Sign in to follow this  
danipelos

Can't enter PMDG website

Recommended Posts

Hi there. I wanted to download my PMDG B777 package to resintall it but I can't enter their website. It says "connection refused" but I can enter through my cellphone. What is going on here?

Share this post


Link to post
Share on other sites
Help AVSIM continue to serve you!
Please donate today!

 

 


It says "connection refused" but I can enter through my cellphone. What is going on here?

 

Website is being blocked on your computer, most likely by your browser. Search "connection refused" and whatever browser you're using (I'm assuming Chrome) for the resolution.

 

Full names - first and last - in the forum please.

Share this post


Link to post
Share on other sites

I tried with 3 different browsers and no luck...Did a quick search looking for anwsers and none of the worked for me...I guess its not my day, I should disconnect and try again another day :fool:

 

Daniel Santos

Share this post


Link to post
Share on other sites

 

 


I tried with 3 different browsers and no luck...Did a quick search looking for anwsers and none of the worked for me...I guess its not my day, I should disconnect and try again another day

 

Doubt that's going to help. Check your firewall and webfiltering.

Share this post


Link to post
Share on other sites

"Connection refused" is typically issued when your browser can't open a socket connection to the remote server. Do the following to track down the issue:

  1. Open a command prompt (cmd.exe)
     
  2. Type "nslookup www.precisionmanuals.com" and press enter. This is to test whether your computer can resolve the name properly.
    The answer should look like
    Name:     precisionmanuals.com
    Address:  67.215.175.77
    Aliases:  www.precisionmanuals.com
     
  3. Now try if you can trace this server (ping won't work; ICMP seems to be disabled/blocked on their servers):

    tracert -4 -d 67.215.175.77

    After some hops, you will only see * * * timeout - that's normal, since ICMP is not working down the whole path to the webserver. But this should happen outside your network - if it's happening inside, then you know where the gremlin is hiding...
     
  4. Given steps 2 and 3 gave a satisfactory result, you know the problem is not related to your network connectivity, but linked to layer 7 (HTTP specific, could be a desktop firewall or a forced proxy or whatever...). In that case a HTTP debugging tool could help; you could either use a corresponding browser plugin (e. g. Live HTTP Headers for Chrome or Firefox, or HTTP Resource Test for Firefox only), or you could use cURL (command line tool, but will offer better and more explicit debug output than any of the browser plugins).

Share this post


Link to post
Share on other sites

 

"Connection refused" is typically issued when your browser can't open a socket connection to the remote server. Do the following to track down the issue:

  1. Open a command prompt (cmd.exe)

     

  2. Type "nslookup www.precisionmanuals.com" and press enter. This is to test whether your computer can resolve the name properly.

    The answer should look like

    Name:     precisionmanuals.com
    Address:  67.215.175.77
    Aliases:  www.precisionmanuals.com

     

  3. Now try if you can trace this server (ping won't work; ICMP seems to be disabled/blocked on their servers):

     

    tracert -4 -d 67.215.175.77

     

    After some hops, you will only see * * * timeout - that's normal, since ICMP is not working down the whole path to the webserver. But this should happen outside your network - if it's happening inside, then you know where the gremlin is hiding...

     

  4. Given steps 2 and 3 gave a satisfactory result, you know the problem is not related to your network connectivity, but linked to layer 7 (HTTP specific, could be a desktop firewall or a forced proxy or whatever...). In that case a HTTP debugging tool could help; you could either use a corresponding browser plugin (e. g. Live HTTP Headers for Chrome or Firefox, or HTTP Resource Test for Firefox only), or you could use cURL (command line tool, but will offer better and more explicit debug output than any of the browser plugins).

 

Interesting...would you think a desktop firewall would block an HTTP opening? I would figure that a desktop firewall wouldn't do things like that.

 

You might want to try to restart your router...in case the DNS isn't resolved correctly or something like that. Or just type 67. 215.175.77 into your browser address line.

Share this post


Link to post
Share on other sites

You also might want try a restart on your computer. This seems to cure a lot of problems sometimes

Regards,

Jerry Friz

Share this post


Link to post
Share on other sites

Same here too. Using chrome and cleared history and cache but still not pmdg site shown. (ERR_CONNECTION_REFUSED)

Share this post


Link to post
Share on other sites

So check your windows hostfile : c:\windows\sytem32\drivers\etc\hosts (right click open with wordpad) and check if there is an entry for the PMDG site. probably this: "127.0.0.1 precisionmanuals.com"

 

If its there, you or other software put it there, most of the time used by software distributors with 100% discounts. 

  • Upvote 1

Share this post


Link to post
Share on other sites

Solved. Rebooted the computer and now it works :smile: Thanks everyone for the help

 

By the way. When I entered the website I found this:

 

9559739pmdg1.jpg

 

Looks like the price is also as real as it gets :D

 

Daniel Santos

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this