Hi,I am about to give up.. Or maybe I should just be patient and wait for a service pack to be released..First let me say that even though I'm not a real life pilot, I not a total rookie in simming either. Among others, I have been flying the PDMG 737 for FS9 for years and have always enjoyed it and have never had these kind of problems with the FS9 version.. I bought this bird 2 days ago and had been looking forward to enjoy it this weekend. Thought I'd start off gentle by following the Tutorial 1. Unfortunately- I'm still stuck on the runway at Gatwick.. :-( First I had the problem with the engines not running when loading the aircraft. Spend some hours trying to find out why. Eventually I gave up and thought I'd just start up from Cold and Dark. Found a checklist just to make sure I did everything correct. Now I have both engines up and running, everything set for TO and then it turns out that the throttle doesn't respond.. The levers are moving but nothing else happens.. And yes - there are a lot of advises in the posts here suggesting different actions. Thank you for that! And I have spend hours trying different things. I might even eventually get this problem solved, but what will then be my next problem? Thrust climb issues? Or AP issues? (Or maybe none..)My point is, I don't want to spend my time solving problems/bugs - I just want to enjoy the piece of software that I have spend quite an amount of money on...And looking at the amount of tickets and posts from frustrated custumers, I would say that it seems that PMDG (with all respect), should have done some more testing before the release..One can only hope that they will respond to all these problems and come up with patches/solutions/service packs quickly.. BR from an - at this point - not so happy customer../Miks

i don't understand. what is your problem NGX is like a real plane very complex system on board ! learn before you fly and enjoy!

First I had the problem with the engines not running when loading the aircraft. Spend some hours trying to find out why. Eventually I gave up and thought I'd just start up from Cold and Dark. Found a checklist just to make sure I did everything correct. Now I have both engines up and running, everything set for TO and then it turns out that the throttle doesn't respond.. The levers are moving but nothing else happens..

You can start ready for action, you'll find the option in the FMC under PMDG settings, there are 3 different options. CTRL-E will not work!

And yes - there are a lot of advises in the posts here suggesting different actions. Thank you for that! And I have spend hours trying different things. I might even eventually get this problem solved, but what will then be my next problem? Thrust climb issues? Or AP issues? (Or maybe none..)

Did you actually follow any of them? If you haven't established how to start in a running state, i'm going to guess not only have you not read the manual, but you haven't looked at other posts!

My point is, I don't want to spend my time solving problems/bugs - I just want to enjoy the piece of software that I have spend quite an amount of money on...And looking at the amount of tickets and posts from frustrated custumers, I would say that it seems that PMDG (with all respect), should have done some more testing before the release..

Sigh...What bugs? That YOU can't start correctly? That YOU are having issues from not reading the manual? Some people are having issues yes, but many of us are also having no issues at all. That having been said, do you blame PMDG because some people are seeing problems? If the software was bugged everybody would be having an issue, instead some people are experiencing difficulties that are getting resolved. What have you purchased in the last 10 years that has worked perfectly on everybodies machine and the forums were empty of issues. Please point me to such a magical piece of software so that i may learn? With thanks from Ian a very happy customer!

So you can get the engines up and running, and the throttles move in the VC but no response from the engines? Very odd indeed. Do you have anything like FSUIPC installed? Best regards,Robin.

You need to sign your full name to posts in this forum per forum rules. Without your name, we really can't help you.

Miks, Every instance of this we've seen at support in the past week has been related to screwed up FSX default flight stuff. Try the steps here - it was written for the J41 but applies to the NGX too:http://support.preci...ted-issues.aspx It's amazing to me that we delayed this plane for extra testing multiple times (to huge uproar from everyone saying we should just release it) and yet we still get told we should have tested it more. At some point it had to get released. We're dealing with the issues as best we can but you have to believe me that none of our test team or us on the dev team saw of these issues we're now dealing with - especially the freezing and the activation stuff. It's just not possible to test on every single system that's out there - we'll probably have to expand the team a bit in the future, but this is the reality of this type of work - stuff often doesn't show up until you get it out into the wider user population. We're doing our best to fix things. There's going to be a large post going up about the freezing today - a lot of is in fact not related to the aircraft but rather to FSX running out of memory address space.

Miks, Every instance of this we've seen at support in the past week has been related to screwed up FSX default flight stuff. Try the steps here - it was written for the J41 but applies to the NGX too:http://support.preci...ted-issues.aspx It's amazing to me that we delayed this plane for extra testing multiple times (to huge uproar from everyone saying we should just release it) and yet we still get told we should have tested it more. At some point it had to get released. We're dealing with the issues as best we can but you have to believe me that none of our test team or us on the dev team saw of these issues we're now dealing with - especially the freezing and the activation stuff. It's just not possible to test on every single system that's out there - we'll probably have to expand the team a bit in the future, but this is the reality of this type of work - stuff often doesn't show up until you get it out into the wider user population. We're doing our best to fix things. There's going to be a large post going up about the freezing today - a lot of is in fact not related to the aircraft but rather to FSX running out of memory address space.

I could be wrong but I thought I recently read here that it didnt matter when the 737 was loaded as far as in sim or at the free flight window. Are you saying to load the 737 from within the sim once at your start location? Edit: found it, taken from the introduction documentation:

"There is a common misconception that when loading a complex

simulation like the PMDG 737NGX that you should first load the

default Cessna into the simulator, then load the PMDG 737NGX.

This is not a factual conception and in fact we do not recommendthe practice at all." Jim

MiksI am having the same problem: engines up and stable at N1 22% and as I move the thrust levers (which i can see moving in the VC) nothing happens, NOTHING at all. All lights and warnings off. Do u have any pressure in the pack system, because mine is 0. I have seen other threads with the same issue. I won't blame PMDG, with FSX matrix being so complex is just hard to adapt to every single harware/sofware combination possible. Lets see if we can find a solution. Best regards