simply open a ticket from your customer page;

or through the Aerosoft manager application,

and ask for NE Advance manual!

I am not able to find "customer page" or where to open a ticket. Yes, I am logged in the Aerosoft Support Forum. I purchased all my NE's from SimMarket, does that make a difference? Thanks for your time.

Hi Ric,

the fact that you bought your license via SimMarket has no bearings;

Aerosoft stand behind their titles regardless of the shop it was purchesed through,

 

here's how to get support from AS

http://en.shop.aerosoft.com/eshop.php?action=news_detail&news_id=64

 

link to the ticketing system

https://aerosoft.zendesk.com/hc/en-us/requests/new

 

(you can PM me on AS forums with your order details; i will try to speed things up for you)

Hi Ric,

the fact that you bought your license via SimMarket has no bearings;

Aerosoft stand behind their titles regardless of the shop it was purchesed through,

 

here's how to get support from AS

http://en.shop.aerosoft.com/eshop.php?action=news_detail&news_id=64

 

link to the ticketing system

https://aerosoft.zendesk.com/hc/en-us/requests/new

 

(you can PM me on AS forums with your order details; i will try to speed things up for you)

Thanks Chris, you are definitely a rare breed.