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sunnychew

Unable to install liveries from operations center

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Hi,

 

i am having trouble installing the liveries from operation center. Currently i am using FSX:Steam edition. I have already downloaded and installed the base package for the pmdg777. After completed installing, and when i went and select "PMDG 777-FSX:SE"..

 

 

There is no menu for me to download any liveries... please help

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There is no menu for me to download any liveries... please help

 

Does the 777 FSX:SE page in the OC have a purchase button on it?

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Does the 777 FSX:SE page in the OC have a purchase button on it?

 

I see what you did there..

 

 

 

:ph34r:

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There is no purchased has I already paid and downloaded. I only see the product description and asked me to go to ecommerce and redownload which I already done.

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Can you post a screenshot of what you're seeing?

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Can you post a screenshot of what you're seeing?

Hi Ryan,

 

I am not sure how to post a screenshot from here. Not able to attached a picture, when i clicked on image, i need type in the URL. Anyway i checked the pmdg operations center log and this is what i see.

 

===================== PMDG Operations Center v1.14.3 =====================

02:25:43.898   

02:25:43.898   Starting Ops Center

02:25:43.898   

02:25:43.898   Loading Settings

02:25:43.898       Finding FSX

02:25:43.898           Failed to open registry key: 2

02:25:43.898       Finding FSX:SE

02:25:43.898           Failed to read registry value: 2

02:25:43.898       Finding P3D

02:25:43.898           Failed to read registry value: 2

02:25:43.898   Checking if FSX is in Program Files

02:25:43.898   Checking if FSXSE is in Program Files

02:25:43.898   Checking if P3D is in Program Files

02:25:43.898   

02:25:43.908   Loading GDI+

02:25:43.908   

02:25:43.908   Command line:

02:25:43.908   

02:25:43.908   Initializing

02:25:43.908   

02:25:43.908   Displaying Ops Center

02:25:43.908   

02:25:43.918   Window initializing

02:25:43.918   

02:25:44.018   Loading Settings Module

 

 

Initially i have both FSX:MS and FSX:SE installed. After having the livery menu issue, I decided to uninstalled FSX:MS hoping it will fix the issue. But unfortunately it doesn't help. I even use the registry mechanics from pmdg. That didn't worked too. Is there any other solutions for this?

 

many thanks

 

 

sunny

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I even use the registry mechanics from pmdg. That didn't worked too. Is there any other solutions for this?

 

Did you run that tool as an administrator? The log shows that it's not finding a registry value for it, which means that your registry is messed up. The tool will fix this (that's what it's made for), but only if run as an administrator. Right click, run as admin.

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Did you run that tool as an administrator? The log shows that it's not finding a registry value for it, which means that your registry is messed up. The tool will fix this (that's what it's made for), but only if run as an administrator. Right click, run as admin.

Hi Kyle,

 

Yes I did run under administrator mode. Unfortunately problem remained. Do I have to totally uninstall FSX:SE and re-install back again?

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Do I have to totally uninstall FSX:SE and re-install back again?

 

Probably not.  Notice how attempting to fix it by uninstalling MSFS failed?  Reinstalling with registry errors can create more problems.  You should have an open trouble ticket with PMDG product support, if not please open one.  They will be able to guide you through the steps required to solved you problem.

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