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PMDG747 V3 CTD with ntdll.dll and Kernelbase.dll

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Hello guys,

Recently, I use PMDG747V3 for Prepar3D (Version 3.4.22) for some long flight. It crashes approximately every 8 hours. Base on the system record, the Error module always be KernelBase.dll and today it shows ntdll.dll. 

I tried to reinstall 747 several times but it didn't work. Also, I tried Prepar3D 3.3.5 and 3.4.18 but the problem remaining. My 747v3 product is updated by PMDG operation center.

What's more, After I uninstall my PMDG747V3 and fly a long flight using PMDG777, everything goes well no matter how long I fly. 

I wonder if anyone have encountered this problem and have already got solutions can help me deal with this.

Thanks all!

 

 

Here's something about my computer and Simulator:

System:

Windows 10 64-bit (auto-update)

Language is Chinese

 

Hardware:

CPU: i7-7700HQ

GPU: GTX1060 (6G)  (Video driver is up to date)

RAM: 24G DDR4

 

Sim: Lockheed Martin Prepar3D version 3.4.22

Addons installed:

PMDG747V3

PMDG777

PMDG737NG

RAASPRO

FSDREAMTEAM GSX

###ai V2.0

And some of airport sceneries.

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Check out the AVSIM CTD Guide (see link in my signature) regarding possible fixes for the kernelbase.dll and ntdll.dll errors.  For the kernelbase.dll error, everyone has fixed it by replacing a corrupted user profile (see page 21 of the guide).  The ntdll.dll indicates your settings are too high or your overclock (if any) CPU voltage is too high or too low.  Those are the most common causes.  The guide has other suggestions for fixing these issues that I found around the Internet.

Best regards,

Jim

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I don't see it in the list, but, have you ever used Fspassengers in your sim? Usually the ntdll.dll its caused by FSP. And curiously, always happen when  flying to the west. Unnistall and reinstall all the Microsoft visual C++ and try again

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Uninstalling the vc++ and reinstalling didn't do the trick for me atm.

Uninstalling fspassengers did the trick for me I just completed an 11 hour flight from Flytampa EHAM to FSDT KIAH without any errors at all in the 747.

When I had fspassengers installed it always crashed between 5-6 hours into the flight.

 

Kind regards 

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4 hours ago, PAINMAN said:

Uninstalling the vc++ and reinstalling didn't do the trick for me atm.

Uninstalling fspassengers did the trick for me I just completed an 11 hour flight from Flytampa EHAM to FSDT KIAH without any errors at all in the 747.

When I had fspassengers installed it always crashed between 5-6 hours into the flight.

 

Kind regards 

I have tried to reinstall VC++ and I never use Fspassengers..

Thanks!

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10 hours ago, Jim Young said:

Check out the AVSIM CTD Guide (see link in my signature) regarding possible fixes for the kernelbase.dll and ntdll.dll errors.  For the kernelbase.dll error, everyone has fixed it by replacing a corrupted user profile (see page 21 of the guide).  The ntdll.dll indicates your settings are too high or your overclock (if any) CPU voltage is too high or too low.  Those are the most common causes.  The guide has other suggestions for fixing these issues that I found around the Internet.

Best regards,

Jim

Thanks so much. I will have a try see if it works or not.

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Are you using a traffic add-on?  After much experimentation I was getting ready to do a reinstall before finding that it was Mytraffic 6 that was crashing my P3Dv4 constantly when flying the Queen of the Skies, with similar errors.  Uninstalling it stopped the CTDs.  I now use Ultimate Traffic Live and it seems to work OK.

Lon Duncombe

 

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Just now, Lon Duncombe said:

Are you using a traffic add-on?  After much experimentation I was getting ready to do a reinstall before finding that it was Mytraffic 6 that was crashing my P3Dv4 constantly when flying the Queen of the Skies, with similar errors.  Uninstalling it stopped the CTDs.  I now use Ultimate Traffic Live and it seems to work OK.

