Archived

This topic is now archived and is closed to further replies.

Chris_FL

FSX Crash - Fatal Error - On selection of PMDG 737NGX

Recommended Posts

Hello and thanks in advance, When I fire up FSX and select the 737NGX aircraft in Free Flight, it loads the 3D model and then crashes FSX with a "Fatal Error occured" message. The contents of the error are below. This is a relatively clean install of FSX, I have reloaded the Level D 767, REX2, and UT USA. My troubleshooting has consisted of doing a repair on the NGX install, uninstalling and reinstalling, redownloading and reinstalling from a clean download. All other aircraft appear to work normally. Any ideas? Problem signature:Problem Event Name: APPCRASHApplication Name: fsx.exeApplication Version: 10.0.61472.0Application Timestamp: 475e17d3Fault Module Name: PMDG_737NGX.DLLFault Module Version: 1.0.0.0Fault Module Timestamp: 4e3afb98Exception Code: c0000005Exception Offset: 00057590OS Version: 6.1.7601.2.1.0.256.48Locale ID: 1033Additional information about the problem:LCID: 1033 Chris

Share this post


Link to post
Share on other sites
Help AVSIM continue to serve you!
Please donate today!

Looks like I had both of those installed already. The first wouldn't install because my version was the same or higher, the second offered me a repair option so I ran that, still no go. I also noticed I was running the 11.2 Catalyst drivers and updated to the 11.7, no go either.

Share this post


Link to post
Share on other sites

Make sure it's loading in VC mode. After reading the manual I realized it needs to start in VC to initialize systems. I started in VC, but then moved to external and it CTD with that same error.

Share this post


Link to post
Share on other sites

I'm not even getting to the point of being able to load into the game. Just in the menu setting up the flight is where FSX is crashing. Under "Free Flight" if I change option 1 (Current Aircraft) to the NGX (any of the four available options) FSX crashes after loading the 3D preview model.

Share this post


Link to post
Share on other sites

Fernando, thanks for the suggestion. This afternoon I renamed my existing fsx.cfg, fired up FSX and let it rebuild a new FSX config. Then I closed FSX, added in the HIGHMEMFIX=1 and changed the textures to 4096, the fired it back up. I still have the same issue with crashes when I select any of the 737NGX aircraft though. :(

Share this post


Link to post
Share on other sites

Apparently I had a really borked fsx.cfg file, because I was unable to use ******* Altuve's cfg tool, but now that I had it recreated the tool works fine. So I think it's time to reinstall FSX and try it without mods.

Share this post


Link to post
Share on other sites

A clean reinstall has resolved this issue. I have not added REX2 or Ultimate Terrain or Ultimate Traffic back, but will add those one at a time and see if the issue creeps back up. Thanks for all the suggestions.

Share this post


Link to post
Share on other sites

I had this issue with NGX for two days. I uninstalled all my PMDG aircraft and reinstalled them one by one. It was interesting to note that on reinstalling the installer informed me that there was a problem with the MS Visual C++ 2008 redistributable and offered me the opportunity to repair the files. This cleared up the issue and I am now zipping around problem free with this great aircraft. I presume that if you did not wish to uninstall the PMDG aircraft you could use the control panel uninstall programs option and try each MS Visual C++ 2008 redisributable file in the list and carry out a repair option if offered. My system has eleven listed and I do not know which ones PMDG use. I hope this will help some of you resolve your issue of "Fatal error" on loadiing thre 737NGX or for that matter any of the PMDG FSX aircraft.

Share this post


Link to post
Share on other sites

Hi all, I too am having this problem. I have tried the DX9 and Visual C++ installers, new FSX.cfg, and complete uninstall and reinstall of the NGX, all to no avail. This morning it was working fine but less than three hours later it gets the crash. It started to crash after I installed new liveries and tried to select them in FSX. Now none of the variants will work. Can anyone help?

Share this post


Link to post
Share on other sites

Hey, I experienced the same problem. After enabling the UAC the problem was resolved. Perhaps the NGX isn't compatible with an disabled UAC. With best regards, Constantin

Share this post


Link to post
Share on other sites
Hey, I experienced the same problem. After enabling the UAC the problem was resolved. Perhaps the NGX isn't compatible with an disabled UAC. With best regards, Constantin
I'm afraid that's unlikely, as I disabled UAC immediately after installing Win 7 64-bit, and I'm running the NGX with no problems.

Share this post


Link to post
Share on other sites

Check for multiple pmdg dll entries in your fsx.cfg. that fixes the ctd problem for me. If the gauges are listed more than once, I get the CTD. If I delete them and let FSX ask me to ok them again, it goes away.

Share this post


Link to post
Share on other sites

i must say that i am a little frustrated at the moment . No problems regarding the NGX before Hotfix besides OOM and after installing the Hotfix i have CTD. time used in WIN7 tweek department is more than time i use on the runway (sadly). Hopes we can find some time to actually fly this plain without so many problems with Win 7 etc etc. FSX is not the best platform ha? /Michael

Share this post


Link to post
Share on other sites

Thanks to a cluttered desk I discovered the cause of this. If my yoke has any pressure on it when the preview model of the NGX is being loaded it will crash. I can replicate this over and over. This also occurs after a flight when coming back to the FSX menu.

Share this post


Link to post
Share on other sites

Chris_FL, I can replicate this too thanks to your comment, even after an fresh install of Win7 and FSX. I 'solved' it by tweaking the null zones in the Win7 joystick control panel, so that all (slight) movement is in the null range. That solved the crashes for me. Jeroen

Share this post


Link to post
Share on other sites

I have same problem after hotfix. I have been starting free flt with saved flight that loads the ifly 737/airport/wx etc, and then changing to the PMDG NGX with the "select aircraft" option. Loading another jet this way works quickly and you don't have to unplug hardware-- I guess we are stuck until the real problem is actually figured out and solved. I'm going to look at the other options like repair .net or vb platforms, whatever those things in the other post were as well... dave

Share this post


Link to post
Share on other sites

Just a suggestion guys but I notice a lot of you have your hardware configs in your taglines. But I hardly ever see anyone include what controllers they are using with their hardware. That would probably be very useful info? Don't forget that some controllers cause the NGX to crash on start up. Mainly the X52 and X52 Pro as well as some other ones. It only takes a couple seconds to test it. So try loading the NGX with your USB controllers un-plugged and if it loads then plug them back in. This does not happen all the time for me, but if I close FSX in a weird way that it does not like then it will happen the next time I load up the NGX. (I have the Saitek X52 Pro and Saitek Rudder Pedals)

Share this post


Link to post
Share on other sites