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Server Issues/Slowdowns

Featured Replies

Hello ladies and gentlemen,If you are having issues with the server for any program. Please report it here and I will have a look into it.Please be sure to include your version of Active Sky in the reply.Thanks!

  • Author

I just wanted to update everyone about the server slowdowns/issues you might be having.It is confirmed we are experiencing some network issues and they are being resolved.There may be some problematic connections until it is resolved. If you are experiencing any trouble we do appologize in advance and thank you for your patience as it is resolved.

Mine's failed a few times in the last hour or so, but after restarting AS2012 (Build 4.363) and having it retry again, it finally made a download on the second attempt. :D

Scott Burns
 

Hi,Just completed a flight of 1hr 30mins duration.Slow connection when setting up,no problems until 15mins ago when server dropped out.This is the first time that I have had any problems!

Norman Bowman

Mine went back to offline mode after working for awhile. No sweat...

Scott Burns
 

Can't download anything after multiple attempts using ASE Build 647

ASE Build 655 dropped out around 2:57pm CST. Still can't reconnect to primary or secondary server.

Dave Wegner

 

- Don't be afraid of common sense or the search function.

  • Author

Another update, we are back online 100% as of 21:20Z, please let us know if you have any further issues with connections.

Thanks HiFi...it's working! :D

Scott Burns
 

After the outage yesterday, it seemed to be fixed, but just now at 15:49Z using ASE B647 I cannot connect to the servers and download weather data again. Any update?

HiI lost connection again today around 15:40Z.ASE B655.Any updateEdin H.

HiI lost connection again today around 15:40Z.ASE B655.Any updateEdin H.
same here build 647Connection lost during flight (pop-up made FSX crash >_>)

Thibault Dosunmu
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  • Author

Sorry for the server outages guys. I will check again to see what is causing the connection loss and report back.

still does not seem to be fixed so far?just fired up ASE (b647) and it took 4 attempts before the weather download succeeded20:24 - SimConnect SP2 instantiated!20:24 - Downloading global weather data for 20/02/2012 19:24:44 (19Z) from Secondary Server...20:24 - Download failed, retrying, attempt #220:24 - Switching to Primary Server20:24 - Download failed, retrying, attempt #320:25 - Switching to Secondary Server20:25 - Download failed, retrying, attempt #420:25 - Switching to Primary Serverthanks for any status update on this matter.

Thibault Dosunmu
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Fundraising_2009-square-share-en.png

  • Author

Hi again, we are having some network issues with the ASE server. You still should have access to the server, just a little slower than usual. Please report if you are unable to connect at all.

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