Lon Duncombe

 

Nope. I close all the traffic when I am flying. My traffic addon only be used for vPilot model matching.

Thanks!

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On 2017/4/2 at 9:42 PM, Jim Young said:

Check out the AVSIM CTD Guide (see link in my signature) regarding possible fixes for the kernelbase.dll and ntdll.dll errors.  For the kernelbase.dll error, everyone has fixed it by replacing a corrupted user profile (see page 21 of the guide).  The ntdll.dll indicates your settings are too high or your overclock (if any) CPU voltage is too high or too low.  Those are the most common causes.  The guide has other suggestions for fixing these issues that I found around the Internet.

Best regards,

Jim

Hello sir,

I have reinstall my OS for several times but the problem remains. The CTD guide does't work for me. So I decide to post my error information here. This is the most frequent error that I have encountered:. Kernelbase.dll. error code 0xc0020001. Even I reinstall my system and Prepar3D, the error module and error code are always the same.

Here is system log(Chinese OS):

错误应用程序名称: Prepar3D.exe,版本: 3.4.22.19868,时间戳: 0x588f7cbf
错误模块名称: KERNELBASE.dll,版本: 10.0.14393.953,时间戳: 0x58ba586d
异常代码: 0xc0020001
错误偏移量: 0x000da882
错误进程 ID: 0x23c8
错误应用程序启动时间: 0x01d2b20961d5cdd6
错误应用程序路径: D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe
错误模块路径: C:\Windows\System32\KERNELBASE.dll
报告 ID: 159e9676-37ec-468d-b8cd-e774e31d40d5
错误程序包全名: 
错误程序包相对应用程序 ID: 

 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Application Error" />

  <EventID Qualifiers="0">1000</EventID>

  <Level>2</Level>

  <Task>100</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2017-04-10T22:59:56.716701100Z" />

  <EventRecordID>3553</EventRecordID>

  <Channel>Application</Channel>

  <Computer>DESKTOP-LP57LF0</Computer>

  <Security />

  </System>

- <EventData>

  <Data>Prepar3D.exe</Data>

  <Data>3.4.22.19868</Data>

  <Data>588f7cbf</Data>

  <Data>KERNELBASE.dll</Data>

  <Data>10.0.14393.953</Data>

  <Data>58ba586d</Data>

  <Data>c0020001</Data>

  <Data>000da882</Data>

  <Data>23c8</Data>

  <Data>01d2b20961d5cdd6</Data>

  <Data>D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe</Data>

  <Data>C:\Windows\System32\KERNELBASE.dll</Data>

  <Data>159e9676-37ec-468d-b8cd-e774e31d40d5</Data>

  <Data />

  <Data />

  </EventData>

  </Event>

 

 

 

This is from AppCrashView (Last day's record):

