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Joseph29

Help FS9 will not start, computer has run out of memory

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Today when I tried to start my FS9 I got a error saying that my computer has run out of available memory and the FS9 start up quits. What could be the reason for this?? I have plenty of hard drive space, and the sim was working fine yesterday.

 

I am over the 1,000 mark in the scenery cfg file. Could that have something to do with it? I don't know what to do. Please help!

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Ok I feel real stupid now. After a few minutes I just hit the reset button on the computer and rebooted. Now FS9 works fine.


Edit: Damm it happened again! Computer has run out of memory error. :mad:

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I hate to state the obvious, but you know memory and hard drive space are two different things, right?

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I hate to state the obvious, but you know memory and hard drive space are two different things, right?

 

So how I check the memory on Windows 7? When it comes to computers I don't know a lot.

 

PS: Everything seems to be working fine except for my FS9.

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I think the out of memory comes up if you have a bad scenery.  Try disabling the last scenery you installed and see if that cures the problem.

 

Greg

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I think the out of memory comes up if you have a bad scenery.  Try disabling the last scenery you installed and see if that cures the problem.

 

Greg

 

Well that last scenery I installed was that new payware Tees Valley scenery and and the new BDOAviation Lamezia Terme (LICA) scenery. I installed those last night and the sim ran fine last night.

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It is weird. When I first tried to start the sim tonight I got the out of memory error, I restarted the computer and then the sim loaded fine. Then a bit later I installed some AI and again I got the out of memory error when I tried to start the sim after I installed the new AI. After that I waited until just a few minutes ago and I started the sim and it started up fine. Could this be a computer problem and not a problem with FS9?

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I found out that the scenery causing the problem is the new BDOAviation Lamezia Terme (LICA) scenery. I un-installed the last 5 scenery I installed and everything was fine until I re-installed the LICA scenery. That's when the out of memory error started again.

 

It is weird because after I bought the scenery I went to the new LICA scenery in the sim and watched AI at the airport for a few minutes and everything was fine.

 

I did email BDOAviation so I hope they will help me. But what causes the out of memory error? Maybe I can fix it myself.

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I figured you had a problem with a scenery you recently added.  I also have the BDO LICA scenery and it works fine so perhaps somehow you have a corrupted file in one of the directories.  If you haven't done so already I'd try and completely wipe that scenery from your computer and then install from scratch.  I'd also look to see what the installer places in your scenery.cfg file as an entry.  If you have hundreds and hundreds of scenery entries like I do sometimes the auto installers screw things up.  That is a reason I always install to a sandbox outside my FS9 directories and then copy the files over and manually put the new scenery entry in my cfg file.

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Thanks for the advice gaputz. I will try and do a fresh install of the scenery tomorrow (it is late here now). Here is what the scenery.cfg file entry was before I uninstalled the scenery earlier tonight.

 

[Area.1004]

Title=BDOaviation - Lamezia Terme (FS2004)

Local=Addon Scenery\BDOaviation - Lamezia Terme (FS2004)

Remote=

Active=TRUE

Required=FALSE

Layer=1004

 

I did delete the airport scenery folder but what other files are installed for the scenery? (maybe like effect files)

 

Edit: where do I get sandbox? Maybe that is the only way to get this scenery installed and working properly

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"Out of memory" does not mean that you somehow have a memory shortage but rather that something is trying to access a memory address outside your existing memory array. It's in fact a Windows error message which is initiated by some kind of programming error in something which is programmable within your FS9, e.g. a panel gauge, a light, an effect, etc.

My advice would therefore be to not only suspect any recent scenery addons but to also suspect any recent aircraft addons. You could also try other aircraft at your Lamezia Terme airport to see if you can single out any possible culprit and to them proceed further from there.

 

Hope this helps.

Hans

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Edit: where do I get sandbox? Maybe that is the only way to get this scenery installed and working properly

 

It is just an expression meaning a testing environment outside your FS9 setup.  I have a dummy set up for FS9 that I point the installer to, if the installer allows it.   Your entry looks fine but what I was referring to was situations where the installer does not add a new layer number but arbitrarily sets the layer to a number already in use.  My experience is that this happens more often than not since I went well over a 1000 layers.  In any event I meant that more as a tip rather than a solution to your problem.  It is far easier to trouble shoot a problem if you know what files were installed and where they were placed by the installer. I still suspect that there was a bad file in that last scenery you installed if you don't otherwise have a problem when the scenery is either removed or deactivated.  As is mentioned elsewhere, it is highly unlikely you actually have a memory problem.  If you have narrowed it down to that particular scenery try downloading a new copy of the airport from wherever you purchased it. 

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Well I downloaded the exe again from Simmarket and re-installed the scenery but I still get the out of memory error. Then I tried again because the installer lets you choose the path where the scenery gets installed, and I installed it to a dummy folder then moved it to my FS9 folder (I didn't do that the first time). Started the sim and I got the memory error again.

 

This is very frustrating! I have all their other payware sceneries and some of their freeware sceneries without any problems.

 

PS: While looking through the texture files I noticed some of them were 32 bit (29 of them) while the other texture files where DXT3 files. Could that be causing the trouble?

 

When I have 32 bit AI aircraft textures my sim crashes, but I never had a out of memory error. My sim just crashes without any error messages.

