SeeSee

Cockpit for You 737TQ Silver v3 need help syncing

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Just received my Silver v3 throttle from Cockpit for You.  I'm having some problems with the Stab trim not syncing correctly.  (The stab trim and trim wheels will be moving on screen when the actual throttle has not been touched). I was referred to contact PDMG for help by CFY which inturns refered me to here.  I'm hoping maybe someone can give me advice on how to solve this issue.

Had already tried uninstalling & reinstalling the software including all the updates.

Thanks! 

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Full names on all posts in the PMDG forums please.

There is no "syncronization" of trim... you are describing an input to trim not due to your touching the controller but that doesn't mean the controller signal isn't causing the action.

Not normal for a throttle controller to have a trim switch, usually this is found on the yoke or joystick.  The first place to look is at the FSX/P3D (you didn't mention which) control assignment.  FSX is pretty bad at making random assignments on its own.

The only way to contact PMDG is at PMDG Product Support.  I have no idea what "CFY" stands for, but is it probably not PMDG Product Support.

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Sorry...New at this...where do I put my full name?

Using P3D

CFY = Cockpit for You (the company that made my throttle...they refer to themselves as CFY for short)

PMDG support actually pointed me here

I actually made a video of the issue but I don't think I can upload it here...

thanks,

See Wing

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Hello See, I  wouldn't watch a video anyway.  Please provide information.  For example, FSX or P3D?  Axis assigned in FSUIPC or in the simulator? Did you check all control assignments in your simulator to make sure there are no extras you didn't put there?

PMDG web site provides this place as a user forum, just user here with an occasional PMDG guy, and PMDG Product Support, which is only way to directly contact PMDG.

Simply typing your name is good enough but you can set up your forum profile to include your name on every post automatically.

AVSIM has a forum on how to use AVSIM forums, including how to include your name, a photo or a video.  Explore.

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Have you calibrated your CFY TQ correctly? If not go the CFY Console and click TQ Calibration. After you have calibrated the Spoiler, Reversers and FLAPS continue with calibration of the TQ Levers and STAB Trim wheels.

 

There are 2 things that will make the Stab_Trim wheels to move. Either by moving the trim buttons on your yoke or automatically by the PMDG software when you have AP engaged and are in a flight.

I am using the TQ Silverv3 and everything works fine for me flying the PMDG B737 NGX

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If I understand you correctly, you are not physically moving the trim wheels (or any other controller), but see them moving in the sim?  And presumeably on the ground so this can't be related to the AP trim?  If so, I suspect this is a signal noise issue.  I've been getting mine up and running.  I overall am very happy with it, but have found the signal from the TQ is a bit spikey/noisey.  I primarily see this in the trim cut out switches (every 5-20 seconds, I'll hear a click and see the guards on the switches move in the sim) and the spoiler (when in armed position, it will fluctuate in the sim between down and armed), but have also seen the trim wheel move slightly (much <1/4 turn) in the sim when they aren't touched (and the aircraft is on the ground).  I've been communicating with Torsten from CfY to try and clean this signal up.

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Thanks everyone for your replies.  I think ESzczesniak has exactly described my problem!

I've also been in contact with Torsten from CFY in regards to this issue and he has advised that I will need to contact PMDG.  PMDG doesn't accept support emails anymore and has pointed me here  :s_bgt: I'm totally clueless at the moment as to what to do. Would you mind updating me if you're able to solve this issue?

I'm also having some issues with the speedbrakes but Torsten has advised that he's working on it.  Updates to solve this should be on his site in about 1-2 weeks.

Thanks!

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If the controller is noisy or sending spurious signals in any way I do not know what PMDG is supposed to do.  I hope you didn't pay too much for that gadget.

Direct contact with PMDG is only at PMDG Product Support here (this is pretty easy to find on their home web page): http://support.precisionmanuals.com

 

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 I hope you didn't pay too much for that gadget

It costs only 2000 Euro ++

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Thanks! Please let me know if anyone has any further updates from Torsten of CFY! Would really appreciate it!! 😘😘😘

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I would also recommend you to use a shield Ethernet cable and get it out of the way from the 110/220 power cables.

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7 hours ago, roarkr said:

I would also recommend you to use a shield Ethernet cable and get it out of the way from the 110/220 power cables.

Thanks! 😄

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This Fully Motorized TQ works flawlessly with Prosim 737 Suite which i'm buying by the end of this month for my home cockpit.

Once i purchase it and Torsten sends it out i can dig out the NGX which has acquired alot of dust by now and test on my end.

But i believe Torsten has visited Luthansa last week to discuss the TQ and i might hold off for his updates

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On 2017-04-15 at 0:37 AM, Driver170 said:

This Fully Motorized TQ works flawlessly with Prosim 737 Suite which i'm buying by the end of this month for my home cockpit.

Once i purchase it and Torsten sends it out i can dig out the NGX which has acquired alot of dust by now and test on my end.

But i believe Torsten has visited Luthansa last week to discuss the TQ and i might hold off for his updates

Thanks! I would appreciate it! 😘

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On 2017-04-10 at 7:47 AM, ESzczesniak said:

If I understand you correctly, you are not physically moving the trim wheels (or any other controller), but see them moving in the sim?  And presumeably on the ground so this can't be related to the AP trim?  If so, I suspect this is a signal noise issue.  I've been getting mine up and running.  I overall am very happy with it, but have found the signal from the TQ is a bit spikey/noisey.  I primarily see this in the trim cut out switches (every 5-20 seconds, I'll hear a click and see the guards on the switches move in the sim) and the spoiler (when in armed position, it will fluctuate in the sim between down and armed), but have also seen the trim wheel move slightly (much <1/4 turn) in the sim when they aren't touched (and the aircraft is on the ground).  I've been communicating with Torsten from CfY to try and clean this signal up.

Just wondering if you have the same problem as me....

I'm also having it running at the moment...just ignoring the noise as we go along.  But today when I was in set up (controller disconnected) I've noticed that the TQ is now physically moving on it's own...worse (more movements) when in P3D set up!

😩😩😩

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I'm not sure I understand what you mean. I have not had issues with the physical TQ moving inappropriately. 

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5 hours ago, ESzczesniak said:

I'm not sure I understand what you mean. I have not had issues with the physical TQ moving inappropriately. 

I'm not quite sure what's happening but the stab trim on the TQ is physically moving even when it's disconnected from P3D  I've tried reinstalling the driver but now the TQ is driving itself.  Can no longer fly with control.  Basically it's no longer just noise for me. 

Is it possible to contact you directly so I can show u the short videos of what's happening?

thanks! 

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Have you sent this to Torsten? Or even posted this on Prosim forum where there more experienced users of this throttle?

A user called Holi is very experienced with CFY and will help as much as he can

https://prosim-ar.com/forum/viewforum.php?f=87

I don't think anyone can help you here and you maybe wasting your time

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9 minutes ago, Driver170 said:

Have you sent this to Torsten? Or even posted this on Prosim forum where there more experienced users of this throttle?

A user called Holi is very experienced with CFY and will help as much as he can

https://prosim-ar.com/forum/viewforum.php?f=87

I don't think anyone can help you here and you maybe wasting your time

Hey thanks for your recommendation!  I've emailed Torsten already.  He's pointed me here to get help.  I'm going to try the Prosim forum as well! 😘

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