Version=1
EventType=APPCRASH
EventTime=131362510580614144
ReportType=2
Consent=1
UploadTime=131362510582058129
ReportIdentifier=21813d6b-1d75-11e7-a141-701ce71c592a
IntegratorReportIdentifier=a986cb58-4338-4028-b2f2-d9d62749fcc5
WOW64=1
NsAppName=Prepar3D.exe
AppSessionGuid=000035f4-0002-0020-b5c6-60e13fb1d201
TargetAppId=W:0000ba2196f073034460b96cfe49a1a390a30000ffff!00007ff2a8317a4b2ff75289de3066c90208f4d767a9!Prepar3D.exe
TargetAppVer=2017//01//30:17:49:51!6d741!Prepar3D.exe
BootId=4294967295
Response.BucketId=6335b0d1498fd37749d3f1950336d3ac
Response.BucketTable=1
Response.LegacyBucketId=108793912990
Response.type=4
Sig[0].Name=应用程序名
Sig[0].Value=Prepar3D.exe
Sig[1].Name=应用程序版本
Sig[1].Value=3.4.22.19868
Sig[2].Name=应用程序时间戳
Sig[2].Value=588f7cbf
Sig[3].Name=故障模块名称
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=故障模块版本
Sig[4].Value=10.0.14393.953
Sig[5].Name=故障模块时间戳
Sig[5].Value=58ba586d
Sig[6].Name=异常代码
Sig[6].Value=c0020001
Sig[7].Name=异常偏移
Sig[7].Value=000da882
DynamicSig[1].Name=OS 版本
DynamicSig[1].Value=10.0.14393.2.0.0.256.48
DynamicSig[2].Name=区域设置 ID
DynamicSig[2].Value=2052
DynamicSig[22].Name=其他信息 1
DynamicSig[22].Value=c271
DynamicSig[23].Name=其他信息 2
DynamicSig[23].Value=c271b10bf011e41c8671d89094ddd1df
DynamicSig[24].Name=其他信息 3
DynamicSig[24].Value=7b4b
DynamicSig[25].Name=其他信息 4
DynamicSig[25].Value=7b4bff999f2ba591378f86c29b306c57
UI[2]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe
UI[3]=Prepar3D exe 已停止工作
UI[4]=Windows 可以联机检查该问题的解决方案。
UI[5]=联机检查解决方案并关闭该程序
UI[6]=以后联机检查解决方案并关闭程序
UI[7]=关闭程序
LoadedModule[0]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\apphelp.dll
LoadedModule[5]=C:\Windows\System32\USER32.dll
LoadedModule[6]=C:\Windows\System32\win32u.dll
LoadedModule[7]=C:\Windows\System32\GDI32.dll
LoadedModule[8]=C:\Windows\System32\gdi32full.dll
LoadedModule[9]=C:\Windows\System32\ole32.dll
LoadedModule[10]=C:\Windows\System32\combase.dll
LoadedModule[11]=C:\Windows\System32\ucrtbase.dll
LoadedModule[12]=C:\Windows\System32\RPCRT4.dll
LoadedModule[13]=C:\Windows\System32\SspiCli.dll
LoadedModule[14]=C:\Windows\System32\CRYPTBASE.dll
LoadedModule[15]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[16]=C:\Windows\System32\sechost.dll
LoadedModule[17]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\api.dll
LoadedModule[18]=C:\Windows\System32\IMM32.dll
LoadedModule[19]=C:\Windows\System32\WS2_32.dll
LoadedModule[20]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[21]=C:\Windows\System32\msvcrt.dll
LoadedModule[22]=C:\Windows\System32\SHELL32.dll
LoadedModule[23]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[24]=C:\Windows\System32\windows.storage.dll
LoadedModule[25]=C:\Windows\System32\powrprof.dll
LoadedModule[26]=C:\Windows\System32\shlwapi.dll
LoadedModule[27]=C:\Windows\System32\kernel.appcore.dll
LoadedModule[28]=C:\Windows\System32\shcore.dll
LoadedModule[29]=C:\Windows\System32\profapi.dll
LoadedModule[30]=C:\Windows\System32\CRYPT32.dll
LoadedModule[31]=C:\Windows\System32\MSASN1.dll
LoadedModule[32]=C:\Windows\SYSTEM32\MSVCP120.dll
LoadedModule[33]=C:\Windows\SYSTEM32\MSVCR120.dll
LoadedModule[34]=C:\Windows\SYSTEM32\Cabinet.dll
LoadedModule[35]=C:\Windows\SYSTEM32\MSWSOCK.dll
LoadedModule[36]=C:\Windows\SYSTEM32\WINHTTP.dll
LoadedModule[37]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.14393.447_none_5507ded2cb4f7f4c\COMCTL32.dll
LoadedModule[38]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[39]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[40]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\acontain.dll
LoadedModule[41]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\ai_player.dll
LoadedModule[42]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\atc.dll
LoadedModule[43]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\controls.dll
LoadedModule[44]=C:\Windows\System32\SETUPAPI.dll
LoadedModule[45]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[46]=C:\Windows\System32\msvcp_win.dll
