so there is no chance the doors can get bungled up if the user clicks the time down button too fast.Cheers,Bryan

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Jeremy,Thank you for the FS Crew B744 flowchart. I have your LDL-D B767 flowchart and was not aware you had done one for the B744. No problem with the doors in the aft when I now know what time they open and close.ThanksMike DouglasFTG Group AQ688BAW BAW0688

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Thanks Mike, glad you've found it useful.That one took a few days to complete but I was extremely happy with the way it turned out. Nothing like having a real 747 pilot to annoy with many a retarded question. :-lolJeremy

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Hello,I can confirm that the problem is related to a manual time acceleration within the FS2CREW menu. If you let the time run down without "skipping" some minutes, everything runs okay. So what I do is paying attention that I keep my fingers away from the acceleration button between minutes 34 and 32 (cargo door opening time) and minutes 2 to 0 (cargo door closing time).Kind regardsMartin

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Thanks for the flow chart. I was thinking about writing one, literally with a pen, just for myself but this thing is much nicer than I could imagine with all of its details. The Flow chart seems to have solved my door troubles as I know where I can speed things up or not. I don't burn through the 45 minutes all the time, it is just nice to know how when you need it.Thanks againWilson HinesMy Blog: http://www.wilsonhines.com --------------------------------------http://www.precisionmanuals.com/images/forum/747400.jpghttp://www.precisionmanuals.com/images/forum/pmdg_744F.jpghttp://online.vatsimindicators.net/837438/3074.png

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Thanks Wilson :) I'm glad it helps and that you find it useful.I use the flowchart myself basically for what you described, there are times when I need a quick push back or need to rush a certain procedures (you know those...er what was that Steve!?...we're decending in HOW MANY miles!).I'm not sure if I will continue doing them though as they take an extremely long time to do (though they mightn't seem that way) and even longer if you want to do them right. All the details in the 747 flowchart were verfied by a real 747 pilot so when your flying with the flowchart you literally are flying it like real pilots.Glad your problems sorted.Jeremy

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Just happened to me, bulk cargo door stuck open for no reason, with ZERO time acceleration at any time during pre-flight......Absolutely nothing worked to close it myself, had to reset the flight.... One hour wasted......And now, back to the drawing board......

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To control the doors, FS2Crew literally makes the same 'keypress' you would manually make to open/close the door.It's that simple.So if you can't open/close a door by hand (double check your PMDG key assignments to see what key does what), then that makes it tougher to troubleshoot.-Bryan

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