August 21, 200916 yr Hello everyone, first off, I will describe the scenario and the problem then my system specs.I am flying FSX with the Accelerated expansion pack so I know SP1 and SP2 are installed. What I am trying to do is set up the MD-11 on the ground program everything fly it to the Initial Approach Fix, save the flight which automatically saves the panel state, and fly the apporach. Once thats done and I'm on the ground I go to, Load Flights, and click on the one I just saved, I do this so I can re-fly approaches with different weather failures techniques etc. I load the flight the plane initializes the 20 seconds or whatever it is, and Im happily flying along for about 2 - 3 minutes, then the sim freezes. Compltetely frozen now the only thing I can do is Ctrl Alt Del to get out of it and click end task. This only happens with the MD-11 as I have tried reloading saved flights in many other addon Aircraft. I already uninstalled and re-installed the plane. Double checked that my graphics drivers are up to date, but I am still having this problem.Finally my system specs,I am Using Windows Vista Home 64 Bit, Intel Core 2 Duo Overclocked to 4.0Ghz, 4GB of Ram, EVGA 8800GTX.Vista is fully updated with all of windows update currently running SP2.Thanks for the help guys,Angelo Cosma Angelo Cosma PPL ASEL / IFR Federal Aviation Administration (FAA) Field Service Representative (SEA) ZSE ARTCC Intel i7 6700K 4.8Ghz / ASUS ROG Maximus Hero VIII / 16GB DDR4 3200Mhz Ram / EVGA 1080Ti FTW3/ Corsair H110i GTX EVGA 850 Watt Gold / Samsung 850 500gb SSD
August 21, 200916 yr Vista will usually come back from a lockup with "app not responding" dialog box. Takes almost a minute, are you not getting this? If you could get this, then I think you can get a little information regarding which loaded app or module might be at fault. I have never liked using saved flights for scenarios that are in the air, just too many problems. Should work tho. Dan Downs KCRP
August 21, 200916 yr Author I will look into an error message although I haven't noticed any, I should also mention when the sim locks up, the audio is still audible although if I were to reduce thrust or change views the sound deosn't reflect that, the only reason I mention this is that the lock ups I have heard about in the past or different ones I have encountered didn't really have sound audible. But please lets keep Brain-Storming on this one.Thanks AgainAngelo CosmaUPDATE: I ran the Sim again once I was at the home screen with the aircraft rotating, I immediatley loaded my saved flight maybe got 2 minutes out of it and it froze, I waited about 5 minutes for the sim to either unlock or give me the error message. It didn't do anything so again I did CTRL ALT DEL and ended the task, I got an error message saying "Microsoft Flight Simulator Encontered a problem a needs to close" It was generating details but the sim and that dialog box close at the same time before the report is done so I have no extra information other than what I told you here. Angelo Cosma PPL ASEL / IFR Federal Aviation Administration (FAA) Field Service Representative (SEA) ZSE ARTCC Intel i7 6700K 4.8Ghz / ASUS ROG Maximus Hero VIII / 16GB DDR4 3200Mhz Ram / EVGA 1080Ti FTW3/ Corsair H110i GTX EVGA 850 Watt Gold / Samsung 850 500gb SSD
August 21, 200916 yr If I am allowed to brainstorm, I might suggest looking in the direction of the video driver or nHancer settings. There are occasional threads that reveal falling back on driver version solved some problems.. I hadn't payed much attention because I have an ATI. Be sure your rig is solid at 4GHz, that is pushing it too far for some and okay for a few. But I can't help much in this area either since I haven't explored the black art of overclocking at length. The errors are also logged in a system log file, shouldn't be too hard to find that.Also might try loading saved flights that are not in the same configuration, for example if in the air then maybe a different location or cruise instead of approach. What about saved flights that are on the ground ready for takeoff or cold and dark, any problem with these? Dan Downs KCRP
August 22, 200916 yr Author I don't have any issues with loading a saved panel state on the ground no prblem with original states set up by PMDG, no problems with FS2Crew or my own saved on the ground but with airborn ones there is a problem. Angelo Cosma PPL ASEL / IFR Federal Aviation Administration (FAA) Field Service Representative (SEA) ZSE ARTCC Intel i7 6700K 4.8Ghz / ASUS ROG Maximus Hero VIII / 16GB DDR4 3200Mhz Ram / EVGA 1080Ti FTW3/ Corsair H110i GTX EVGA 850 Watt Gold / Samsung 850 500gb SSD
August 25, 200916 yr Author This issue is still going on, I emailed PMDG support team on August 21 and I did get the automated reply. I still havn't heard back from them or recieved any additional troubleshooting steps. No one else experienced these problems? What should I do? Angelo Cosma PPL ASEL / IFR Federal Aviation Administration (FAA) Field Service Representative (SEA) ZSE ARTCC Intel i7 6700K 4.8Ghz / ASUS ROG Maximus Hero VIII / 16GB DDR4 3200Mhz Ram / EVGA 1080Ti FTW3/ Corsair H110i GTX EVGA 850 Watt Gold / Samsung 850 500gb SSD
August 25, 200916 yr This issue is still going on, I emailed PMDG support team on August 21 and I did get the automated reply. I still havn't heard back from them or recieved any additional troubleshooting steps. No one else experienced these problems? What should I do?I'm using Vista,and always have to exit FSX before trying another PMDG flight.Resetting the flight does not work.Also for saving in flight conditions I usually save the panel condition as well.I don't know if this is a Vista bug or a combination of FSX and Vista bugs.It is certainly time consuming and frustrating.It may also bea funcyion of PMDG's piracy prevention,i.e. the intialisation phasedoes not happen when resetting a flight.Ron Ron Service .