LoadedModule[47]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\demo.dll
LoadedModule[48]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\DIS.dll
LoadedModule[49]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\facilities.dll
LoadedModule[50]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\fe.dll
LoadedModule[51]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\flight.dll
LoadedModule[52]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\fs-traffic.dll
LoadedModule[53]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\g2d.dll
LoadedModule[54]=C:\Windows\System32\WLDAP32.dll
LoadedModule[55]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\g3d.dll
LoadedModule[56]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\gps.dll
LoadedModule[57]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\livingwater.dll
LoadedModule[58]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\main.dll
LoadedModule[59]=C:\Windows\System32\COMDLG32.dll
LoadedModule[60]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\menus.dll
LoadedModule[61]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\multiplayer.dll
LoadedModule[62]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\pdk.dll
LoadedModule[63]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\panels.dll
LoadedModule[64]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\sim1.dll
LoadedModule[65]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\simscheduler.dll
LoadedModule[66]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\simprop.dll
LoadedModule[67]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\sound.dll
LoadedModule[68]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\symmap.dll
LoadedModule[69]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\terrain.dll
LoadedModule[70]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\util.dll
LoadedModule[71]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\visualfx.dll
LoadedModule[72]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\weather.dll
LoadedModule[73]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\window.dll
LoadedModule[74]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[75]=C:\Windows\SYSTEM32\HID.DLL
LoadedModule[76]=C:\Windows\SYSTEM32\DINPUT8.dll
LoadedModule[77]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[78]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\mplEasyBlendSDKDX11.dll
LoadedModule[79]=C:\Windows\SYSTEM32\MFReadWrite.dll
LoadedModule[80]=C:\Windows\SYSTEM32\MFPlat.DLL
LoadedModule[81]=C:\Windows\SYSTEM32\dxgi.dll
LoadedModule[82]=C:\Windows\SYSTEM32\d3d9.dll
LoadedModule[83]=C:\Windows\SYSTEM32\d3d11.dll
LoadedModule[84]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\D3DCOMPILER_47.dll
LoadedModule[85]=C:\Windows\SYSTEM32\OPENGL32.dll
LoadedModule[86]=C:\Windows\SYSTEM32\GLU32.dll
LoadedModule[87]=C:\Windows\SYSTEM32\d3dx9_43.dll
LoadedModule[88]=C:\Windows\SYSTEM32\d3dx11_43.dll
LoadedModule[89]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\d3dcsx_47.dll
LoadedModule[90]=C:\Windows\SYSTEM32\DSOUND.dll
LoadedModule[91]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\audiere.dll
LoadedModule[92]=C:\Windows\SYSTEM32\MSACM32.dll
LoadedModule[93]=C:\Windows\SYSTEM32\D3DCOMPILER_43.dll
LoadedModule[94]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[95]=C:\Windows\SYSTEM32\DDRAW.dll
LoadedModule[96]=C:\Windows\SYSTEM32\DCIMAN32.dll
LoadedModule[97]=C:\Windows\SYSTEM32\RTWorkQ.DLL
LoadedModule[98]=C:\Windows\System32\dtrampo.dll
LoadedModule[99]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\language.dll
LoadedModule[100]=C:\Windows\system32\uxtheme.dll
LoadedModule[101]=C:\Windows\SYSTEM32\MSXML6.DLL
LoadedModule[102]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[103]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\uiInterface.dll
LoadedModule[104]=C:\Windows\SYSTEM32\mscoree.dll
LoadedModule[105]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[106]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[107]=C:\Windows\SYSTEM32\MSVCR120_CLR0400.dll
