August 6, 200916 yr Don't know where else to stick this and I am at my wits end as to how the hell I can contact anyone in Airsimmer! I have registered with Airsimmer in their support forum, but have still not received an activation e-mail, so I can't do anything. I can't use the link in their main site to register a technical difficulty, as I get an error every single time. I can't find an e-mail address to contact for support. So who on earth do I contact and how? Matthew Bellette
August 6, 200916 yr There are one or two people on AVSIM with Airsimmer signature banners, I've seen a few in the PMDG forum, so I would be inclined to look for one of those and PM that person, since if they have a banner, they've probably got forum access. A bit convoluted I know, but I presume it would work.Al Alan Bradbury Check out my youtube flight sim videos: Here
August 6, 200916 yr Don't know where else to stick this and I am at my wits end as to how the hell I can contact anyone in Airsimmer! I have registered with Airsimmer in their support forum, but have still not received an activation e-mail, so I can't do anything. I can't use the link in their main site to register a technical difficulty, as I get an error every single time. I can't find an e-mail address to contact for support. So who on earth do I contact and how?Erm... are you from the extended team or something? Because otherwise, I have no idea why you should be reporting a technical difficulty at all. The product is not released yet. Benjamin van Soldt Windows 10 64bit - i5-8600k @ 4.7GHz - ASRock Fatality K6 Z370 - EVGA GTX1070 SC 8GB VRAM - 16GB Corsair Vengeance LPX @ 3200MHz - Samsung 960 Evo SSD M.2 NVMe 500GB - 2x Samsung 860 Evo SSD 1TB (P3Dv4/5 drive) - Seagate Barracuda 2TB 7200RPM - Seasonic FocusPlus Gold 750W - Noctua DH-15S - Fractal Design Focus G (White) Case
August 6, 200916 yr Erm... are you from the extended team or something? Because otherwise, I have no idea why you should be reporting a technical difficulty at all. The product is not released yet.It would appear his technical difficulty is with their forum systems - not any products themselves. Without the ability to use the forums to discuss his problem, and with the tech support links not yet active due to the lack of need, the poster needs an alternate way to get a hold of the company and get his forum activation straightened out. A recommendation to the original poster - check your spam filters or quarantines - they may have sent you an activation that was somehow held out as junkmail. -G
August 6, 200916 yr Author My spam filters are fine - I've no troubles receiving e-mails from anywhere/anyone. If someone does send me something questionable, it gets sent straight to my spam folder for me to decide what to do with rather than not allowing it to be sent to me. Benjamin, I was trying to report a technical fault with accessing the forum - not their products. Just wanted to clarify that. Unfortunately I am not part of any teams doing beta testing. Matthew Bellette
August 6, 200916 yr Author No offence, but I don't know you. I'm not prepared to give it out to anyone who can't be clearly identified as being staff or beta testers at Airsimmer. Sorry - just being careful. Matthew Bellette
August 6, 200916 yr No offence, but I don't know you. I'm not prepared to give it out to anyone who can't be clearly identified as being staff or beta testers at Airsimmer. Sorry - just being careful.Hey McBellette, I had the same though about helping, but I'm really not sure how you're going to validate that anyone on this board is on the BETA or AS team. Good luck! Jeff Hepburn
August 6, 200916 yr My spam filters are fine - I've no troubles receiving e-mails from anywhere/anyone. If someone does send me something questionable, it gets sent straight to my spam folder for me to decide what to do with rather than not allowing it to be sent to me. Benjamin, I was trying to report a technical fault with accessing the forum - not their products. Just wanted to clarify that. Unfortunately I am not part of any teams doing beta testing.Ah, okay. I'll start a topic about it in the forum, and see if that'll help anything. Benjamin van Soldt Windows 10 64bit - i5-8600k @ 4.7GHz - ASRock Fatality K6 Z370 - EVGA GTX1070 SC 8GB VRAM - 16GB Corsair Vengeance LPX @ 3200MHz - Samsung 960 Evo SSD M.2 NVMe 500GB - 2x Samsung 860 Evo SSD 1TB (P3Dv4/5 drive) - Seagate Barracuda 2TB 7200RPM - Seasonic FocusPlus Gold 750W - Noctua DH-15S - Fractal Design Focus G (White) Case
August 7, 200916 yr Author As far as knowing if they are genuinely attached to Airsimmer, I've seen some forum users with the relevant signature banner which shows them as part of the team. That is what I'm looking for. Matthew Bellette
August 7, 200916 yr Try to contact user samdim by PM here on AVSIM.He's Dimitri from Airsimmer, he has designed the visual model of the 320. -Jerome "In thrust we trust"
August 7, 200916 yr I posted your problem on the AS forums, and one guy asked whether you could try with IE and Hotmail email, and see if that works? Benjamin van Soldt Windows 10 64bit - i5-8600k @ 4.7GHz - ASRock Fatality K6 Z370 - EVGA GTX1070 SC 8GB VRAM - 16GB Corsair Vengeance LPX @ 3200MHz - Samsung 960 Evo SSD M.2 NVMe 500GB - 2x Samsung 860 Evo SSD 1TB (P3Dv4/5 drive) - Seagate Barracuda 2TB 7200RPM - Seasonic FocusPlus Gold 750W - Noctua DH-15S - Fractal Design Focus G (White) Case
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