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I have the BDOAviation LICA scenery installed, and there are no 32 bit textures in my folder. They all DXT3 (16 bit) and the biggest files are 2048 x 2048 pixels at 5,592,506 bytes (mainly aerial photo ground tiles).

 

I've had no problems with this scenery on my system.

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I had a look at the BDO LICA textures but I don't see any in 32bit.  What I did notice is that a great many of the textures are 2048 X 2048, especially the terrain tile textures.  I suppose this is a left over from the FSX version of the scenery and they didn't bother to convert them to the native FS9  maximum of 1024 X 1024.  These textures will work in FS9 as long as they are mipped.   FS9 will only display the 1024 mip map as well as the lesser resolution mips down the scale. If these 2048 X 2048 textures were not mipped they would not show at all.  You don't seem to have a problem with any other scenery but just this one, which has these larger format textures. So, perhaps this is a clue and maybe the cure to your problem is how you've set up your FS9 to handle mip mapping.  There is a mip mapping quality setting within FS9.    

Greg

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Well I changed the 32 bit textures to DXT3 textures but that didn't work. How is it that I have 32 bit textures in this scenery, but you guys don't? Very strange. I hope to hear back from BDO soon. I hope they will know what is happening,

 

 

Greg, I have my FS9 mip map setting on 4 then the graphic card setting is on the highest level. With that setting I don't get any shimmering.

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i'm not using fs9 anymore, but it's a strange for fs9 to run out of memory. I newer had OOM with fs9. Use process explorer to check how much VAS is realy used by fs9 https://technet.microsoft.com/en-us/sysinternals/processexplorer.aspx

 

Things to consider:

 

Have you upgraded fs9 to v9.1?

 

Do you have 64bit windows? 

 

You can also make fs9 large address aware(it will use more VAS without OOM). There are some tools which can do it automatically for you, or you can do it manually using HEX Editor http://www.chmaas.handshake.de/delphi/freeware/xvi32/xvi32.htm

 

How to do it with hex editor:

 

Open fs9.exe in hex editor(make a backup of fs9.exe first!)

 

At address 014E, change 0F to 2F

At address 0190, change 00 to 48

At address 0191, change 00 to 7F

At address 0192, change 00 to 15

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I have my FS9 mip map setting on 4 then the graphic card setting is on the highest level. With that setting I don't get any shimmering.

 

It appears everything is in order in that regard.

 

 

 


Well I changed the 32 bit textures to DXT3 textures but that didn't work. How is it that I have 32 bit textures in this scenery, but you guys don't? Very strange

 

That is strange indeed.  I purchased my copy from Simmarket so you'd think we would have the same set of files.  The name of the installer I downloaded is  BDOaviation-LameziaTermeFS2004.exe just in case simmarket set you up by accident with the wrong version.

 

Let us know what BDO says.  

 

Greg

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You know what I can't figure out? I bought the scenery on Tuesday and installed it. And the scenery worked! I spent 5-10 minutes at the scenery looking around and watching the AI move around. I exited the sim, then about 20 minutes later I tried starting my FS9 again and that's when the out of memory error started.

 

I then uninstalled the scenery and tried installing it again, but now I get the out of memory error every time with that scenery installed.

 

That is strange indeed.  I purchased my copy from Simmarket so you'd think we would have the same set of files.  The name of the installer I downloaded is  BDOaviation-LameziaTermeFS2004.exe just in case simmarket set you up by accident with the wrong version.

 

Let us know what BDO says.  

 

Greg

 

So far they just wanted to know my computer specs. They haven't said what could be wrong or what to try so it gets fixed.

 

And yes I got my scenery from Simmarket also (same exe file name as the one you said). How many files does your scenery have? I have 103 files in the scenery folder and 217 in the texture folder. Maybe the exe I have is not installing all of the files needed?

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I just heard back from BDO and they fixed my out of memory problem. They said to delete the two files bdg_zone_a0.bgl and ged_komp_a.bgl. I been to the scenery twice since I deleted those files and no out of memory errors for me now.

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Glad they sorted it for you.  Did they say what the purpose of the files is?  

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Glad they sorted it for you.  Did they say what the purpose of the files is?  

 

No they didn't say what those files were for. Did you have those files?

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Yes, both of those files installed with my copy of the scenery.  As it happened I received an email from BDO this morning on this subject:  

 

"Dear Customer

 

We need to inform you regarding the Out Of Memory issue on our Lamezia FS2004. Please remove 2 files : "bdg_zone_a0.bgl" and "ged_komp_a.BGL".It will fix the OOM problem and improve your Lamezia performance. We will send new installer to simmarket, but you not required to download new istaller because that's only remove 2 files above.Once again, sorry for your inconvenience and enjoy your flight.

 

Best Regards

BDOaviation"

 

Even though I didn't have the problem I deleted the files to avoid any future issues and on the promise of improved performance.  I suspect you weren't the only customer with the problem but thanks for sharing here with the FS9 community and pursuing it through to a resolution.  BDO is to be congratulated as well for good customer service.

 

Cheers,

 

Greg 

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 I suspect you weren't the only customer with the problem but thanks for sharing here with the FS9 community and pursuing it through to a resolution.  BDO is to be congratulated as well for good customer service.

 

Cheers,

 

Greg 

 

 

And thank you for trying to help me fix the problem.

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