LoadedModule[108]=C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\f06d35cdb58e63c8a25f1658f23fd20d\mscorlib.ni.dll
LoadedModule[109]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[110]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System\6d712bf5f07ce74d9e2d31a443dea9c2\System.ni.dll
LoadedModule[111]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\561bcb2835dc3d4de610397aebd07edc\System.Core.ni.dll
LoadedModule[112]=C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\b87bf6675b253eeea9d7a1af759d1d9b\WindowsBase.ni.dll
LoadedModule[113]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[114]=C:\Windows\system32\rsaenh.dll
LoadedModule[115]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[116]=C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\0e3670b79a0d3cf62dffca3403010d44\PresentationCore.ni.dll
LoadedModule[117]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio5ae0f00f#\5fa817daff10898645f2a4f4514bee62\PresentationFramework.ni.dll
LoadedModule[118]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xaml\1b30fcb579bbaad955474f384a20d978\System.Xaml.ni.dll
LoadedModule[119]=C:\Windows\SYSTEM32\dwrite.dll
LoadedModule[120]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpfgfx_v0400.dll
LoadedModule[121]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\PresentationNative_v0400.dll
LoadedModule[122]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[123]=C:\Windows\SYSTEM32\iphlpapi.dll
LoadedModule[124]=C:\Windows\System32\NSI.dll
LoadedModule[125]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[126]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[127]=C:\Windows\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[128]=C:\Windows\System32\MSCTF.dll
LoadedModule[129]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatioaec034ca#\3c7b6f1459cd44f3f3f9b59e5121a867\PresentationFramework.Aero2.ni.dll
LoadedModule[130]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[131]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[132]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[133]=C:\Windows\System32\WINTRUST.DLL
LoadedModule[134]=C:\Windows\System32\imagehlp.dll
LoadedModule[135]=C:\Windows\system32\nvspcap.dll
LoadedModule[136]=C:\Windows\System32\PSAPI.DLL
LoadedModule[137]=C:\Windows\SYSTEM32\WTSAPI32.dll
LoadedModule[138]=C:\Windows\system32\nvapi.dll
LoadedModule[139]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\058e016628ca385ecca0589255c71bce\System.Drawing.ni.dll
LoadedModule[140]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\68f0c8b24547a1eeafc998eb2b2522e0\System.Windows.Forms.ni.dll
LoadedModule[141]=C:\Windows\SYSTEM32\WINSTA.dll
LoadedModule[142]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\69bc7c6c084baf2d2ffd6871c726e266\System.Configuration.ni.dll
LoadedModule[143]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\cfff018936a7c6348cb7ea98d432343a\System.Xml.ni.dll
LoadedModule[144]=C:\Windows\System32\clbcatq.dll
LoadedModule[145]=C:\Windows\system32\dataexchange.dll
LoadedModule[146]=C:\Windows\system32\dcomp.dll
LoadedModule[147]=C:\Windows\system32\twinapi.appcore.dll
LoadedModule[148]=C:\Windows\System32\sogoutsf.ime
LoadedModule[149]=C:\Windows\System32\MSIMG32.dll
LoadedModule[150]=C:\Windows\system32\SogouPy.ime
LoadedModule[151]=C:\Windows\SYSTEM32\OLEACC.dll
LoadedModule[152]=C:\Program Files (x86)\SogouInput\8.3.0.9412\Resource.dll
LoadedModule[153]=C:\Program Files (x86)\SogouInput\Components\PicFace\1.0.0.1672\PicFace.dll
LoadedModule[154]=C:\Windows\system32\msctfui.dll
LoadedModule[155]=C:\Windows\SYSTEM32\UIAutomationCore.dll
LoadedModule[156]=C:\Windows\SYSTEM32\sxs.dll
LoadedModule[157]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runteb92aa12#\d5101c374cd436c6638bd68d3e681438\System.Runtime.Serialization.ni.dll
LoadedModule[158]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.14393.953_none_baad48403594ab3f\gdiplus.dll