August 28, 200916 yr Author Hey guys thanks for the reply's, PMDG I still have yet to recieve an email from you its now AUGUST 27, six days elapsed and still no response? Atleast let me know if its a bug, if it's solveable or not at all possible. Angelo Cosma PPL ASEL / IFR Federal Aviation Administration (FAA) Field Service Representative (SEA) ZSE ARTCC Intel i7 6700K 4.8Ghz / ASUS ROG Maximus Hero VIII / 16GB DDR4 3200Mhz Ram / EVGA 1080Ti FTW3/ Corsair H110i GTX EVGA 850 Watt Gold / Samsung 850 500gb SSD
August 28, 200916 yr When mine freezes, and it isn't that often, 1 of two things happen. Either I get the "not responding" error Dan mentioned and its over, or it eventually comes back. What I do when it locks up is immediately hit the ";" key and initiate a save. I then go have a drink or something (smoke'em if you got'em), and come back and usually the save screen is up. I cancel out and keep flying. Given that I have a pretty high end system, I'm assuming that this is the result of a temporary call for a scenery load or something. Try it, with a little patience, you might be able to save your flight. I run a high end i7 system. But, I keep the graphics bars way up. That's just the kind of nerd I am. Doug Orvis PP-ASEL-IA (USA), Based at KHEF Picture courtesy of Kyle Rodgers
August 28, 200916 yr I'm using Vista,and always have to exit FSX before trying another PMDG flight.Resetting the flight does not work.Also for saving in flight conditions I usually save the panel condition as well.I don't know if this is a Vista bug or a combination of FSX and Vista bugs.It is certainly time consuming and frustrating.It may also bea funcyion of PMDG's piracy prevention,i.e. the intialisation phasedoes not happen when resetting a flight.RonI don't think it's a Vista bug because I get much the same with Win XP and FSX. With a flight saved with the MD-11 on the ground I can end the flight and go back into it or any other flight no problem, but with a flight saved in the air it's different. In that case if I end that flight and re-load it the aircraft doesn't go though the initialisation routine and in the VC I get blank displays or in the 2D cockpit just a gray shape where the panel should be. The same happens if I try to select another MD-11 whilst that flight is running, or end that flight and select a saved flight with an MD-11 on the ground. After ending that "saved in the air" flight the only way to successfully use an MD-11 either by creating a new flight or loading a saved one is to quit FSX and re-start it.I'd be interested to know whether it's supposed to be like that or whether it's a bug that PMDG intend to fix.Andy L
August 30, 200916 yr Author PMDG TEAM, I mean this with the most respect and my intention is not to come of rude or anything in the nature whatsoever. Would you mind getting back to me, I don't know what to do, I am a PAYING customer who is having problems with your product. I followed your guidelines for requesting support by emailing you. Its almost 10 days and still no ressponse to my email or forum topic. What is going on? Is it wrong for me to ask you (PMDG) to help me? Please get back to me with some reply.Respectfully submitted,Angelo Cosma Angelo Cosma PPL ASEL / IFR Federal Aviation Administration (FAA) Field Service Representative (SEA) ZSE ARTCC Intel i7 6700K 4.8Ghz / ASUS ROG Maximus Hero VIII / 16GB DDR4 3200Mhz Ram / EVGA 1080Ti FTW3/ Corsair H110i GTX EVGA 850 Watt Gold / Samsung 850 500gb SSD
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