Jump to content

Archived

This topic is now archived and is closed to further replies.

mganz121

How does one get a refund from these guys?

Recommended Posts

The topic could also read ""How does one get the stated "Welcome to World Class Support - No Questions are unanswered. Our philosophy at Orbx is the Customer is King"" as stated here http://fullterrain.com/support.html .

 

Big fail here I think, certainly over-promising and under-delivering from my perspective.

 

Cheers ANZ121

Share this post


Link to post

Hi ANZ121.

 

You may have to offer some clues as to which aspect of obtaining support you are having difficulty.

 

I assume you have watched the video on the Validation thread at ORBX?

 

http://www.orbxsystems.com/forum/topic/37835-validation-thread/

 

You don't seem to have posted in the thread as instructed.

 

I'm sure by following the provided steps you'll manage to get there.

Share this post


Link to post

Hi

You just need to post in the right place by the sound of it and add your order # in your Sig.

Am sure they will sort you out

 

Our philosophy at Orbx is the Customer is King"

That's right.....


David Murden.  P3D v5  FSL A321 / A320 / A319 : PMDG NGu / 748PMDG NG / 747-/ 777 : QW 787 :  Maddog MD-80 :Q400 :

DCS: A10C Warthog : AV-8B Harrier :  F-14B Tomcat  : F-16C Viper F/A-18C Hornet 

My FSL Walkthrough PDF From GPU to Parked.      My PMDG NGXu Light Mod      My PMDG NG SpotLight Profile/Mod.  

PC 4790k@4.6 : 1070 : 16GB DDR3 RAM : Thrustmaster Warthog HOTAS: Thrustmaster TPR.

Share this post


Link to post

Our philosophy at Orbx is the Customer is King"" as stated here http://fullterrain.com/support.html .

 

 

Oh please..! they might be kings of creating awesome scenery, but that is where it stop and you as customer is only king, if you sell your soul and always yeah and amen to ways they see things.

 

Why do you think here is a "unoffial" ORBX support forum at avsim

Share this post


Link to post
Guest

To answer the actual question: afaik Orbx doesn't do refunds.

Share this post


Link to post

To answer the actual question: afaik Orbx doesn't do refunds.

 

Though I have heard a Yes on some occasions.

Share this post


Link to post

ANZ121 ... Never heard of refunds from ORBX. I have ALL thier US/Canadian regions and airports (18 of 20 airports actually) and never thought about a refund. They ALL play nicely..patches are promptly done and announced. I wouldn't fly without ORBX. Period. Which are you -really- belly aching about..damn $$$ or an issue with the product? From me to you..your attitude, which is evident in your chosen vernacular is equivalent to cow manure and is counterproductive to resolution of your issues..which are apparently many. You won't find any sympathy here on ORBX stuff. None needed.

Share this post


Link to post

ANZ121 ... Never heard of refunds from ORBX. I have ALL thier US/Canadian regions and airports (18 of 20 airports actually) and never thought about a refund. They ALL play nicely..patches are promptly done and announced. I wouldn't fly without ORBX. Period. Which are you -really- belly aching about..damn $$$ or an issue with the product? From me to you..your attitude, which is evident in your chosen vernacular is equivalent to cow manure and is counterproductive to resolution of your issues..which are apparently many. You won't find any sympathy here on ORBX stuff. None needed.

You're not exactly showing a good example of attitude either.


What is the answer to life the universe and everything? An 'app'.

My Paints On MediaFire

Share this post


Link to post
Guest
This topic is now closed to further replies.
  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Donation Goals

    AVSIM's 2020 Fundraising Goal

    Donate to our annual general fundraising goal. This donation keeps our doors open and providing you service 24 x 7 x 365. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. We reset this goal every new year for the following year's goal.


    17%
    $4,475.00 of $25,000.00 Donate Now
×
×
  • Create New...