LoadedModule[159]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[160]=C:\Windows\System32\DriverStore\FileRepository\nvcvi.inf_amd64_40c87713e44150fe\nvldumd.dll
LoadedModule[161]=C:\Windows\System32\DriverStore\FileRepository\nvcvi.inf_amd64_40c87713e44150fe\nvwgf2um.dll
LoadedModule[162]=C:\Windows\system32\ntshrui.dll
LoadedModule[163]=C:\Windows\system32\srvcli.dll
LoadedModule[164]=C:\Windows\SYSTEM32\cscapi.dll
LoadedModule[165]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.953_none_89c2555adb023171\comctl32.dll
LoadedModule[166]=C:\Windows\system32\netutils.dll
LoadedModule[167]=C:\Windows\System32\coml2.dll
LoadedModule[168]=C:\Windows\SYSTEM32\LINKINFO.dll
LoadedModule[169]=C:\Windows\system32\Windows.Storage.Search.dll
LoadedModule[170]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[171]=C:\Windows\SYSTEM32\edputil.dll
LoadedModule[172]=C:\Windows\SYSTEM32\MPR.dll
LoadedModule[173]=C:\Windows\System32\ntlanman.dll
LoadedModule[174]=C:\Windows\System32\drprov.dll
LoadedModule[175]=C:\Windows\System32\davclnt.dll
LoadedModule[176]=C:\Windows\System32\DAVHLPR.dll
LoadedModule[177]=C:\Windows\System32\wkscli.dll
LoadedModule[178]=C:\Windows\System32\MMDevApi.dll
LoadedModule[179]=C:\Windows\SYSTEM32\AUDIOSES.DLL
LoadedModule[180]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[181]=C:\Windows\SYSTEM32\avrt.dll
LoadedModule[182]=C:\Windows\SYSTEM32\wdmaud.drv
LoadedModule[183]=C:\Windows\SYSTEM32\ksuser.dll
LoadedModule[184]=C:\Windows\SYSTEM32\msacm32.drv
LoadedModule[185]=C:\Windows\SYSTEM32\midimap.dll
LoadedModule[186]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\radar.dll
LoadedModule[187]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\VirtualReality.dll
LoadedModule[188]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\openvr_api.dll
LoadedModule[189]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\ControllableCamera.dll
LoadedModule[190]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\SimDirector.dll
LoadedModule[191]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\BGLCompLib.dll
LoadedModule[192]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\simpropext.dll
LoadedModule[193]=C:\Program Files (x86)\12bPilot\SODE\SimObjectAnimationModule.dll
LoadedModule[194]=C:\Windows\WinSxS\x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.61259.0_none_55f5ecdc14f60568\SimConnect.dll
LoadedModule[195]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9268_none_d08e1538442a243e\MSVCR80.dll
LoadedModule[196]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9268_none_d08e1538442a243e\MSVCP80.dll
LoadedModule[197]=C:\Windows\SYSTEM32\SHFOLDER.dll
LoadedModule[198]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\bglmanx.dll
LoadedModule[199]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Gauges\TargetInfo.dll
LoadedModule[200]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Gauges\Fury_1500.dll
LoadedModule[201]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Modules\FSUIPC4.dll
LoadedModule[202]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Modules\SimConnectP3D3.dll
LoadedModule[203]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\PMDG\DLLs\PMDG_Interface.dll
LoadedModule[204]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\RAASPRO\RAASPRO.dll
LoadedModule[205]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[206]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[207]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[208]=C:\Windows\System32\rasadhlp.dll
LoadedModule[209]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[210]=C:\Program Files (x86)\Common Files\System\ado\msado15.dll
LoadedModule[211]=C:\Windows\SYSTEM32\MSDART.DLL
LoadedModule[212]=C:\Program Files (x86)\Common Files\System\Ole DB\oledb32.dll
LoadedModule[213]=C:\Windows\SYSTEM32\DPAPI.dll
LoadedModule[214]=C:\Windows\System32\comsvcs.dll
LoadedModule[215]=C:\Windows\System32\msjetoledb40.dll
LoadedModule[216]=C:\Windows\System32\msjet40.dll
LoadedModule[217]=C:\Windows\System32\msjter40.dll
