April 8, 201610 yr Hi there. I wanted to download my PMDG B777 package to resintall it but I can't enter their website. It says "connection refused" but I can enter through my cellphone. What is going on here? Daniel Santos
April 8, 201610 yr Commercial Member It says "connection refused" but I can enter through my cellphone. What is going on here? Website is being blocked on your computer, most likely by your browser. Search "connection refused" and whatever browser you're using (I'm assuming Chrome) for the resolution. Full names - first and last - in the forum please. Kyle Rodgers
April 8, 201610 yr Author I tried with 3 different browsers and no luck...Did a quick search looking for anwsers and none of the worked for me...I guess its not my day, I should disconnect and try again another day Daniel Santos Daniel Santos
April 8, 201610 yr Commercial Member I tried with 3 different browsers and no luck...Did a quick search looking for anwsers and none of the worked for me...I guess its not my day, I should disconnect and try again another day Doubt that's going to help. Check your firewall and webfiltering. Kyle Rodgers
April 8, 201610 yr "Connection refused" is typically issued when your browser can't open a socket connection to the remote server. Do the following to track down the issue: Open a command prompt (cmd.exe) Type "nslookup www.precisionmanuals.com" and press enter. This is to test whether your computer can resolve the name properly. The answer should look likeName: precisionmanuals.com Address: 67.215.175.77 Aliases: www.precisionmanuals.com Now try if you can trace this server (ping won't work; ICMP seems to be disabled/blocked on their servers):tracert -4 -d 67.215.175.77 After some hops, you will only see * * * timeout - that's normal, since ICMP is not working down the whole path to the webserver. But this should happen outside your network - if it's happening inside, then you know where the gremlin is hiding... Given steps 2 and 3 gave a satisfactory result, you know the problem is not related to your network connectivity, but linked to layer 7 (HTTP specific, could be a desktop firewall or a forced proxy or whatever...). In that case a HTTP debugging tool could help; you could either use a corresponding browser plugin (e. g. Live HTTP Headers for Chrome or Firefox, or HTTP Resource Test for Firefox only), or you could use cURL (command line tool, but will offer better and more explicit debug output than any of the browser plugins). “Some humans would do anything to see if it was possible to do it. If you put a large switch in some cave somewhere, with a sign on it saying 'End-of-the-World Switch. PLEASE DO NOT TOUCH', the paint wouldn't even have time to dry.” — Terry Pratchett, Thief of Time
April 8, 201610 yr "Connection refused" is typically issued when your browser can't open a socket connection to the remote server. Do the following to track down the issue: Open a command prompt (cmd.exe) Type "nslookup www.precisionmanuals.com" and press enter. This is to test whether your computer can resolve the name properly. The answer should look like Name: precisionmanuals.com Address: 67.215.175.77 Aliases: www.precisionmanuals.com Now try if you can trace this server (ping won't work; ICMP seems to be disabled/blocked on their servers): tracert -4 -d 67.215.175.77 After some hops, you will only see * * * timeout - that's normal, since ICMP is not working down the whole path to the webserver. But this should happen outside your network - if it's happening inside, then you know where the gremlin is hiding... Given steps 2 and 3 gave a satisfactory result, you know the problem is not related to your network connectivity, but linked to layer 7 (HTTP specific, could be a desktop firewall or a forced proxy or whatever...). In that case a HTTP debugging tool could help; you could either use a corresponding browser plugin (e. g. Live HTTP Headers for Chrome or Firefox, or HTTP Resource Test for Firefox only), or you could use cURL (command line tool, but will offer better and more explicit debug output than any of the browser plugins). Interesting...would you think a desktop firewall would block an HTTP opening? I would figure that a desktop firewall wouldn't do things like that. You might want to try to restart your router...in case the DNS isn't resolved correctly or something like that. Or just type 67. 215.175.77 into your browser address line. Steven Penninck
April 9, 201610 yr You also might want try a restart on your computer. This seems to cure a lot of problems sometimes Regards, Jerry Friz “The Wright Brothers created the single greatest cultural force since the invention of writing. The airplane became the first World Wide Web, bringing people, languages, ideas, and values together.” – Bill Gates
April 9, 201610 yr Same here too. Using chrome and cleared history and cache but still not pmdg site shown. (ERR_CONNECTION_REFUSED) Dimitrios Dogos
April 10, 201610 yr So check your windows hostfile : c:\windows\sytem32\drivers\etc\hosts (right click open with wordpad) and check if there is an entry for the PMDG site. probably this: "127.0.0.1 precisionmanuals.com" If its there, you or other software put it there, most of the time used by software distributors with 100% discounts. Mark Visch
April 10, 201610 yr Author Solved. Rebooted the computer and now it works :smile: Thanks everyone for the help By the way. When I entered the website I found this: Looks like the price is also as real as it gets Daniel Santos Daniel Santos
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