LoadedModule[218]=C:\Windows\System32\mswstr10.dll
LoadedModule[219]=C:\Windows\System32\MSJINT40.DLL
LoadedModule[220]=C:\Windows\System32\mstext40.dll
LoadedModule[221]=C:\Windows\SYSTEM32\mlang.dll
LoadedModule[222]=C:\Windows\SYSTEM32\RAASAUDIO32.DLL
LoadedModule[223]=C:\Windows\SYSTEM32\X3DAudio1_6.dll
LoadedModule[224]=C:\Windows\System32\xactengine3_4.dll
LoadedModule[225]=C:\Windows\System32\XAudio2_4.dll
LoadedModule[226]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\PMDG\DLLs\PMDG_HUD_interface.dll
LoadedModule[227]=C:\Windows\SYSTEM32\MSVCR100.dll
LoadedModule[228]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Modules\FSClientIPC.dll
LoadedModule[229]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\as_srv\as_btstrp.dll
LoadedModule[230]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[231]=C:\Windows\SYSTEM32\wbemcomn.dll
LoadedModule[232]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[233]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[234]=C:\Windows\SYSTEM32\mscms.dll
LoadedModule[235]=C:\Windows\SYSTEM32\WindowsCodecsExt.dll
LoadedModule[236]=C:\Windows\SYSTEM32\icm32.dll
LoadedModule[237]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\webengine4.dll
LoadedModule[238]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Gauges\PMDG_747QOTSII.dll
LoadedModule[239]=C:\Windows\SYSTEM32\NETAPI32.dll
LoadedModule[240]=C:\Windows\System32\XAudio2_7.dll
LoadedModule[241]=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Gauges\PMDG_747QOTSII_2.dll
LoadedModule[242]=C:\Windows\SYSTEM32\snmpapi.dll
LoadedModule[243]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[244]=C:\Windows\SYSTEM32\icmp.Dll
LoadedModule[245]=C:\Windows\system32\napinsp.dll
LoadedModule[246]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[247]=C:\Windows\system32\NLAapi.dll
LoadedModule[248]=C:\Windows\System32\winrnr.dll
LoadedModule[249]=C:\Windows\System32\wshbth.dll
LoadedModule[250]=C:\Windows\System32\ieframe.dll
LoadedModule[251]=C:\Windows\System32\mshtml.dll
LoadedModule[252]=C:\Windows\System32\srpapi.dll
LoadedModule[253]=C:\Windows\System32\ieapfltr.dll
LoadedModule[254]=C:\Windows\System32\vaultcli.dll
LoadedModule[255]=C:\Windows\SYSTEM32\Secur32.dll
LoadedModule[256]=C:\Windows\System32\msjtes40.dll
LoadedModule[257]=C:\Windows\SYSTEM32\VBAJET32.DLL
LoadedModule[258]=C:\Windows\SYSTEM32\expsrv.dll
LoadedModule[259]=C:\Program Files (x86)\Common Files\System\ado\msadrh15.dll
LoadedModule[260]=C:\Program Files (x86)\EZCA\ezcacontrol.dll
LoadedModule[261]=C:\Windows\SYSTEM32\DbgHelp.dll
LoadedModule[262]=C:\Windows\SYSTEM32\dbgcore.DLL
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=已停止工作
ConsentKey=APPCRASH
AppName=Prepar3D exe
AppPath=D:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=74F6E2A04AD73AE296B28D003727629B
MetadataHash=-911500150

 

 

 

As I showed above, my computer equipped with CPU: i7-7700HQ;  GPU:GTX1060   RAM:24G DDR4 with Windows10-64 bit. VAS usage is normal. Video card driver is up to date.

This error appears approximately every 8 hours no matter where I fly.

Uninstall GSX or AI package are not useful. 

 

Thank you!

Jerry

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I don't know what you mean by "The CTD guide does't work for me?"  Does that mean you didn't try anything recommended in the guide, or does that mean you tried everything recommended?  It is obvious reinstalling the OS hasn't fixed it... no one would expect that to work.  That is like burning down your house because the floors need cleaning.

You will have a better chance of resolving your problem if you try to troubleshoot the problem.  A kernel is the heart of the OS and normal software interaction is not directly with it but drivers do.  Start isolation the various drivers you are using beginning with the video driver.

Please observe that forum rules ask for full names on all posts, thank you.

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